Not exact matches
The new combined
company will be run
by Burger King chief executive Daniel Schwartz, who will
oversee with overall day - to - day
management and operational accountability, while Alex Behring, executive chairman of Burger King and managing partner at 3G Capital, will become executive chairman and director.
Companies initially responded
by implementing Mobile Device
Management systems; MDM enabled administrators to
oversee mobile devices much like desktop PCs.
Pappas Specialized Fund
Management is supporting Chiesi's North American market expansion strategy
by identifying the most promising investment opportunities, structuring investment transactions and
overseeing portfolio
company relationships.
Among other matters, the audit committee evaluates the independent auditors» qualifications, independence and performance; determines the engagement of the independent auditors; reviews and approves the scope of the annual audit and the audit fee; discusses with
management and the independent auditors the results of the annual audit and the review of our quarterly financial statements; approves the retention of the independent auditors to perform any proposed permissible non-audit services; monitors the rotation of partners of the independent auditors on the
company's engagement team as required
by law; reviews our critical accounting policies and estimates;
oversees our internal audit function and annually reviews the audit committee charter and the committee's performance.
FedEx's strong and independent Board of Directors effectively
oversees our
management and provides vigorous oversight of FedEx's business and affairs in support of our mission of producing superior financial returns for our shareowners
by providing high value - added logistics, transportation and related business services through focused operating
companies.
(reported
by Politico on Mar. 29, 2016 to «
oversee 27 coordinators across the state,» one in each CD) CEO of the TLC Kids Group, which owns camps in NY and PA, as well as a
management company and a charitable foundation.
Comer, who serves as the Chief Operations Officer of FUSE / Jumoke Inc., the charter school
management company that owns the Jumoke Academy and the Jumoke Academy at Milner was nominated
by Malloy to fill a spot on the State Board that
oversees and approves Connecticut's charter schools, along with setting policy for Connecticut's public education system.
The city's 90 charter schools are run
by a host of education
management companies and organizations that report to charter school boards and are
overseen by 11 different colleges, universities, and school districts.
• Some schools have ceded almost total control of their staff and finances to for - profit
management companies that decide how the schools» money is spent... • Many
management companies also control the land and buildings used
by the schools — sometimes collecting more than 25 percent of a school's revenue in lease payments, in addition to
management fees... • Charter schools often rely on loans from
management companies or other insiders to stay afloat, making charter school governing boards beholden to the managers they
oversee...
Shareholders are entitled to one vote per share to elect board members, who
oversee the major decisions made
by the
company's
management.
The
Company is beset
by problems arising out of actions taken
by management and
overseen by the Board.
Aflac, Inc. is a general business holding
company and acts as a
management company,
overseeing the operations of its subsidiaries
by providing
management services and making capital available.
Company's IP protection and
management shall be implemented through a cross-functional compliance team,
overseen by a Director or CFO of the
Company or designated senior
management.
The National Flood Insurance Program (NFIP) is a type of insurance that is sold
by most insurance
companies, but is
overseen by the Federal Emergency
Management Agency (FEMA).
• Provided assistance to the accounting department
by creating and organizing timesheets and administering payrolls • Maintained manual and computerized
management information systems • Assisted in the preparation of annual expenditure estimates • Created and administered employment agreements • Maintained leave
management systems •
Oversaw repair and maintenance needs of the
company • Created and maintained meaningful relations with vendors and suppliers
General Manager, Robust Industries, Denver, CO — July 2014 — Present •
Oversee five functional managers and develop departmental goals and objectives for each in alignment with company initiatives • Manage all efforts to recruit and hire the industry's top talent, and verify that training needs are met for superior customer service • Collaborate with other key professionals to oversee the delivery of all product to guarantee it is in line with the quality standards set by executive management • Report goals, strategies, progress, and results to a board of six executive supervisors each quarter • Strategize and implement tactics that enable effective market competition and build brand awareness
Oversee five functional managers and develop departmental goals and objectives for each in alignment with
company initiatives • Manage all efforts to recruit and hire the industry's top talent, and verify that training needs are met for superior customer service • Collaborate with other key professionals to
oversee the delivery of all product to guarantee it is in line with the quality standards set by executive management • Report goals, strategies, progress, and results to a board of six executive supervisors each quarter • Strategize and implement tactics that enable effective market competition and build brand awareness
oversee the delivery of all product to guarantee it is in line with the quality standards set
by executive
management • Report goals, strategies, progress, and results to a board of six executive supervisors each quarter • Strategize and implement tactics that enable effective market competition and build brand awareness as well
Best Buy, Durant, OK (6/2009 to Present) Inventory Specialist • Supervise receipt of materials from delivery vehicles and ensure that they match packing lists • Ascertain that security tags are applied to products and that they are moved to storage areas safely •
Oversee merchandise packaging for shipment purposes and complete bills of lading for transfer purposes • Ascertain appropriate stocking of merchandise to ensure their safety • Maintain
company ins - stock positions at acceptable levels
by investigating overstocks and out of stock issues •
Oversee on - hand counts and investigate any discrepancies such as negative counts • Develop and implement inventory control plans such as material
management planning and project material procedures • Provide operational direction to personnel and perform material
management functions including counting and inspection • Review purchase orders and provide procurement managers with assistance in purchasing equipment and materials • Prepare inventory control documents including reports and cycle count information
• Monitored site
management and coordinated with Director of Clinical Studies to achieve satisfactory compliance with
company standards and regulatory demands • Trained, monitored and coordinated incoming staff and
oversaw clinical study completion • Developed clinical study plans that were in compliance with industry standards and created assigned studies issued by company R&D department • Oversaw the development and creation of clinical study materials, trained and supervised investigators and field staff of various sizes depending on individual studies • Compiled clinical study data and directed corrections as needed • Worked with Director of Clinical Studies and department managers to compile final reports and create presentations for CEO and Board of Di
oversaw clinical study completion • Developed clinical study plans that were in compliance with industry standards and created assigned studies issued
by company R&D department •
Oversaw the development and creation of clinical study materials, trained and supervised investigators and field staff of various sizes depending on individual studies • Compiled clinical study data and directed corrections as needed • Worked with Director of Clinical Studies and department managers to compile final reports and create presentations for CEO and Board of Di
Oversaw the development and creation of clinical study materials, trained and supervised investigators and field staff of various sizes depending on individual studies • Compiled clinical study data and directed corrections as needed • Worked with Director of Clinical Studies and department managers to compile final reports and create presentations for CEO and Board of Directors
• Verifiable track record of
overseeing cleaning and maintenance work under guidance from housekeeping
management • Proven ability to handle special cleaning assignments
by ensuring that each task is completed on time and in accordance to guest satisfaction • Adept at conducting inspections of cleaned areas and provide feedback regarding incorrect cleaning procedures or inability to conform to
company standards
• Determine the
company's records
management needs
by analyzing information needs • Take audits of information created and stored within various systems in the
company • Establish duration for which records need to be kept in accordance to legislative requirements • Store, arrange, index and classify records according to specified filing procedures • Facilitate the development and implementation of filing systems
by providing proactive feedback •
Oversee the
management of both electronic and paper - based records • Identify the most appropriate records
management resources and implement classification systems • Ascertain that no redundancy is evident when checking records and make sure that any identified ones are handled immediately • Maintain information on records and respond to requests for data retrieval from inside sources
Beauty Master, LLC (Atlanta, GA) Spring 2010 Internal Organizational Consulting • Conducted
management / employee interviews and surveys to determine functional health of
company • Quantified surveys / interviews
by running regression and utilized results as basis for policy changes • Created and implemented new employee evaluation matrices resulting in increased productivity • Developed employee incentive program including bonus plans to build
company morale • Strengthened and
oversaw leadership development program building employee skill sets and value • Cut
company employee turnover rate
by 50 % through incentive and development programming • Generated 5 % increase in
company sales revenue within 2 months of programming changes
Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and
oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and pos
oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the
company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs
by more than $ 1 million through effective
management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions
Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and pos
Oversee all corporate hardware and software purchases, database
management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent
company brand with poise, integrity, and positivity
Electrician — Duties & Responsibilities Own and operate electrical contracting
company ensuring efficient and profitable operations Direct human resources, accounting, sales, marketing, customer service, and project
management Oversee and organize multimillion dollar commercial and residential electrical construction projects Design and implement
company safety program, investigation procedures, and safety manual Responsible for site safety, employee training, and investigation of accidents and injuries Distribute safety equipment and PPE ensuring compliance with all applicable safety codes Proficient in all aspects of commercial, residential, and industrial work as well as the National Electric Code Perform pipe bending, wire pulling, fire alarm system installation, circuitry design, and panel installations Skilled in service entry selection installations, transformer installation, fiber optic lighting, and blue prints Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform all duties in a professional, timely, and courteous manner
IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial
management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and
management software Responsible for network and database design, administration, and security
Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project
Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and
Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to
management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and
management Develop visual basic application for financial banking Institution using crystal reports to reduce the
company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds
Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized
by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity
Office Manager — Duties & Responsibilities Provide office
management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to
company policies and procedures Manage marketing, sales, and customer service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut
company expenses
by 40 % through effective inventory and order
management procedures Negotiate contracts with vendors resulting in a 30 % reduction in expenses Serve as liaison between multiple departments and senior leadership
Oversee large scale office renovation while ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and services Consistently recognized and promoted for excellence in office
management Represent
company brand with poise, integrity, and positivity
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law
Oversee adherence to departmental budgets, project timelines, and
company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to
company mission Represent
company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Interact with support staff and
company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage
company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in
management, customer service, technical support, and sales
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of
company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of
company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading
by example
Oversee critical document control and
management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist
management team and senior department members with various other duties as assigned
The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings •
Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gen
Oversaw all client relationship
management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses
by 22 %
by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all
company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee /
company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and
oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gen
oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate
company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts •
Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gen
Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation
Project Manager / Compliance Officer — Duties & Responsibilities
Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to
company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal
management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support services Track and maintain detailed records of all compliance inquiries Direct and contribute to special
company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware
management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and other key figures on a daily basis Partner with various
company lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with customers and orient them to various products and services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Provide administrative support including travel arrangements, scheduling, data entry, and other tasks as needed Represent
company brand with poise, integrity, and positivity
Customer Service Representative — Duties & Responsibilities
Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk
management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory
management Hire and train employees in customer service and IT
management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent
company brand with poise, integrity, and positivity
Clerk — Duties & Responsibilities Provide office
management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to
company policies and procedures
Oversee daily office administration resulting in efficient, effective, and on - budget operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and
company budgets
Oversee product inventory, quality control, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations to their specifications Consistently recognized and promoted for excellence in sales, customer service, and team
management Prepare and maintain activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, vendors, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Represent
company brand with poise, integrity, and positivity
Midwest Steel Blanking (Lombard, IL) 07/2004 — 08/2008 Director of Operations •
Oversaw daily operations and
management of 40 employees including 2 project managers • Served as an advisor to the President on all critical and strategic issues • Led presentations to banks, governmental agencies, potential investors, and large volume customers •
Oversaw production, maintenance, quality control, and all other dealings with all outside vendors • Negotiated all insurance policies and contracts concerning account receivables and insurance related claims • Developed the ISO 9000 quality manual and OSHA safety awareness programs, training, and documentation • Trained future managers of the
company in professional skills, managerial decision making, and business communications • Designed and implemented a new inventory control systems for managing raw - material and finished - goods • Ensured cost control limiting the direct expenses incurred and indirect impacts such as inefficiencies, downtime, and waste • Over a 3 year period, reduced the account receivables insurance premium from $ 55K to $ 13K / year • Renegotiated all other insurance contracts for better coverage and reduced premiums
by 20 % • Reduced «outside parts manufacturing» cost
by 50 % • Maintained the cost of all supplies at the 2004 levels • Instituted production reporting and operational data analyses for decision making • Reduced down time
by 60 %, overall operation's cost
by 4.5 %, and scrap generation
by 3 % • Developed ISO 9001 quality manuals and handled external annual audits • Introduced safety procedures and training programs
Administrative Assistant — Duties & Responsibilities Provide office
management and administrative support across a variety of industries and settings Design and implement business model for national retail distribution business Train new team members ensuring they understand the brand and adhere to
company policies and procedures
Oversee daily office administration resulting in efficient, effective, and on - budget operations Manage marketing, sales, customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and
company budgets
Oversee product inventory, billing, shipping, and client account maintenance services Study internal literature to become an expert on products and services Analyze client needs and craft product presentations and packages to their specifications Consistently recognized for excellence in sales, marketing, and team
management Prepare and maintain sales activity reports, client information, and other pertinent data in an organized manner Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Represent
company brand with poise, integrity, and positivity
Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures
Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and pos
Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue
by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong
management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and
oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and pos
oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial
management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent
company with poise, integrity, and positivity
Project Manager — Duties & Responsibilities
Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release
management teams Train and lead release teams ensuring compliance with project budgets and release schedules
Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project
management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and
company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent
company brand with poise, integrity, and positivity
Administrative Assistant — Duties & Responsibilities Provide office
management and administrative support across a variety of industries and settings Consistently promoted for excellence in both educational and for - profit industries Train new team members ensuring they understand the brand and adhere to
company policies and procedures Manage large staffs of sales and customer service professionals, administrative personnel, and volunteers
Oversee daily office administration and special events ensuring effective and efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring profitable operations Design and implement marketing and sales strategies resulting in significant
company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and services Represent
company brand with poise, integrity, and positivity
Financial Manager — Duties & Responsibilities
Oversee multiple automotive corporate client portfolios, conduct risk analysis, and perform audits Direct corporate loan process and ensure that client collateral is sufficient in cases of default Investigate client credit rating and determine worthiness of consumer credit applications Recruit, train, and manage team of auditors and financial advisors ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and client financial health to senior leadership Develop a rapport with customers and orient them to various products and services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent
company brand with positivity, professionalism, and dedication Consistently recognized and promoted for excellence in
management, service, and performance
Professional Duties & Responsibilities Served as operations manager for $ 7 billion wealth
management firm
Oversaw 75 employees and approximately 15,000 client accounts Restructured new account operations reducing expenses
by $ 120,000 annually Implemented new procedures for trading, marketing, and new account operations increasing
company efficiency
by 200 % Processed new accounts, terminations, transfers, and account registration changes for individual taxable accounts, trusts, IRA's, pension plans, endowments, foundations, and Taft - Hartley plans Created and ran performance, tax, and cost basis reports
Oversaw SEC compliance and performance reporting for numerous funds Generated significant new client accounts and provided quality customers service ensuring repeat business and customer satisfaction Created marketing and sales collateral for
company presentations Assisted in creation of client relationship and project
management software Aided Federal Department of the Treasury for money laundering in the Financial Crimes Enforcement Network
Professional Duties & Responsibilities Directed customer service departments across a wide variety of industries
Oversaw, trained, and reviewed customer service staff ensuring efficient operations Increased department efficiency
by 25 % through effective
management tactics Designed and implemented staff development and recognition programs Performed internal financial audits and customer service quality assessments Resolved customer service inquiries in a timely, positive, and professional manner Delivered exceptional customer service resulting in client satisfaction and repeat business Managed $ 41 million in
company inventory, supply replenishment, and product shipments Handled human resources tasks including benefit administration and promotions Directed accounting operations including payroll, accounts receivable, and accounts payable Responsible for
company correspondence, phones, reception, data entry, and financial recordkeeping Built and strengthened relationships with key clients, partners, and industry leaders
HD Supply, Inc. (City, ST) 2002 — 2008 Operations Manager • Manage, train, and supervise a team of 16 warehouse, sales, and customer service professionals • Ensure effective, efficient, and safe warehouse and office operations • Hold monthly safety meetings to review accident rates and prevention measures •
Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all customers and ensure payments are received and posted in a timely fashion • Responsible for
company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Exceed profit goals
by $ 7 million in 2004 through effective
management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding Operations Skills»
Business Manager — Duties & Responsibilities
Oversee daily operations, finances, and personnel for large parking
company Responsible for more than 60 locations and over 400 employees Hire and train staff ensuring they understand the brand and adhere to corporate policies Instruct junior team members in customer service best practices Generate significant revenue through strategic marketing and sales initiatives Design and implement strategies to cut operational costs while enhancing sales Perform human resource functions including conflict resolution and benefit administration
Oversee audit process, budgets, and payroll ensuring cost effective operations Consistently recognized for excellence in
management, sales, and customer service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Utilize proficiencies in Amano System, Federal ADP Shark Bite, and Ticket Tech Represent
company brand with poise, integrity, and positivity
For consumers, timeshares essentially are a second home without the headaches of full - time ownership: A
management company oversees the property for an annual fee paid
by timeshare owners.
Megan actively participates in the day - to - day oversight and
management of The Investor Hub team and
oversees every acquisition taken on
by the
company.