Sentences with phrase «percent of customer»

«With approximately 50 percent of our customer base in the real estate space, we know that continued growth within this market is a vast opportunity.
Currently, no single industry represents more than 20 percent of the customer base.
* Resolved 98 percent of customer problems or complaints and referred any complaints I was unable to resolve to upper management.
As an Engineering Technician, I have had less than one percent of my customer call themselv...
CallMiner's products automate and analyze 100 percent of customer interactions, he told the E-Commerce Times, quickly searching and identifying context - based critical business challenges in four main areas: contact center efficiency; agent performance; risk and compliance; and the customer experience.
Lincoln Financial Group has earned the designation of «Certified Center of Excellence» by BenchMarkPortal multiple years in a row, placing it in the top ten percent of customer contact centers.
The Securities and Exchange Commission website says «FINRA rules define a «pattern day trader» as any customer who executes four or more «day trades» within five business days, provided that the number of day trades represents more than six percent of the customer's total trades in the margin account for that same five business day period».
The rules adopt the term «pattern day trader,» which includes any margin customer that day trades (buys then sells or sells short then buys the same security on the same day) four or more times in five business days, provided the number of day trades are more than six percent of the customer's total trading activity for that same five - day period.
Given that support is 90 percent of customer satisfaction, I'm almost positive this feature will reduce returns and improve the popularity of these devices.
And we found that more than 50 percent of our customer base is in the Midwest and South, not including Texas, so it's not a bicoastal phenomenon.
With the use of CMC tools (such as instant messaging, message boxes and feedback), TaoBao has achieved a loyalty rate, or «stickiness,» of 71.3 percent of its customer base — the kind of loyalty that is typically associated with only brick - and - mortar retailers.
Although Cecelia Packing is a medium - sized producer, «We're able to take care of about 90 percent of a customer's needs,» Roth says, noting that the variety of its fruit helps.
Pizzerias represent 90 percent of its customer base today, Cordi says.
The retailer is charged 10 percent of the customer's total bill for the service.
«Burger King knows the young male is 30 percent of its customer base but accounts for 80 percent or more of its sales,» Lucas tells Food & Drink.
Answering a question from the audience on Thursday about Alibaba's development of artificial intelligence, Tsai noted the company is already using an AI chatbot that can handle 90 percent of customer enquiries and is spreading learning - machine technology to other areas such as logistics and product search.
«Elderly clients make up about 10 percent of our customer base,» said Sena's Deputy Chief Executive Kesara Tanyalakpark.
Only 15 percent of Customer Think's survey respondents actually used in - depth qualitative research to build their personas, which speaks volumes as to why so many were disappointed with the results.
According to McKinsey, 80 percent of customer interactions with banks are for buying a financial product, checking on a payment or paying a bill.
For Koryo Tours, U.S. and U.K. nationals each make up 20 percent of its customer base.
Statistics show that 92 percent of customer interactions in organizations take place over the phone.
Only about 1 percent of merchandise is returned — a very low rate for e-retailers — and about 20 percent of customers say they are likely to come back to buy additional products.
The company began to notice the results when the strategy was first executed; but the company's leaders were put into a precarious position, since 85 percent of their customers were coming from organic search.
A lot of businesses do not offer this service and according to statistics from a survey, a whopping 58 percent of customers at small businesses ask them to accept credit cards.
Think about that again: 85 percent of all customers reported that they were dissatisfied with the way they were handled on the phone.
A study conducted this year for UPS by Internet - research firm comScore showed 63 percent of customers research return policies before they buy.
At the moment, he estimates that only 5 percent of his customers order beverages through the app, but it's a number that's been picking up steam over the last few months; if the trend continues, and 5 percent grows to a more substantial slice of the pie, he says he'd push to renegotiate his terms with the company.
Meanwhile, Cramton also suspected that as many as 5 percent of customers were sneaking into shows without paying.
In fact, 66 percent of customers will take their business to a competitor if they experience poor customer service at a company.
In 2015, only 3 percent of customers had visited dollar stores for a meat or poultry purchase in the previous three months.
If you need any evidence of the importance of brand loyalty, Accenture found that the top 20 percent of customers contributes 150 percent of a company's profits.
«We could easily say, one percent of our customers had a bad experience, that's life, let's move on,» Abrams says.
Just 15 percent of customers will offer a brand a second chance after a poor experience, and that's important because the cost of lost customers is an estimated $ 1.6 trillion.
Applied to business, it means that 80 percent of your revenue comes from 20 percent of your customers.
Applied to sales, the Pareto Principle states that 80 percent of your income will be generated from only 20 percent of your customers.
Jetsmarter now moves up to 20,000 people per month, and 60 percent of its customers are new to private aviation.
According to some studies, more than sixty percent of customers have proactively, unaided, told someone else about that cookie in the last ninety days.
If 60 percent of your customers are very happy with the service they received, is that good?
Only 14 percent of customers leave a business because of issues with the products or services it offers, while 68 percent leave because they're unhappy with the way they were treated.
This year, for example, 38 percent of customers reported that they compare prices online and in person before buying, underscoring the need for e-retailers to be aware of competing in - store prices, and vice versa.
I am an evangelizer of the idea that the 80/20 ratio — 80 percent of sales often come from 20 percent of customers — applies to many things.
Entrepreneurs don't realize the same 80/20 principle — the adage that 20 percent of customers equal 80 percent of sales — applies to every dimension of business.
A new survey shows that 80 percent of companies think they're doing a great job, but only 8 percent of customers think so.
The 80/20 rule — the adage that 20 percent of customers equal 80 percent of sales — applies to every facet of life, personally and professionally.
It's said that about 20 percent of your customers produce 80 percent of your sales.
As it applies to sales and marketing, the 80/20 rule says that about 80 percent of your sales come from only about 20 percent of your customers.
And according to the company's breakdown, which shows that 53 percent of its customers are between the ages of 18 and 34, it's gaining traction among a key segment of the population: millennials.
That's because the majority of business owners really only depend on about 20 percent of their customers for sales, and an equivalent percentage of vendors to supply their businesses, Scriffignano adds.
from Sampling Effectiveness Advisors revealed that 73 percent of customers say they're more likely to try a new product after sampling it (tastings it, smelling it, and touching it).
A final implication of the Pareto principle for small businesses is that small business owners should be spending 80 percent of their time on the 20 percent of the customers that drive 80 percent of their results.
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