Sentences with phrase «overall guest satisfaction»

Our current overall guest satisfaction has us sitting at 4.9 stars out of 5.

Additionally, a new management agreement was signed with a local management company to improve overall guest satisfaction and performance.

A banquet server does not simply serve drinks and meals to the guests but they are responsible for overall guest satisfaction which involves right attitude, mannerism and knowledge about food, drinks and directions within the hotel.

Understanding the Voice of the Customer is the first step in targeting performance improvement initiatives that may increase overall guest satisfaction.

The study measures overall guest satisfaction across eight hotel segments: luxury; upper upscale; upscale; midscale full service; midscale; economy / budget; upper extended stay; and extended stay.

The study, now in its 21st year, measures overall guest satisfaction across eight hotel segments: luxury; upper upscale; upscale; upper midscale; midscale; economy; upper extended stay; and extended stay.

Among the many distinctive product and service innovations presented by Country Inns & Suites, the «Friends Hosting Friends» recognition program has generated tremendous employee engagement scores and high overall guest satisfaction.

Contributed to overall guest satisfaction by recording daytime complaints and reporting them to corporate headquarters.

Best Western - branded hotels were top ranked in J.D. Power's 2017 North America Hotel Guest Satisfaction Index Study — ranking first in breakfast (food and beverage category) for midscale; and second in overall guest satisfaction.

Come see for yourself why visitors like you rate the Tennessee Aquarium the best aquarium in America for overall guest satisfaction.

Created and implemented employee procedure handbook and catering guidelines to increase overall guest satisfaction

Country Inns & Suites offers caring, consistent, comfortable hospitality with a touch of home, and many distinctive product and service innovations, such as the Friends Hosting FriendsSM employee training program that has generated tremendous employee engagement scores and high overall guest satisfaction.

As hotels in San Pedro, Belize go, very few are able to rival Mayan Princess when it comes to location, services and overall guest satisfaction.

The full - time villa manager is responsible for the overall operation of Villa Avalon, overseeing staffing, special requests and overall guest satisfaction.

Managed a team of 25 Front Desk employees in the daily operation whose responsibilities included guest check - in, handling guest inquiries and concerns and overall guest satisfaction

In my last position at the Monarch Hotel, I was able to develop my customer service abilities and raise the overall guest satisfaction rate by 8 %.

Hotel Manager • Plan and direct operations of all departments • Evaluate changes and guest needs and ensure fulfillment • Monitor and maintain financial performance • Responsible for overall guest satisfaction • Resolve guests» problems • Conduct daily standup meetings with staff especially during shift changes • Oversee employees to ensure provision of quality services

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.