Responsible for preparing project result summaries, workload, and high cost reports while managing the inventory of equipment, such as, cables, coils, and ordering supplies as necessary Handled inbound and
outbound calls regarding repairs, job status, cable installation, material reports, and Verizon customer concerns while resolving issues, record messages, dispatch field technicians and scheduling follow - up appointments.
Responsibilities: - Receiving inbound calls and placing
outbound calls regarding customer accounts - Working in a fast - paced environment - Provide superior, accurate and efficient customers service to all customers Requirements: • Active problem - solver • Work...
Will handle inbound and
outbound calls regarding product information, availability, order status and delivery.
Handled inbound and
outbound calls regarding home refinancing using a multi-line phone system.
Not exact matches
Additionally, state bar rules already provide quite a bit of regulation
regarding the ways attorneys can market their services, for example, prohibiting making
outbound calls to sell services.
Assist with inbound and
outbound calls from fitness club members and staff
regarding recurring payment issues and contract questions...
Consistently achieved 90 - 100 % of my sales quota by making 50 - 60
outbound cold
calls per day to corporate Senior and C - level executives, but also prospected leads that may be
regarded as profitable for the account.
Made
outbound calls to customers
regarding delinquent accounts, setting up payment arrangement when necessary.
Completed high volumes of
outbound phone
calls in a
call center environment that involved the tracking of appliance parts, booking technician appointments and troubleshooting questions
regarding service.
Made
outbound calls in order to contact customers, emergency contacts, and Police / Fire Departments
regarding alarm activates
Will work with customer through inbound and
outbound calls, provide customer service support, and resolve routine problems
regarding client products and services.
Make
outbound calls in
regards to delinquent accounts.
You are already great at these: - Microsoft Office Suite Products - Data Entry - In and
outbound calls - verbal and written communication skills - light accounting / Quick books a plus + We are an equal employment opportunity employer and will consider all qualified applicants without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
• Received inbound
calls for information
regarding different companies on the Initiative panel • Provided information
regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made
outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy
• Receive incoming
calls by appropriately greeting callers and inquiring into their purpose of
calling • Provide preliminary information
regarding the company's services and products • Transfer
calls to appropriate persons and departments within the company • Take messages from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the telephone and escalate problematic issues to concerned individuals • Greet and direct customers and visitors to designated personnel within the organization • Make
outbound calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing
calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone directories
Place
outbound calls and receive
calls regarding members» current health status, provide education, and identify gaps in treatment plans.
Processed over 60 inbound /
outbound calls per day
regarding issues with customer's equipment and accounts.
Make
outbound calls to patients and healthcare professionals
regarding patient medications, adherence, and barrier removal
Professional Summary I provide exceptional customer service through active listening and problem solving... center operations punctual and dependable great customer service Multi - tasking phone operation proficiency... - volume of inbound and
outbound customer
calls give the customer information
regarding the breakdown
Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offer
Call Center Manager — Duties & Responsibilities Generate increased revenue through
outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and
call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offer
call center associates, while furnishing oversight and guidance
regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to
call back programs, catalog inventories, and web - site offer
call back programs, catalog inventories, and web - site offerings