Sentences with phrase «overseeing system functionality»

Not exact matches

From inspecting boilers and cooling systems to training and guiding maintenance technicians, I have proven success in overseeing general plant functionality, and I am committed to ensuring that facilities» systems and equipment remain safe and in solid working condition.

It is part of the tasks of the stock controller to oversee and ensure the functionality of electronic ordering systems and POS systems.

• Integrated 2 extremely complex web designs into one, resulting in increased efficiency in functionality • Consistently provided client - server solutions to 16 corporate clients, earning accolades in the form of increased bonuses and Technical Expert of the Year award • Oversaw the production and implementation of each assigned web development project • Designed pages that are physically appealing by performing key graphic designing tasks • Tested web application systems and units to ensure that they are properly working • Debugged any problems that may transpire

Professional Experience Computer Science Corporation (City, ST) 8/2008 — 4/2010 Field Service Technician • Responsible for maintaining tactical optic sensor systems mounted on pneumatic mast assemblies and AEROSTAT aerial platforms • Directed team of technicians ensuring timely, effective, and professional operations • Performed system diagnostics, fault isolation on defective units, and repairs as needed • Maintained and repaired pneumatic controlled mast assemblies, optical and infrared sensors, cable assembles, and gimbal mounted gyro - compass assemblies to the component level • Proficient in use of system drawings, electronic schematics, and engineering manuals • Utilized oscilloscopes, fiber meters, RJ45 Ethernet testers, and multimeters • Oversaw system analysis, data reporting, upgrades, and architectural and technical changes • Documented system maintenance through web - based reporting system • Delivered system functionality briefings to customers and supervisors • Conducted experimental engineering and development tests to assist in general research

NET and JAVA Work with business analysts and developers to define Analysis & Design documents Design, create and write test plans from A&D documents Use Excel to write test plans that will be exported to Quality Center Review test cases for new code with PM, BA, QA and developers Update test cases with mutual agreed upon changes Resolve code or data discrepancies with development department to ensure new requirements are tested and passed Oversee regression test functionality for DS0 through O768 mux levels including E1, E3 mux levels Train new contractors in MECCA, Hyperlink, and ChAMPS systems Work with vendors and Technology Planning to test and implement new Network equipment Develop functional knowledge in COMS, NETPRO, UPI, VDDS, ACELA, MECCA, ChAMPS, HYPERLINK, TDXC, NMT, DAS.

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity