Sentences with phrase «overall customer satisfaction index»
The company's overall customer satisfaction index score from J.D. Power placed it at No. 23 among 24 life insurers.
https://www.nerdwallet.com/ Not exact matches
«Quality is in the end much more important than price in terms of determining overall satisfaction,» says David VanAmburg, director of the American Customer Satisfasatisfaction,» says David VanAmburg, director of the American Customer SatisfactionSatisfaction Index.
Walmart, on the other hand, ranked at the very bottom of Market Force's «customer - delight index,» which combines shoppers» overall satisfaction with the likelihood they'd recommend the grocer to others.
The Customer Service Index (CSI) Study measures overall satisfaction in five factors (listed in order of importance): service quality (43 %); vehicle pick - up (17 %); service advisor (14 %); service facility (14 %); and service initiation (11 %).
It's not just us: American Customer Satisfaction Index and J.D. Power & Associates surveys have repeatedly found that iPhone owners have been among the most satisfied with their phones overall.