Sentences with phrase «outbound calls from customers»

Taking inbound calls from customers and placing outbound calls from customers and health care provider offices.

Your new role As a Customer Service Advisor, you will be taking inbound and outbound calls from customers, supporting them with any queries or complaints they may have, in relation to the services they receive from the client.

Not exact matches

Reported the service requests to the outbound calling team for soliciting feedback from the customers

Received inbound calls from customers, and made outbound calls to customers that cleared fraud alerts.

The Pharmacy Technician I primary responsibility is to process and fill prescriptions from intake to order completion, answering incoming and completing outbound calls to / from patients, physicians, pharmacies while ensuring a high level of customer service and maximized productivity.

• Receive incoming calls by appropriately greeting callers and inquiring into their purpose of calling • Provide preliminary information regarding the company's services and products • Transfer calls to appropriate persons and departments within the company • Take messages from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the telephone and escalate problematic issues to concerned individuals • Greet and direct customers and visitors to designated personnel within the organization • Make outbound calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone directories

KEY ACHIEVEMENTS • Increased the efficiency of call taking and messaging by introducing new PABX technology in setting a Samsung OfficeServe to work with existing technology • Implemented a call tracking system to trace calls that come from unidentified sources, as part of the company's security measures • Introduced the collect call module, resulting in decreased problems associated with customers» outbound calls • Led the creation and maintenance of electronic telephone directories, resulting in 88 % decrease in number location time

Replenishing shelves in patient rooms with items from the stockroom.Executed outbound calls to existing patients base resulting in 80 % increase in patient satisfaction.Accurately logged all daily shipping and receiving orders.Responsible for ringing up patients in a timely manner and guaranteeing high level of customer service.Guaranteed positive patient experiences and resolved all patient complaints.

QUALIFICATION SUMMARY * Customer -, Quality - Focused, and friendly Office Professional team leadership and 7 + years office and customer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third - party collections calls * ECustomer -, Quality - Focused, and friendly Office Professional team leadership and 7 + years office and customer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third - party collections calls * Ecustomer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third - party collections calls * Excell...

Under general supervision, the Inside Sales Rep will primarily be focused on handling outbound calls from existing customers and they will independently...