Sentences with phrase «overseeing various operations»

Their job description involves overseeing various operations necessary for resolving client debt repayment.

Not exact matches

Led by the newly hired Jordi Solé, who previously oversaw operations at various international hotel chains, the hotel division is already looking at its first potential destinations in Cancun and the Riviera Maya in Mexico and Punta Cana in the Dominican Republic.

Over here is Erik Lehnsherr (Michael Fassbender), survivor of a concentration camp, who is hunting down the various Nazi officials that oversaw the operation.

Having held the position of Regional Manager / Director of Underwriting and Real Estate Default Management for over 15 years, and holding various positions at CMHC spanning over 25 years, TJ was responsible for managing and overseeing the real estate mortgage insurance operations in the Prairies and Territories Region - the largest geographical region in the country.

As a member of the firm's Board of Directors and as its senior executive, Mr. Pinegar oversees the operations of the firm and its various offices.

Additionally, Mr. Perryman will be filling the newly created role of Chief Litigation Operations Officer, in which he will be overseeing the billable operations of the firm with direct oversight of all attorneys and paralegals across the firm's various offices.

Kate Broer is Dentons» Partner, Global Client Development, where she oversees the firm's global client engagement and development program, and is responsible for the leadership and operation of various initiatives around innovative client service strategies and approaches.

Network engineers plan and oversee the various elements that enables daily operations to run smoothly.

Oversaw the daily operation of various departments including the front office, housekeeping, and maintenance.

The Accounting Manager is responsible for overseeing and managing the daily operations of the general ledger accounting team that includes, but is not limited to, ensuring compliance with accounting policies and procedures, performing complex various accounting functions, supervising the accounting and reporting system activities, and preparing accurate financial transactions postings and financial reports.

Food Service Supervisors oversee operations, staff, compliance and inventory control in various establishments serving food, such as restaurants, healthcare facilities and government institutions.

Executive Managers oversee daily operations and various other business aspects in a company.

Credit - Suisse Securities 2007 - 2012 Administrative Support and Client Services Oversaw daily operations and performed various administrative functions such as coordinating schedules, creating and distributing reports, creating power point presentations and booking of all domestic and international travel.

Highlights Able to provide support to high - level executives while simultaneously managing the office Act as gatekeeper Maintain the schedules of several executives Coordinate meetings, travel plans and appointments Excellent customer service skills Compose and send various documents and correspondent emails for executives Maintain large quantities of client files Research facts provided in documents for accuracy Proficient in Microsoft Office Strong communication skills Experience Executive Assistant 2/1/2011 — Present ABC Company — Augusta, GA Oversee the daily operations of the office while supporting three executives Update client files when needed and keep them filed properly Schedule various appointments, meetings and trips for executives Research information and compile data for various reports, documents and presentations Manage correspondence between clients and vendors Maintain the cleanliness and order of the office

Dollar General • Central North Carolina 2009 — Present District Manager Direct the productivity of a wide network of retail stores and oversee various aspects of daily operations.

Praxair, Deer Park, TX 08/2011 — Present Team Leader / Quality Assurance Reviewer Oversee laboratory operations making various gas mixes.

Carhelp.com • San Francisco, CA 2010 — Present State Sales Manager Direct launch and oversee operations management of various company locations in northern California, Oregon, and Washington.

Highlights Source, select and screen candidates for various positions within the company Created and oversee proper implementation of training program Strong communication skills Facilitate weekly team meetings Maintain understanding of HR best practices and standards Developed and implemented a college recruiting plan to secure quality candidates Excellent customer service skills Proficient in Microsoft Office Experience District Recruiter 1/1/2010 — Present ABC Company — Augusta, GA Oversee the daily HR operations of three offices and one satellite looversee proper implementation of training program Strong communication skills Facilitate weekly team meetings Maintain understanding of HR best practices and standards Developed and implemented a college recruiting plan to secure quality candidates Excellent customer service skills Proficient in Microsoft Office Experience District Recruiter 1/1/2010 — Present ABC Company — Augusta, GA Oversee the daily HR operations of three offices and one satellite loOversee the daily HR operations of three offices and one satellite location.

• Enhanced PR operations by 40 % through researching and drafting of various pertinent press materials including releases, pitches and alerts • Oversaw PR launching and media collaboration for a re-branding a project worth $ 20M successfully and effectively • Added FOX Marketing and HJ Media to media partners list for the form after a lot of negotiation and resourcing • Earned the Most Talented employee award on 2011

Managed a team of multiple Network Engineers and various contractors to service over 150 schools at Charlotte Mecklenburg School System installing computer hardware and software for Kindergarten through 12th grade classrooms Oversaw the installation of several 1000 Hewlett Packard servers, laptops, desktops, and approximately 2000 Promethean brand interactive classroom white boards over the course of almost 9 years Managed day - to - day operations by scheduling and coordinating all activities related to projects such as hardware delivery, install dates, scopes of work as well as inventory management, and maintenance break / fix repairs on hardware Confirmed infrastructure requirements were met such as electrical, cable paths, etc..

PRODUCTION MANAGER - Start Date - Present Employers name - Location Responsible for overseeing a large plant and various production operations.

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Honor Marine, Inc. (San Diego, CA) 1975 — 1982 Vice President of Operations • Led a start - up company in two years from concept to industry leader in marine electronics, serving San Diego, American Samoa, and Panama • Oversaw all technological aspects of firm operation and installation, including radar, RF / HF / VHF communications, high - power audio, satellite navigation and communication, and other various shipboard devices • Developed new interface devices to work in conjunction with installed instruments and facilitate improved efficiency

Professional Duties & Responsibilities Served as human resource manager for eight locations throughout the Detroit area Led team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and human resource operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner

Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily operations of home sales, construction, and contracting businesses ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee sales, customer service, and construction site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee company finances ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support as needed

Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and posoversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and posOversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity

Professional Experience Meridian Senior (Various Locations, NC) 05/2010 — 09/2011 Christian Care Health Center — Director of Administration (12/2010 — 09/2011) • Oversaw daily operations and administration of a 110 bed senior care facility • Provided financial guidance resulting in decreased expenses and increased efficiency • Improved census results and quality of patient care through effective management techniques

Media Production Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, coordinating news and series production operations and communicating critical and sensitive information with various anchors, producers, reporters, editors, and other relevant parties Oversee the execution of all administrative duties, including personnel coordination, story / VO / intro drafting, live shot review, information analytics / research, and various production planning and logistical concerns Collaborate in all phases of strategic planning with other members of production crew, including topic and information utilization, dissemination strategies, viewer projections, and other relevant metrics Act as a liaison between personnel, vendors, department / unit heads, and other management partners to facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge of the all services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolution tasks

Professional Experience Automated Packaging Systems (Streetsboro, OH) 1997 — 2010 Office Services Specialist • Provided administrative telecommunication support for the entire company • Managed 125 corporate wireless accounts through various providers • Offered technical support for 500 users at 7 partner locations • Oversaw plan selection and telephone usage meeting employee needs and enforcing company telecommunication policies • Conducted telecommunication support services in a professional manner ensuring user satisfaction and expedient issue resolution • Maintained and placed orders for office supplies, furniture, and other items as needed • Provided additional administrative support as needed ensuring efficient and effective corporate operations

Professional Experience Haan Crafts, LLC (Otterbein, IN) 1992 — Present Product / Graphic Designer • Oversee the design and advertisement of various products for a diverse clientele • Conceptualize and create graphics, diagrams, advertisements, product instructions, and illustrations • Develop new product ideas resulting in new and highly profitable income streams • Design and create pattern pieces, acetates, and patter boards for silk screening • Manage production quality control operations ensuring a consistent, marketable product • Provide exceptional customer service resulting in client satisfaction, loyalty, and numerous referrals • Perform clerical work including data entry, filing, and multi-line phone system operation • Utilize Adobe Illustrator, InDesign, Photoshop, PageMaker, Quark XPress, Acrobat Reader and Distiller for Mac and PC • Perform all duties with positivity, professionalism, and integrity

Financial Manager — Duties & Responsibilities Manage daily operations, sales, and customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage client assets in excess of $ 285 million across a wide range of investment vehicles Design and implement professional development and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Professional Duties & Responsibilities Oversaw security operations in the United States and during three tours of duty in Iraq Served in a 6 man scout sniper team which successfully completed 50 missions in theater Determined range, windage, and elevation for active insurgent targets Built strong rapport with indigenous people to attain information on High Priority targets Operated deep in hostile territory without support units for extended periods of time Trained and led a 12 marine security patrol team in combat and high pressure situations Provided fire support and communications with artillery, jets, and other support units Responsible for base security operations including checkpoints in hostile territory Searched vehicles and individuals for weapons and other contraband prior to base entry Highly trained in weapons, hand to hand combat, and field first aid Proficient in operation and maintenance of military communications technology Oversaw police operations including investigations, law enforcement, and administration Maintain the highest level of physical fitness and health Performed various humanitarian relief efforts throughout Africa and the surrounding area Handled high pressure situations in a calm, professional, and effective manner

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Professional Experience The Red Lion (Boise, ID) 9/2009 — Present Accounts Receivable Administrator • Oversaw accounts receivable department for three company properties • Reconciled financial records ensuring accurate and profitable operations • Managed junior team members and administrative support staff • Authored and presented financial reports to senior leadership • Aided in the creation and implementation of company budgets • Assisted various accounting departments with analysis and guidance • Participated in company audits offering records, analysis, and support as needed • Interacted with senior leadership, legal counsel, and other key figures • Skilled in accounting best practices and legal compliance

Operations Manager — Duties & Responsibilities Prepare complex technical standard operating procedures for organizational implementation Oversee organizational ethics and compliance training administration at facility level Develop and implement training to ensure workforce peak performance Perform safety management studies and approve / disapprove proposed procedures Administer employee appraisals and increase employee motivation and organizational citizenship Manage multi-million dollar air traffic control contracts Effectively lead culturally diverse workforce in domestic and international settings Develop and implement air traffic control flow procedures saving cliental thousands of dollars on a daily basis Serve as liaison with cliental customers and mediate solutions resulting in increased customer investments Develop and administer varied software solutions for clients including KPMG, USAF, and the Chicago Board of Trade Oversee software projects through the various facets of developmental lifecycle Develop software applications using Visual Basic and SQL Server increasing business operation efficiency Create safety management systems which track aircraft incidents and trends Network and manage numerous air traffic control systems decreasing system downtime Develop an employee management system increasing operational efficiency Represent company brand with poise, integrity, and positivity

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations

Security Specialist — Duties & Responsibilities Oversee corporate and government security operations, classroom instruction, and onsite training operations Highly trained in security theory, surveillance technology, communications technology, weapons, and criminal justice system Designed and implemented training programs, policies, and procedures for college level coursework including Homeland Security, Anti-Terrorism, Critical Incident Protocols, Community Policing / Domestic Violence, and Criminology Serve as Detective in Major Crimes Unit (Homicide & Robbery) and Sergeant in Transit Department Conduct investigations, arrests, patrols, and testify in court as a witness and subject matter expert Train junior level officers and special units in various security and law enforcement tactics Set and strictly adhere to departmental budgets and project timelines Manage staff of 275 Wal - Mart store associates while overseeing store security Develop and implement store security and investigation proceeds resulting in 9 % theft reduction Maintain order and facility, asset, and personnel security in high pressure situations Perform all duties with positivity, integrity, and professionalism

Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow

Professional Duties & Responsibilities Designed, implemented, and directed multiple integrated marketing campaigns Performed market research, campaign analysis, and studied company positioning Developed client contact strategies and various development initiatives Oversaw direct mail and telemarketing efforts generating significant revenue Identified potential clientele and sculpted targeted messaging Created marketing collateral materials including brochures, signage, graphics, and multimedia presentations while ensuring consistent message and branding Managed campaign budget guaranteeing successful, cost effective operations Directed marketing team offering guidance and support Served as liaison between internal resources and external consultants

Network Solutions (Herndon, VA) 2004 — 2005 Business Analyst — Financial Systems • Analyzed and remedied systemic and data issues from varied financial transactional systems • Designed and implemented cross organizational, multi-purposed business systems • Oversaw application compatibility with various programs such as Oracle and SQL databases • Assisted end - users with conversion, implementation, and operation of new business system

Property Management — Duties & Responsibilities Coordinate regular maintenance and repairs as well as emergency resolution through the efficient management of maintenance team and general / sub-contractors, also participating in restoration and renovation projects to ensure timely completion within designated budgets Develop annual property budget and monitor with monthly variance reports, preparing financial statements and various regular and ad - hoc reports on property status, including occupancy rates and lease expirations Provide relevant oversight and administration to tenant build - outs, utility service termination and transfer, supply purchasing, and building consolidation processes Support firm management to aid in effective customer service, maintenance, and general property operations, delegating important tasks and assignments while overseeing all critical management aspects Organize, manage, and execute all aspects of the lease process, facilitating the ease of operational aspects as well as price / term negotiations, rental agreement reviews, rent collection, impounds, and tenant eviction as necessary Generate increased revenue through tenant referrals as well as consistent lease renewals through effective service and timely issue resolution Identify and develop talent among hired staff and property personnel, utilizing focused training efforts within a performance - based work environment designed to utilize the critical strengths of assistants, supervisors, and techs Provide continuous assessment of property usage and needs, while furnishing oversight and guidance regarding effective preventative maintenance programs, renovation considerations, and cost reduction / control measures Maintain a strong working knowledge of the leasing property, respective marketplace, and general economic trends Act as a liaison between clients, vendors, sales personnel, support staff, and senior management to facilitate information flow and drive operational efficiency

Pier One Imports (City, ST) 03/2008 — 09/2009 Sales Associate • Oversee the sale and in - store marketing of various home products ensuring profitable and professional operations • Provide exceptional customer service resulting in repeat business, client loyalty, and referrals • Responsible for cash register operation, Pier One credit cards, merchandise orders, and inventory management • Perform building maintenance ensuring a clean and appealing environment for customers • Manage communication with customers and partners stores for product tracking purposes

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success