Sentences with phrase «patients over the telephone»

Job Description As a Clinical Support Pharmacy Technician you will be assisting the pharmacist and communicating directly with patients over the telephone, scheduling medication deliveries, tracking lab data, billing, and prior authorization, among other duties... The CSS Tech is essential to ensuring all patients receive their medication in a friendly.

From assisting the pharmacist and communicating directly with patients over the telephone, scheduling medication deliveries, tracking lab data, billing, and prior authorization, among other duties.

• Schedule appointments for patients over the telephone and in person, and provide them with reminders.

Not exact matches

Telephone calls are predictors of how likely patients are to enter the emergency room: clusters of phone calls over time were highly predictive of who ended up in the hospital over the course of the next year.

We also provide the results directly to the patient through a separate visit or over the telephone.

«Using STRokE DOC, our stroke team physicians were able to evaluate the patient and help make the correct decision about treatment over 98 percent of the time, compared to only 82 percent of the time when doing a telephone consultation to a remote site.»

The establishments physician will review the data cold from the testing, determine the necessity of a prescription, and create one if needed, and communicate back with the patient via electronic mail or over the telephone the Doctor will then forward the prescription to a legitimate pharmacy.

RECEPTIONISTS Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.

Client Care Specialist Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, filling some prescriptions, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.

Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, filling some prescriptions, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.

Responsibilities include ensuring exceptional client service, educating clients on wellness topics, scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.

Greeted over 200 patients on a daily basis and visitors to the office by welcoming them, in person and via the telephone.

Veterinary Technician Biscuits and Bath, Pineville, KY 2012 — Present • Greet pet owners as they arrive at the facility and inquire into their purpose of visit • Engage pets in friendly banter or activities to make them feel comfortable at the facility • Perform initial examination of pets, and record findings in their files • Assist veterinary doctors in examining animals in detail, providing support by restraining them or calming them down • Set up and calibrate procedural equipment to assist vets in performing therapeutic and medical procedures on animal patients • Take animal patients» vitals, and ensure that they are properly and confidentially recorded • Schedule appointments over the telephone and in person, and ensure that appropriate follow - up is made • Ascertain that the facility is kept cleaned and sanitized at all times, in accordance with set standards

• Greeted patients and visitors as they arrived at the hospital reception and provided them with required information • Assisted patients in filling out admission forms and obtained and processed insurance information • Scheduled appointments over the telephone and in person, by first determining doctors» schedules • Oversaw the general cleanliness, maintenance and sanitation of all areas within the assigned unit • Assisted nurses and PCTs with providing direct patient care such as bathing, washing, toileting and grooming

Ajilon, Duluth, MN 1/2007 to 5/2011 Medical Biller • Collected information about delinquent accounts and contacted customers to provide them with information on how to pay them back • Reviewed patients» bills for accuracy and attempted to collect missing information • Followed up on unpaid claims with insurance companies and determined reasons for non-payment • Determined reasons for denied claims by interviewing insurance company representatives over the telephone • Checked insurance payments to ensure that they are in compliance with contract discounts • Handled discrepancies in payments by investigating causes and making allowances for mistakes • Respond to patients» information regarding billing services and denials

Triaging and assessing patients before seeing physician both in person and over the telephone.

• Over 4 years» hands - on experience as a receptionist in busy healthcare environments • Highly skilled in greeting patients and visitors in a quick, courteous and obliging manner • Special talent for answering telephone, monitoring and directing calls, taking messages and providing information • Demonstrated ability to determine patient's requirements and processes • Proven record of preparing new patient's medical charts with proper information and official procedures

• Welcomed patients and families and ensured that they were provided with information that they are looking for • Responded to inquiries over the telephone and transferred calls to intended recipients • Escorted patients and families to their desired departments or hospital personnel • Ascertained the overall cleanliness and maintenance of the reception and waiting areas • Handled records management duties such as medical records filing and maintenance

Other duties include scheduling appointments over the telephone and in person, making follow - up calls, handling cancellations and rescheduling appointments, maintaining patient records in complete confidentiality, ensuring insurance claims follow up and keeping the waiting and reception area clean and organized.

Delta Care, Front Royal, VA 3/2013 — Present Medical Administrative Assistant • Greet patients and their families as they arrive at the facility and inquire into their appointment status • Check scheduled appointments and perform patient intake and registration duties • Schedule new appointments over the telephone, in person and through email and follow - up with existing patients • Review and validate health cards and insurance information, obtaining coverage information • Create priority list for patients based on appointment statuses and emergency situations • Gather information for patient charts and ensure that all patients» records are kept current • Contact insurance companies to acquire information of patient coverage and to process claims • Coordinate efforts with procurement officers to ensure timely and accurate delivery of medical supplies and equipment

THE HEALTH HUB, Virginia Beach, VA (1/2009 to 5/2010) Front Desk Officer • Greeted patients and families and provided them with information on the hospital's services • Responded to inquiries over the telephone and email and ensured that appropriately limited information is provided to callers • Assisted in taking and recording patient information in hospital database • Coordinated efforts with admissions officers to ensure that all admission and discharge paperwork is timely completed • Assisted with medical billing and coding duties during times of heavy work load

• Streamline the medical supplies and equipment inventory process by introducing an advanced inventory systems • Reduce cost of medical supplies and equipment by 20 % through researching and bringing on board a less expensive supplier • Greet patients as they arrive at the facility and provide them with required information • Schedule appointments in person and over the telephone and perform appropriate follow up services • Ascertain that patients and families are made aware of the facility's services and procedures by educating them according to policy • Assist patients in registering with the facility by helping fill out registration forms

• Handled patient scheduling and follow up duties and provided information regarding services over the telephone and in person • Obtained patient histories and ensured that they were properly and timely recorded in patient information systems • Verified patient billing information and assisted bookkeeping personnel in processing accounts • Calculated copays and payments and followed - up with clients to ensure that they were paid on time • Prepared documents and reports and handled meeting facilitation activities

• Streamline the patient transfer procedure by implementing a smooth online re-registration process with 14 veterinary hospitals onboard • Introduce a «comfortable» surgical cage to the facility, resulting in decreased incidents of animal discomfort • Greet clients and provide them with information regarding the facility's services • Engage animals / pets by greeting them and performing gestures to keep them comfortable • Register new pets / animals into the facility database by ensuring completeness and accuracy of data • Receive and service calls for information and schedule appointments over the telephone and in person • Provide reminders to clients regarding vaccinations and pre surgery and surgery procedures • Assist in restraining animals during examinations and sampling procedures • Ascertain that blood and urine samples are sent to corresponding labs for testing purposes • Follow up on labs to obtain diagnostic reports and inform clients of their availability • Ascertain the cleanliness, sanitization and maintenance of reception area and treatment rooms

PROFESSIONAL EXPERIENCE CATHOLIC HEALTH INITIATIVES, Virginia Beach, VA (6/2010 to Present) Appointment Scheduler • Interview patients to determine their personal information such as name, date of birth and address • Skim through doctors» notes to determine need for immediate appointment scheduling • Ask patients what type of doctor they would like to consult and determine their schedules • Create appointments with doctors after ensuring that they are free in that time slot • Provide patients with information on the date and time of scheduled appointments • Cancel or rearrange the days and times of appointments to meet the varying limitation / constraints of both parties • Respond to inquiries over the telephone and in person and give appointments to pre-enrolled patients • Code information into files and databases and review them for accuracy and completeness • Maintain files and databases in a confidential manner and respond to internal requests for patient information • Schedule pre-examination tests and ensure that any needed / necessary equipment is available • Provide patients and families with information on the facility's services and procedures

• Welcomed patients and their families as they arrived at the reception counter and inquired into their requirements for information • Responded to questions and queries over the telephone, transferred calls and took and relayed messages • Arranged for emergency services to be delivered to patients who approach the front desk in critical conditions • Assisted in filing and recordkeeping duties by ensuring that all patient information was kept confidential • Ascertained the front desk and waiting areas were kept clean, neat and sanitized at all times by effectively coordinating custodial services

• Greeted patients and provided them with assistance in filling out admission forms • Maintained effective liaison with insurance carriers to ensure expediting of claims • Coordinated patient follow - up activities, post-surgery and post-appointment • Provided front desk support by providing information regarding the facility, over the telephone and in person, especially during rush hours

• Greeted animals and their owners and provided them with support in filling out admission or registration forms • Responded to queries over the telephone and in person regarding facility and its services • Prepared examination rooms by ensuring that proper sanitation procedures are followed • Ascertained that all needed supplies and equipment are present in examination rooms • Created and maintained patient files and records in both paper and electronic form

• Greet patients when they arrive at the facility and inquire into their appointment status • Verify appointments from the database and provide patients with information on wait times • Ascertain that patients are properly seated and made comfortable during the time they wait for their turns • Handle patient scheduling and follow - up duties over the telephone and in person • Take and record patients» information such as contact details and insurance coverage • Verify insurance coverage details by calling up insurance companies and obtaining feedback • Calculate copays and provide patients with information on timelines within which they need to be paid • Ascertain that all medical and office supplies are made available as and when they are required by the staff

• Streamline the appointments scheduling procedure by implementing comprehensive follow - up procedures • Introduce a new vital signs recording system which provided dynamic alerts for variances in the last three weeks, making it easy for the chiropractor to determine finger pressure • Greet patients, provide them with information and take and record their medical histories • Answer telephone calls and ensure that they are serviced by providing information, scheduling appointments or routed to appropriate staff member • Follow up on appointments by sending reminders over the telephone and email • Provide patients and families with wait timelines and ensure that they were kept comfortable until their turn • Prepare examination rooms by ensuring that they are clean and the instruments are sanitized

• Write a patients» handbook containing information regarding specific medical procedures and examinations that the facility provides • Revamp the existing medical records system by converting it into an electronic form • Greet patients as they arrive at the facility and provide them with information that they are looking for • Respond to queries regarding medical examinations and procedures • Assist patients in registering with the facility by helping out in filling forms • Take and record insurance information from patients and ensure that all patient data is correctly entered into the facility database • Schedule appointments over the telephone and in person and provide reminders to patients about their appointments

• Responded to queries regarding dental services over the telephone and in person • Recorded patient information into predefined office systems and ensured that all patient information was constantly updated • Calculated copays and insurance payouts and followed - up with insurance companies to find out statuses of filed claims • Ascertained that waiting rooms and front desk areas are cleaned and maintained properly • Controlled the inflow of patients by checking appointment cards and verifying appointment times

• Demonstrated expertise in preparing treatment rooms for physical therapy procedures by ensuring that all equipment and supplies are available and ready to use • Hands - on experience in preparing patients for physical therapy procedures by providing comfort, education and physical assistance • Deeply familiar with physical therapy procedures including applying heat packs and paraffin drips • Effectively able to maintain a clean and sanitized environment for patients to minimize chances of infection • Proven ability to perform regular and preventative maintenance on physical therapy equipment to diminish chances of breakdowns and malfunctions • Able to efficiently maintain physical therapy supplies inventory by checking stock periodically in order to determine inventory levels • Deep insight into politely and professionally responding to requests for information regarding facility and its services, over the telephone and in person • Exceptionally well - versed in monitoring patients to ensure their physical and emotional comfort during physical therapy procedures • Track record of safely transferring patients from their rooms or waiting areas to therapy rooms and back • Competent in handling patient registration procedures by providing assistance in filling out forms and processing insurance information

• Responded to requests for information over the telephone and in person • Assisted patients in filling intake forms and verified that all provided information was correct • Contacted insurance companies to verify insurance coverages and to follow up on denied claims • Provided patients with information on what to expect during procedures and examinations • Created and maintained inventory of office supplies and dermatology equipment and instruments

RN for 6 Doctors, Clinical Nurse, Over See Patient flow, Telephone triage, consult management, educator for diabetes, hypertension, hyperlipidemia, and other disease management issues.

Job Summary: The medical assistant (MA) is part of the care team in the ambulatory patient care setting and directly interacts with the patient, family, and caregiver in person, over the telephone and via the patient portal.

Clinical Nurse, Over See flow of patients in Clinic, Triage Nurse, Telephone Consult management, Program manager for: Occupational Health physicals and Hearing Conservation Program, Base In Processing, Flight Physicals, Pre and Post Deployment Physicals, Assistant to Flight Commander, Disposition Log, Template manager Registered Nurse - Family Care Clinic, Aug 2006 - Jul 2007.

Both planned (i.e. weekly or monthly telephone calls to support the patients with chronic disease) and unscripted telephone coaching interventions appear to be effective for improving self - management skills in people from vulnerable groups: the planned telephone coaching services had the advantage of regular contact and helping people develop their skills over time, whereas the unscripted services allowed the coach to tailor support to the patient's individual needs.

«Medical and mental health information» includes all information present in the medical or mental health record, information given or received over the telephone, by facsimile, e-mail, or other forms of communication, and medical or mental health information acquired formally or informally by any means within and outside the Student Health and Counseling Center on a Student Health and Counseling Center patient.