Remember that you want to encourage the prospective employer to review your resume with the mindset that you are a professional; you do not want him or her to be deterred by
an overly casual approach.
Don't Bother Getting Out Of Bed Taking
an overly casual approach to your phone interview can certainly ensure failure.
The most dangerous trap of all may be
an overly casual approach to customer service — in everything from leadership involvement and metrics to technology and customer - service prioritization.