Seeking customer service oriented candidate for position handling inbound and
outbound contacts, providing information to inquiries, and entering data into the desktop application.
Responsibilities including conducting interviews and completing forms, handling inbound and
outbound contacts, entering data into the desktop application, and other assigned tasks.
CReaM is capable of handling various types of inbound and
outbound contacts, plus has modules to handle Prospect Management, Complaint Management and Customer Satisfaction Surveys (CSI).
A standalone
outbound contact center provider that supplied speech analytics, software and hardware solutions.
Live agent inbound and
outbound contact centre services Responsibilities: • Day to day management of the recruitment department • To work closely with the operational management teams to identify all recruitment needs for the contact centre • Continuously source cost effective methods of recruitment and to maintain a healthy recruitment pipeline which matches the business needs • To drive direct recruitment channels for cost effective recruitment • To own and administer effective assessment centres for the recruitment of potential new starters • To compile starters list for all projects and ensure they are sent out accurately and on time and that the required HR paperwork is completed • Maintenance of the recruitment notice boards including generating posters and appropriate communications • Looking at different ways to attract and assess talent, such as organising and attending recruitment / assessment events • Producing weekly and monthly reports for senior management • Highlighting any recruitment issues or concerns to the operations team • Administering payroll and maintaining employee records • Administer and process timesheets weekly and monthly basis • Dealing with grievances and implementing disciplinary procedures • Interpreting and advising on employment law Person Specification: • At least 2 years in - house recruitment background within an outsourced contact centre • Interpersonal skills to form effective working relationships with people at all levels • The ability to influence, question & listen • Ability to work to tight deadlines and work well under pressure • Flexible, positive with a can do attitude • Excellent communication skills both written and spoken Working hours: Monday to Friday 9 - 6 pm Due to a very high number of applications we are unable to come back to every candidate with feedback.
Combined inbound and
outbound contact center handling over 500k contacts made up of voice, emails, and chat.
The Detroit - based sales and marketing company specializes in providing inbound and
outbound contact center services for several industries, including real estate.
Not exact matches
Outbound sales teams initiate
contact with customers and increase the chances of successfully closing the deal.
That's why
outbound marketing (think interruptive ads and billboards) and
outbound sales (think cold calling and buying lists of
contacts) are on the down, and inbound marketing is on the up.
The upshot: More prospects now reach out to us than my sales team
contacts through
outbound calls.
Outbound sales teams initiate
contact with customers who may or may not be interested.
My personal favorite is the
contact finder &
outbound link scraper combo.
Learn about Switzerland Tourism
contact points in North America, flights from North America to Switzerland, passport & visa regulations, tour operators (both
outbound and incoming), and much more.
Contact and build rapport with potential Marriott Vacation Club Owners through
outbound calls
To arrange an initial consultation about family - based visas, green cards, employment - based visas,
outbound visas, employer compliance or any other immigration matter, please call our Charlotte immigration attorneys at 704-626-6396, or
contact us by email.
Make
outbound calls to current clients to maintain
contact proactively search for sales opportunities in down periods
Heavy phone
contact via
outbound and inbound calls, keeping mortgagor up to date on all phases of workout
Managed large nursing staff teams at all
contact points, from hiring to supervision to
outbound transition.
Made
outbound telephone calls by
contacting patients for variety of patient out - reach efforts such as scheduling an appointment, wellness programs, satisfaction surveys, and immunization compliance.
Promoted constant client / consultant
contact through inbound /
outbound calls, emails and letters
Made
outbound calls in order to
contact customers, emergency
contacts, and Police / Fire Departments regarding alarm activates
The
Outbound Sales Specialist will be responsible for
contacting prospective new clients to... Strong knowledge of Microsoft Office (Word, Excel, PowerPoint) * Experience in the office...
Job Duties: - Be the single - point - of -
contact for customers through account management - Perform both inbound and
outbound calling to customers - Responsible for all aspects of the order cycle - Thorough understanding of products and programs to a...
- Handle inbound and
outbound telephone calls delivering the best possible outcome - Consistently perform to meet set performance standards - Build rapport with customers and colleagues encouraging regular
contact - Deliver agreeable action paths to create the right customer outcome - Take complete ownership of calls resolving customer accounts - Maintain a high level of quality by working to company and regulatory requirements - Recording information accurately on company systems What do you have to bring to be considered?
The Collections Specialist is responsible for making
outbound calls to initiate customer
contact in order to negotiate and secure payment arrangements for outstanding amounts due on prior and current...
Outbound Sales Team Manager / Permanent / Larbert / Start ASAP / # 25,000 Avenue are excited to be supporting one of our clients who are highly regarded as innovators of modern
contact centre environments, optimising...
Presentation Resume vs. LinkedIn Resume: The most fundamental differences between these two career tools are the application and the audience: a presentation resume is an
outbound marketing document that either directly targets a specific position or employer, while a LinkedIn resume is a networking tool designed to help you target
contacts (e.g. recruiters, new industry connections, colleagues, professional organizations) who can assist you with your career goals as well as attract prospective employers.
Candidate will make
outbound calls to prospective / existing
contacts to create interest in participating in a fundraising campaign.
Tags for this Online Resume:
Contact Center, Call Center, Sales, Operations Management, Operations Director, Inbound /
Outbound Sales
Tags for this Online Resume: Call Center Manager, Customer Service Manager, Call Center Ops Manager,
Outbound Call Manager, Client Service Manager, Client Service Supervisor, Call Center Supervisor,
Outbound Call Supervisor, Sales Manager Call Center, Data Entry Manager, Data Entry Supervisor,
Contact Center Manager, Monitoring Station Manager
EXPERIENCE SUMMARY * Extensively experienced and goal - oriented professional with 15 + years of experience in managing multiple voice and back office projects for large BPO's /
Contact Centers and Telecom operators in the space of Mortgage Default management, Healthcare, customer complaint management cell, inbound customer service,
outbound sales, verifications & transaction processing.
Experience in the following is an advantage: Call Centre Executive, Customer Service Executive,
Outbound Sales Executive, Call Handling, Inbound Sales,
Outbound Sales, Inbound Calls,
Outbound Calls,
Contact Centre, Call Centre
Receives inbound calls and makes
outbound calls to navigate complex instructions to
contact appropriate client and client personnel
Seasoned
Contact Center Professional bringing extensive call center experience in inbound,
outbound and blended environments.
Contacted and enlisted households» participation in client specific studies to obtain unbiased data in high - volume inbound /
outbound call center department of this Media Research Company.
Tags for this Online Resume: Infrastructure, Nuance, Security, ACD, Automatic Call Distribution, Airlines, Banking Industry, Intelligent Call Management, Management, Operating Systems,
Contact Center, Cisco, Avaya, Genesys, Cloud, Aspect, I3, Workforce Management WFM, Omni Channel, Multi Media, Telecommunications, Managed Services, Operations, Sales, Executive Management, Sales Management, Operations Management, Consulting, Enterprise Architecture, Data Analysis, Reporting, Big Data, Digital Media, Software Development, Application Development, Program Management, Project Management, NICE, Verint, Zoom, Calabrio, eGain, CafeX, Upstream Works, eMail, Web Collaboration, Web Chat, Social Media, SMS,
Outbound, BPO, Outsourcing, Healtcare, Retail, Engineering
Speaking of communicating, with
outbound leads it is up to you to
contact them.