Sentences with phrase «overseeing staff performance»

Supervisor, customer services, food preparation, cash handling, multitasking, scheduling, overseeing staff performance.

Manage daily operations, performing a variety of administrative tasks and overseeing staff performance.

Not exact matches

The HRC has reaffirmed the policy of deferring a portion of annual incentive compensation for the Company's highest earners in the form of long - term awards whose vesting terms take into account longer risk - emergence periods, and has overseen the implementation of standard performance objectives for the Company's control function staff to further prevent or discourage excessive risk - taking.

Principals set the tone, manage the staff, and oversee teachers and classroom performance.

The dean will provide instructional and administrative leadership to the teaching staff, oversee the implementation of the curriculum, coordinate assessments, and monitor students» academic performance.

(Calif.) A newly - created state agency whose role in overseeing school accountability and performance may prove critical in years to come is set to hold its first meeting today with the adoption of bylaws and consideration of staff.

Efficient and effective management involves overseeing such matters as the day - to - day activities of the accounting staff; advising on the firm's capital requirements, and annual budget and fee policies; assessing the results against the budget; developing fee policies for various practice areas; determining controls over billing performance including profitability; unbilled time and costs, receivables, delinquencies and write - offs.

Overseeing facility operations — including revenue management, negotiations, refurbishments / upgrades, budget administration, and staff recruitment and development — to optimize hotel performance for properties of up to 65 rooms and 4,500 square feet of meeting space.

Responsible for overseeing staff / employees and carry out duties related such as submitting employee schedules to payroll handling employee evaluations / performance appraisals and raises, making schedules, training new employees and assigning tasks.

Call Center Supervisors oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance.

Some of their responsibilities are overseeing banquet events, greeting clients, presenting menus, ensuring the sanitation of the banquet hall, making sure customer needs are met, supervising team members, and monitoring staff performance.

My expertise lies in successfully overseeing materials management, shipping and receiving, and logistical coordination while collaborating with multicultural, diverse staff to maximize productivity, efficiency, and overall performance.

Overseeing approximately 35 direct reports; recruiting new hires, conducting performance evaluations, disciplining employees as necessary, and coaching staff effectively to stimulate professional development and growth.

From achieving top sales performances and managing various HR functions to leading staff training efforts and overseeing store relocations and openings, I excel at propelling sales and revenue growth, managing high - performance staff, and achieving corporate goals while minimizing costs and maintaining competitive advantage.

• Oversaw all sales staff performance, investigating poor sales numbers whenever they occurred and created solutions to combat them.

Coordinate and oversee Physical Therapy Assistants and Home Health Aides performance in following plan of patient care * Provide monitoring and education to staff, family and caregivers to improve...

Managed and oversaw all aspects of channel studio and post production, budgeting, marketing plans and social networking initiatives, while supervising high performance teams of in - house producers, editors, regional field production personnel and freelance production staff.

Maintenance Supervisors may be responsible for scheduling staff, assigning duties to staff, overseeing their work, conducting performance evaluations, hiring and training and providing employee development opportunities.

Responsible for overseeing team meetings and scheduling of staff to ensure moral is maintained along with job performance and duties.

05/2010 to 01/2012 — Thespian Community Theatre, Miami Beach, Florida Marketing Director Responsibilities: • Prepared press releases and announcements of plays and performances • Designed and procured posters for display in front of theatre and distribution in local offices, restaurants and stores • Wrote previews of upcoming performances and profiles of actors, actresses, production staff and musicians for social media • Oversaw delivery of email alerts to patrons of performances, schedules and news

Overseeing staff development and management — including recruitment, training, and coaching — to encourage progressive professional development and stimulate top - flight team performance.

Oversee Clinical and Administrative staff at ten Regional Vein Centers including daily schedule, recruitment and hiring, training, payroll management and performance evaluation

Oversee the daily operational activities of all Patient Access staff and monitored the work flow and daily adjustments using productivity and performance measures.

I excel in overseeing merchandise displays, goal achievement, work schedules, and sales reports while leading sales staff to peak performance levels.

Operation Supervisors work in a variety of organizations and are responsible for monitoring staff performance, planning budgets, maintaining inventories, taking disciplinary actions when necessary, improving customer satisfaction, and overseeing implementation of procedures.

Oversaw staff of 15, handled customer service issues and dealt with problems related to performance.

The job of an Agency Sales Manager involves overseeing the development and performance of all sales activities, recruiting staff, directing a sales team, establishing strategic plans to achieve maximum profits, and expanding customer base through extensive marketing and handling excellent customer support.

Salud Natural of New York, Queens, NY 2006 — 2012 Owner Oversaw the daily operations of establishment and staff performance.

Ensure optimal performance of global business - critical networks and oversaw a diverse staff, equipment maintenance, database, internet sites, user applications, product configuration, and testing and deployment.

Overseeing staff - related responsibilities, encompassing hiring, training and development, payroll, work schedules, performance appraisals, and attendance procedures

Competent in hotel budgeting and forecasting, monitoring and developing staff performances, overseeing service quality and operational efficiency and monitoring sales and marketing initiatives while ensuring compliance with federal and state laws.

• Qualified to select and assign staff, and leveraging their skills appropriately • Effectively able to evaluate and verify staff performance through review of completed work and techniques • Competent in identifying staff development needs, and ensuring that training is provided on an ongoing basis • Proven ability to oversee and lead janitorial staff to carry out well - placed custodial activities

PROFESSIONAL EXPERIENCE TOWNSHIP PUBLIC SCHOOLS, Grand Bay, AL (6/2010 to Present) School Administrator • Act as a first point of contact by welcoming new student, parents and visitors • Provide information regarding the school system, curriculum and enrollment requirements • Assist in developing academic programs and creating instructional resources for teachers to use in class • Train, encourage and mentor staff members and teachers and oversee their progress • Supervise teachers to ensure delivery of instruction in accordance to school curriculum • Confer with parents to provide them with feedback on their child's academic, personal, physical and emotional wellbeing • Prepare budgets on an annual basis and ensure that they are adhered to during each financial year • Coordinate efforts with vendors and suppliers to ensure that school supplies and equipment are purchased / procured in a timely manner • Formulate mission statements and ensure that all staff members work according to them • Establish performance goals and objectives and mentor staff members to work towards achieving them • Direct school maintenance services to ensure a consistently safe and clean school environment

Performance Summary Hospital housekeeping supervisor with over 7 years of experience in overseeing the work of housekeeping staff in a busy hospital environment.

Responsible for overseeing a staff of over 40 Pharmacy Service Representatives including performance tracking, development, and accountability.

Oversaw annual recitals, managed stage crew, costumes, dancers and other performance staff.

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Ensure excellent customer service skills are practiced by all teller staff and members Actively recruited and oversaw training for all new branch employees Preform pre audits to ensure ongoing adherence with compliance procedures Received an perfect audit score for 2012 Maintain monthly branch efficiency logs Coaches team members on identifying sales opportunities Proactive leads manage motivates and coaches employee Meet with staff regarding branch security and safety issues Implemented annual performance review for all branch staff

AREAS OF EXPERTISE * Full - Cycle Recruiting * HR Functions * Onboarding * Team Leading * Facilities Management * Operations & Performance * Strategic Planning / Analysis * Staff Coaching / Mentoring * Relationship Management PROFESSIONAL E XPERIENCE INDEPENDENCE MISSION SCHOOLS, PHILADELPHIA PA Human Resources Manager January 2016 to Present * Lead, oversee, and improve all daily HR operations for a network of 15 private non-pro...

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Supervised clinical and administrative operations in a 4 physician primary care private practice Oversaw three physician interventional radiology practice for patients with renal and vascular conditions Managed a hemodialysis clinic serving approximately 200 geriatric residents Served as Primary RN / Charge Nurse in a 37 station hemodialysis center Treated cardiology, oncology, pulmonary, and infectious disease patients in a hospital setting Experienced in outpatient care as well as CCU / ICU and PACU Hired, trained, and supervised nurses, medical techs, and administrative support staff Responsible for team scheduling, performance reviews, and staff development / education Handled phlebotomy, lab work, catheters, medication administration, and vascular access devices Prepared patients for thrombectomy, fistulagram, angioplasty, and other interventional procedures Treated patients suffering from ESRD, diabetes, HTN, and chronic infections Performed triage, admittance, patient histories, charting, scheduling, and billing Oversaw medical equipment maintenance and supply inventory replenishing as needed Directed company marketing and patient recruitment through medical fairs and other community events

Director of Human Resources / HR Consultant — Professional Duties & Responsibilities Oversee the planning, direction, and management of all HR - related activities including staff recruiting, candidate tracking, personnel screening and testing, and hiring processes in accordance with Affirmative Action and Equal Opportunity Employment regulations Support senior management to develop and maintain personnel policy and ensure compliance with all standards, authoring and implementing new policies and procedures as needed along with creating HR procedure manual Serve as lead analyst for compensation reviews, performance and pay - scale benchmarking, market studies, and salary structure decisions, also creating organizational / staff planning charts for all departments and all positions Create and deliver firm - wide staff new - hire orientation, training and development programs, and performance evaluations utilizing a competency - based appraisal system which leads to focused training and development programs based on common and individual areas of performance deficiency Manage all aspects of workers compensation and unemployment claims on behalf of employer, attending hearings and participating actively in all related meetings Hold responsibility for all benefit negotiations, administration, and plan reviews, promoting compliance with and effective execution of IRS / DOL regulations, ERISA, HIPPA, and all audit - related processes Implement and sustain safety programs while performing regular safety - policy trend analyses to identify critical issues, developing corrective action plans to ensure compliance with applicable safety, health, and environmental regulations including OSHA and other applicable laws Consult with management regarding employee - and labor - related issues to resolve conflicts in a professional manner, conducting grievance hearings and negotiation agreements with worker representatives within the provisions of any applicable contract Provide relevant guidance and administration to the development of human resources site on firm intranet, housing online - employment forms, manager resources, job postings, and HR - related forms and documents Develop valuable staff relationships to improve workplace morale as well as maintain positive business relationships with all related brokers and vendors

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support as needed

Created Worked as the lead English teacher and senior consultant in the private international school Developed and implemented individual English teaching curriculums and class materials for teachers to use for primary, elementary, and middle school students Supervised program development by providing strategic analysis and consultation based on students and staff performance Oversaw the development and implementation of in...

Sales Management and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets, territories, and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing and market trends Identify and utilize sales talent among team members with focused solution - based training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing and support personnel to aid in effective sales, marketing and CRM operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related cross-business opportunities Create and implement marketing campaigns, sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies and industry developments Act as a liaison between clients, vendors, sales and support staff, and other members of the management team

Professional Experience United Healthcare 05/2009 — Present Network Account Manager • Generated new business consistently exceeding company production goals • Managed company databases and staff ensuring timely completion of company projects • Oversaw claim resolution, provider performance, and provider appeals • Handled all lines of company products including Medicare, Medicaid, and commercial plans • Provided excellent customer service guaranteeing client satisfaction