Summary Dedicated
customer service representative motivated to maintain customer satisfaction and contribute... steps to meet customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer service representative motivated to maintain customer satisfaction and contribute... steps to meet customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent J
service representative motivated to maintain
customer satisfaction and contribute... steps to meet customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer satisfaction and contribute... steps to meet
customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer needs and effectively
resolve food or
service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent J
service issues Recorded
customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer orders & repeated...
Skills First Aid & CPR Certified
Outstanding Customer Service Unarmed Security Guard Excellent
Customer Service Unarmed Security Guard Excellent J
Service Unarmed Security Guard Excellent Judgment
Professional Experience Petroliance LLC -LRB-[Insert City, State]-RRB- 7/1996 — Present Credit & Collections Specialist • Oversee all accounts receivables including claims management, charge - backs,
customer inquiries, and charge - offs as needed • Act accountable for all credit collections as well as for decisions related to credit approval and suspension • Apply
customer remittances to corresponding accounts, while identifying and
resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce
outstanding receivables and minimize risk associated with marginal
customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal
skills to maintain quality client
service, responding in a timely manner to all documentation requests • Assist credit manager with daily duties as needed