Sentences with phrase «outbound calls for service»

Not exact matches

Additionally, state bar rules already provide quite a bit of regulation regarding the ways attorneys can market their services, for example, prohibiting making outbound calls to sell services.

Stephen Van Vreede (@ITTechExec) Resume Expert at BlueSteps Executive Career Services (BECS) Stephen brings 12 years as a career branding strategist / resume writer along with 8 years of corporate management experience, where he oversaw a large - scale, blended inbound and outbound call center with operational sites and virtual agents in the United States and India for a GE Capital company.

Reported the service requests to the outbound calling team for soliciting feedback from the customers

Seeking customer focused candidate for position conducting outbound calls, meeting or exceeding sales and referral goals, providing transactional customer service, and participating in sales meetings.

Provided customer service for inbound and outbound calls, answered questions and provided basic trouble shooting assistance.

Effectively answer basic customer service questions and make outbound calls for customer follow - up and prospecting opportunities

Our client is seeking an energetic, detail - oriented customer service representative in their fast - paced, high volume inbound and outbound call center to assist with answering customer inquiries for...

Seeking customer service oriented candidate for position interacting with customers, placing outbound calls for follow - ups, recommending products and services, managing medical records, and explaining fees.

Initiated outbound calls for up - sales and prospecting opportunities and performed customer service follow - up.

If you've worked in any of these positions you may be a good match for this position: Account Coordinator, Account Management Coordinator, Account Manage, Account Representative, Account Specialist, Administrative Assistant, Assistant Account Manager, Assistant Customer Care Center Manager, Bellman, Benefit Coordinator, Bilingual Customer Service Representative, Business Service Representative, Call Center Customer Support, Call Center Lead, Call Center Representative, Call Center Supervisor, Cashier, Client Relations Associate, Client Relations Manager, Client Relations Representative, Client Services Coordinator, Client Services Representative, Client Service Specialist, Concierge, Customer Care Representative, Customer Relationship Specialist, Customer Service Agent, Customer Service Ambassador, Customer Service Associate, Customer Service Greeter, Customer Service Lead Customer Service Manager, Customer Service Professional, Customer Service Representative, Customer Service Specialist, Customer Solution Representative, Customer Support Associate, Customer Support Specialist, Client Support Manager, Customer Support Specialist, Flight Attendant, Front Desk Agent, Front Desk Associate, Front Desk Coordinator, Front Desk Manager, Front Desk Receptionist, Guest Service Agent, Guest Service Representative, Hostess, Inside Salesperson, Medical Receptionist, Online Customer Support, Outbound Calling Representative, Patient Care Coordinator, Receptionist, Retail Associate, Retail Sales Associate, Sales Assistant, Sales Coordinator, Server, Service Administrator, Service Adviser, Service Consultant, Supervisor of Provider Relations, Technical Support Representatives, Teller

Aerotek Professional Services is seeking a Medical Collections Specialist to work in Aurora, CO Collections Specialist Responsibilities: All outbound calls for outstanding accounts Manage client billing collections for client accounts Coordinate with sales...

Responsible for managing a team of 60 customer service representatives taking incoming calls and making outbound calls.

• Received inbound calls for information regarding different companies on the Initiative panel • Provided information regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy

Tags for this Online Resume: Collection Customer Service Rep., Reservations Call Center, Inbound and outbound Collections

• Proactive Manager with versatile experience supporting executive - level start - up companies: customer service processes, sales & distribution, facilities and resource allocation • Adept experience managing inbound / outbound call center operations to deliver customer support and technical services to medical professionals • Track record for consistently improving productivity, increasing efficiency and reducing expenses • Ability...

Tags for this Online Resume: Customer Service, Trainer, Call Center Management, Sales inbound or Outbound, Winning Fortune 500 Accounts, Running Outsource Calling Center Prototype Programs

Tags for this Online Resume: customer service, call center, data entry, typist, telephone, inbound & outbound

Seeking for a Call Center / Customer Service / Operations Manager position Energetic, results oriented, hands on leader with many years of experience managing people and process in the call center / support / customer service industries for both inbound and outbound effoCall Center / Customer Service / Operations Manager position Energetic, results oriented, hands on leader with many years of experience managing people and process in the call center / support / customer service industries for both inbound and outbound eService / Operations Manager position Energetic, results oriented, hands on leader with many years of experience managing people and process in the call center / support / customer service industries for both inbound and outbound effocall center / support / customer service industries for both inbound and outbound eservice industries for both inbound and outbound efforts.

Tags for this Online Resume: Call Center, Account Management, Insurance Direct Marketing, Outbound Sales, Inbound Customer Service, Experienced Leader

Tags for this Online Resume: Call Center Manager, Customer Service Manager, Call Center Ops Manager, Outbound Call Manager, Client Service Manager, Client Service Supervisor, Call Center Supervisor, Outbound Call Supervisor, Sales Manager Call Center, Data Entry Manager, Data Entry Supervisor, Contact Center Manager, Monitoring Station Manager

Tags for this Online Resume: Customer Service Representative, inbound / outbound call center, telephone operator

Tags for this Online Resume: call center, customer service, collections, inbound, outbound, dispatcher

Tags for this Online Resume: Call Center Manager, Customer Service Manager, Inbound Call Center Manager, Outbound Call Center Manager

Tags for this Online Resume: inside sales rep, outside sales rep, service industry, 15 outbound calls per hour, broad cold calling experience, team player

Answer customer queries about billing, trouble shooting, products Effectively managed a high - volume of inbound and outbound customer calls Managed customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment Resolved service, pricing and technical problems for customers by asking clear and specific questions.

Tags for this Online Resume: Customer Service Rep., Call Center Inbound & Outbound, Data Entry Clerk

Tags for this Online Resume: Infrastructure, Nuance, Security, ACD, Automatic Call Distribution, Airlines, Banking Industry, Intelligent Call Management, Management, Operating Systems, Contact Center, Cisco, Avaya, Genesys, Cloud, Aspect, I3, Workforce Management WFM, Omni Channel, Multi Media, Telecommunications, Managed Services, Operations, Sales, Executive Management, Sales Management, Operations Management, Consulting, Enterprise Architecture, Data Analysis, Reporting, Big Data, Digital Media, Software Development, Application Development, Program Management, Project Management, NICE, Verint, Zoom, Calabrio, eGain, CafeX, Upstream Works, eMail, Web Collaboration, Web Chat, Social Media, SMS, Outbound, BPO, Outsourcing, Healtcare, Retail, Engineering

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduceService Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduceservice employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduceservice and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client

Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offerCall Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offercall center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offercall back programs, catalog inventories, and web - site offerings