New Leaf Community Markets — New Orleans, LA
Food Service Assistant Manager, 11/2009 t 9/2014 • Helped in managing all aspects of food and beverage dining operations • Participated in planning and implementing department programs • Made recommendations to improve department operations • Provided additional cash for cash registers and removed excess cash from registers to
Food Service Assistant Manager, 11/2009 t 9/2014 • Helped in managing all aspects of
food and beverage dining operations • Participated in planning and implementing department programs • Made recommendations to improve department operations • Provided additional cash for cash registers and removed excess cash from registers to
food and beverage dining
operations •
Participated in planning and implementing department programs • Made recommendations to improve department
operations • Provided additional cash for cash registers and removed excess cash from registers to safe
• Estimated orders for
foods, liquors, wines & other beverages • Ensured quality customer
service & satisfaction • Utilized leadership skills motivating employees to ensure labor management • Monitored sales teams • Planned and arranged promotional programs and advertisements • Ensured paperwork accuracy such as daily sales summary reports • Actively
participated in the preparation of the monthly report of
operations • Inspected workers to ensure compliance with safety standards
Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of
food sales, overseeing restaurant
operations and promoting a high - quality, memorable customer dining experience
Participate in all phases of strategic store - level planning with other management professionals, including local staffing,
service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce
food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly
food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and
services as well as related industry considerations, including pricing and regulatory trends,
service - related issues and local competitor
operations