Sentences with phrase «perform following hotel»

My ability to recruit and develop housekeeping teams so that they perform following hotel standards resulted in significant reduction of complaints.

Not exact matches

To mark this milestone anniversary, Kempinski will offer daily opportunities for music students to perform in the lobbies of hotels, starting in Berlin, Munich, Vienna, Venice and St. Moritz, following at other participating Kempinski hotels around the world.

Besides, an opportunity to let loose was waiting at two separate events that followed: a party at the David Roberts Foundation in Camden, where Sarah Lucas performed by frying eggs and pinning them to the breasts of female volunteers; and Anal House Sit - Down, a record release party hosted by artists Eddie Peake, Prem Sahib, and George Henry Longly, sponsored by the Vinyl Factory at Hoi Polloi in the Ace Hotel, Shoreditch.

The following list outlines the core duties and responsibilities Hotel Stewards perform daily.

WORK EXPERIENCE May 2011 — Present Kimpton Hotels and Restaurants — Miami, FL In - Room Dining Server • Receive and take patron orders and process in a timely manner and deliver quickly to guest room • Perform set up and breakdown of a variety of stations such as deli, dessert, coffee and espresso • Get back trays following room delivery • Prepare and dish up meal garnishes to guests with room delivery • Open bottled drinks for guests.

• Avert a sticky situation involving a potential robbery at the hotel, by recognizing signs of intrusion and alerting the security personnel on time • Reorganize bookkeeping process, making it 50 % more efficient than before by incorporating a dynamic calculation module • Greet guests as they arrive and inquire into their reservation status • Verify reservations and assist guests in filling out registration forms • Attend telephone calls to take reservations and provide information of vacant rooms and rates • Check guests in and out of the hotel by following prescribed protocols and procedures • Ascertain that guests» luggage is delivered to their rooms and proper keys or key cards are issues • Process payments during check - ins and check - outs and tender change and receipts • Perform bookkeeping duties such as handling accounts receivable and payable

SUMMARY Provides customer service to guests of hotel by performing the following duties.

RESPONSIBILITIES: Answer phones in professional and courteous manner and direct calls to the appropriate associate Retrieve messages from voicemail and forward to appropriate department Open and sort incoming mail Sort and process outgoing mail using Pitney Bowes postage machine Greet visitors and welcomes visitors and notifies company employee about the arrival Maintains security by following visitor policy, monitoring guestbook and issuing visitor badges Maintains a safe and clean reception area Support guests and event management with catering, hotel and travel bookings Orders office supplies and maintain supply cabinet Update information in various spreadsheets Update slides on site monitor Provides general office support with a variety of clerical activities and related tasks REQUIRED EXPERIENCE: 2 - 4 years Receptionist experience preferred Excellent communication skills; written and verbal Attention to detail, accuracy and consistent quality Computer skills in Microsoft Office (Word, Excel, Power Point), SAP preferred Able to use established guidelines to perform job function Demonstrate ability to manage time, complete detailed task and handle multiple tasks simultaneously EDUCATION: Accredited High School Diploma / GED WORK HOURS: 1st Shift Full - Time

EMPLOYMENT Jan 2015 — Oct 2015 Hilton Suites — Hooksett, NH Hotel Night Auditor • Introduced and implemented an accounting system that works with available A / R and A / P data to manage automatic ledger balances • Attained Employee of the month Award following excellent service provision in the graveyard shift Tasks Performed • Balanced and audited for accuracy in accounts • Completed and transmitted daily management and accounting reports • Resolved accounting discrepancies • Performed guest service representative duties • Followed up with guests to ensure satisfaction • Balanced credit card and check transactions • Checked guests in and out of hotels

SUMMARY: Accommodates guests of the hotel by performing the following duties QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

• Greet guests and ensure that guest service officers are assigned to handle their queries • Look through reservations for the day, ensuring that they are properly followed up • Create and implement schedules for staff members, ensuring that they handle their work duties accordingly • Oversee the check - in and check - out procedures, ensuring that they are run in a smooth manner • Inform guests about the facilities and services offered by the hotel and encourage them to make use of them • Perform daily facility checks to ensure that all amenities are available, and that the premises are clean and maintained • Assist guest services managers in hiring and training team members to provide exceptional hospitality services • Resolve guests» complaints and issues, aiming to ensure that repeat business opportunities

• Cut - down room service time by 5 minutes on average by rescheduling the housekeeping duty allocation • Attracted additional business worth $ 1.2 M by demonstrating excellent guest service oriented work attitude • Assisted in setting - up breakfast and prep services as needed • Responded to guest queries regarding hotel services, facilities and tariff • Followed the hotel's cash and credit handling policies while charging guests for the services rendered • Performed front desk related functions including guest check - ins and checkouts • Carried out bookkeeping activities and balanced accounts • Greeted the guests upon arrival and offered assistance in a respectful and courteous manner • Coordinated and ensured timely service of conference rooms

PROFESSIONAL EXPERIENCE Banquet Manager — Hilton Bayfront Hotel 2011 — Present Perform conference room setup for scheduled events, following specific customer - centric event orders.