Sentences with phrase «over the customer experience»

«Everyone trusts it, the shipping is incredible, but it's bad in that you don't really have fine - tuned control over the customer experience.»

«Obsessing over customer experience is the only long - term defensible competitive advantage,» Bezos has said.

You will need to be confident that you and your business are capable of balancing the competing demands on scarce resources, by first obsessing over customer experience and product.

The company will be able to control the service aspect, giving it greater control over customer experience.

CozyBums is excellent for providing that all over customer experience.

If they want their partners to deliver excellence and obsess over customer experience, they need to enable us skill builders to do our job.»

Not exact matches

Time to market is critical, but over the long haul, if we are to truly deliver an exquisite product experience that will delight our customers, it's of paramount importance the product has the right features and superb quality, all implemented in a manner that allows for a positive support experience.

Tours: Tours and in - person experiences have become essential to winning over the hearts and affection of customers.

It may be hard to scale, but if you care about your customers, individual experiences are vital part of winning them over.

With respect to analyzing the sort of models that gets investors interested in pumping - in funds to significantly newer entrants in the financial lending vertical, More explains that it was the customer experience focus over which the business models were developed.

Aydin added that the company prioritizes user experience over all else: It switched over to Arabic as it expanded in the Middle East, for instance, and hired local team members to offer regional customer support.

«We truly care about our customers, and when there has been a loss of service, we bend over backwards to understand exactly what has happened, take strides to make improvements in an effort to prevent future losses of service, and can honestly identify with the experience our customers have reached out to let us know about.

If these technology giants did decide to move into finance, they would have a few major advantages over the banks: better data, a superior user experience and immense customer loyalty.

For example, «customers want more control over their shopping journey; provide easy - to - use tools and self - service customization capabilities so each can optimize his or her individual user experience.

The good news is that companies that provide excellent customer experience will stand out in their industries, attracting new customers as well as retaining existing ones over the long run.

It's the sort of rapid gearshift that few companies ever experience, much less master: over the course of about five years, FouFou Dog (FFD), a Markham, Ont. - based dog apparel firm, has seen its revenue grow by more than 800 % — a steep growth trajectory matched by the company's shift from providing very specialized boutique goods, like jewelry and booties for small dogs, and to a far wider range of products suitable for mass merchandisers and large offshore customers.

Bombarding customers with invoices in the mail, appointments over email, voicemails reminders, paper contracts to sign and more can be overwhelming and a flat out bad customer experience.

And it's paying off: National's membership and revenue have increased steadily over the past four years, and the company has won widespread industry praise and top honors for customer experience.

In order for a company's customer experience to be superior, the CEO needs to be the one responsible for oversight over this area.

Martinez brings over 30 years of experience in business and technology leadership roles, and her primary focus is helping customers transform their businesses and realize their ambitions faster.

If you saw Brian's [Krzanich, Intel CEO] CES keynote, you see that customers are choosing experience over product.

With 30 years of extensive banking experience with JPMorgan Chase and its predecessors, Rodriguez is responsible for driving the growth and profitability of a portfolio of approximately $ 6 billion in revenue, comprised of a national customer base of over eight million households.

Jeff Gennette, who will take over as CEO of Macy's in the first quarter of fiscal 2017, said the closings were a way to «reinvest in a more energized shopping experience in our remaining stores and elevate our total customer experience across all methods of shopping.»

The New York - based company, backed by $ 54.4 million in venture funding, caters to what chief executive Jennifer Hyman calls the «woman 2.0,» a customer who values experiences over possessions.

By getting some external help with the details, you can focus on the big picture and create an experience your customers will remember long after it's over.

Actual results, including with respect to our targets and prospects, could differ materially due to a number of factors, including the risk that we may not obtain sufficient orders to achieve our targeted revenues; price competition in key markets; the risk that we or our channel partners are not able to develop and expand customer bases and accurately anticipate demand from end customers, which can result in increased inventory and reduced orders as we experience wide fluctuations in supply and demand; the risk that our commercial Lighting Products results will continue to suffer if new issues arise regarding issues related to product quality for this business; the risk that we may experience production difficulties that preclude us from shipping sufficient quantities to meet customer orders or that result in higher production costs and lower margins; our ability to lower costs; the risk that our results will suffer if we are unable to balance fluctuations in customer demand and capacity, including bringing on additional capacity on a timely basis to meet customer demand; the risk that longer manufacturing lead times may cause customers to fulfill their orders with a competitor's products instead; the risk that the economic and political uncertainty caused by the proposed tariffs by the United States on Chinese goods, and any corresponding Chinese tariffs in response, may negatively impact demand for our products; product mix; risks associated with the ramp - up of production of our new products, and our entry into new business channels different from those in which we have historically operated; the risk that customers do not maintain their favorable perception of our brand and products, resulting in lower demand for our products; the risk that our products fail to perform or fail to meet customer requirements or expectations, resulting in significant additional costs, including costs associated with warranty returns or the potential recall of our products; ongoing uncertainty in global economic conditions, infrastructure development or customer demand that could negatively affect product demand, collectability of receivables and other related matters as consumers and businesses may defer purchases or payments, or default on payments; risks resulting from the concentration of our business among few customers, including the risk that customers may reduce or cancel orders or fail to honor purchase commitments; the risk that we are not able to enter into acceptable contractual arrangements with the significant customers of the acquired Infineon RF Power business or otherwise not fully realize anticipated benefits of the transaction; the risk that retail customers may alter promotional pricing, increase promotion of a competitor's products over our products or reduce their inventory levels, all of which could negatively affect product demand; the risk that our investments may experience periods of significant stock price volatility causing us to recognize fair value losses on our investment; the risk posed by managing an increasingly complex supply chain that has the ability to supply a sufficient quantity of raw materials, subsystems and finished products with the required specifications and quality; the risk we may be required to record a significant charge to earnings if our goodwill or amortizable assets become impaired; risks relating to confidential information theft or misuse, including through cyber-attacks or cyber intrusion; our ability to complete development and commercialization of products under development, such as our pipeline of Wolfspeed products, improved LED chips, LED components, and LED lighting products risks related to our multi-year warranty periods for LED lighting products; risks associated with acquisitions, divestitures, joint ventures or investments generally; the rapid development of new technology and competing products that may impair demand or render our products obsolete; the potential lack of customer acceptance for our products; risks associated with ongoing litigation; and other factors discussed in our filings with the Securities and Exchange Commission (SEC), including our report on Form 10 - K for the fiscal year ended June 25, 2017, and subsequent reports filed with the SEC.

It takes a dozen positive experiences with your business for a customer to get over one negative experience, according to the infographic below by credit - card giant Visa.

Perhaps other customers would not think twice about it, but, as my girlfriend (who I am sure is perturbed by my behavior) will attest to, I over analyze, if not ruin, retail - shopping experiences.

They must do so in a manner that provides a memorable experience to win over and retain these customers.

Pini Yakuel, founder and CEO of Optimove, has over a decade of experience in analytics - driven customer marketing, business consulting and sales.

I care about my customers and clients and will bend over backwards to ensure that they have a good experience.

With a team of experienced agents and managers across the US, as well as a global presence in over 110 countries as a BCD Travel affiliate, we value integrity and honesty; and at the same time respect our relationships with each other and our customers.

With over 20 years experience in successful real estate investing, he has leveraged his unique strategies to set new highs in sale prices and has help many of his customers meet and exceed their real estate goals in a warm calm nurturing personal professional setting.

With over 150 years of combined experience on staff, we know the challenges customers and vendors face every day.

With over two decades of senior management experience in media, retail and sales, he is an expert in delivering real business impact and developing commercial strategies using customer intelligence.

Patel and his co-founders who have over 30 years of experience operating independent pharmacies in New York City came up with the concept of Medly by hearing the struggles that customers were having with managing their prescriptions while the co-founders were running their own independent pharmacies.

Using the community, the Catalyst team was able to test the end - to - end migration experience of existing customer email services over to a new Telstra Mail platform.

By offering experiences that appeal to your customers» core beliefs, you can build this loyalty over time.

Pratik has over 8 years of hands - on experience in digital marketing and has served more than 500 customers in different verticals.

Design and execute compelling, engaging experiences by providing your customers and consumers with a valuable and valued experience across touch points and over time.

With Google algorithm and platform updates including Florida, Panda, Penguin, Hummingbird, Pigeon, RankBrain, Mobile, Possum, Fred and the thousands of launches, live traffic experiments, side - by - side experiments and over 130,000 search quality tests, it makes you wonder: is this all for improving the customer experience or is some of it to thwart SEO?

We have been building this technology for over 2 years, have a fully tested prototype in the hands of customers, and we have already raised over $ 500,000 from experienced angel investors.

Also, marketing is taking increased ownership over the customer and employee experience where digital approaches are already ingrained in the fabric of the relationship.

With over 20 years» experience, Carrie specialises in providing effective total solutions for real estate and media, and has created sustainable business growth with better consumer and customer experiences for Century21, Knight Frank, JLL, Colliers, CBRE, Henderson Land Development, Sun Hung Kai Properties, Sino Group, and more.

She has over 14 years of work experience with focus on digital, customer experience, and multi-channel strategies.

Our team of appointment setters and sales reps have over 25 years of experience in building customer relationships.

Kenya has experienced an e-commerce boom, buoyed in part by ubiquitous mobile penetration that currently stands at over 90 %, increased smartphone use, and a mobile - first strategy that allows customers to pay for goods and services online through mobile money services like M - Pesa.

According to the Cisco 2017 Annual Cybersecurity Report (ACR), over one - third of organisations that experienced a breach in 2016 reported substantial customer, opportunity and revenue loss...

«We are winning over customers by providing a superior shopping experience, rather than by limiting the options of brands or consumers.»

There is no question that the C - Suite and perhaps in particular the CMO is under constant duress to figure out how to find the right mix of products, services, and experiences that make loyal customers and wins over prospective buyers.