Bank Teller — ABC Bank of New Jersey, Atlantic City, NJ — 3/2012 — Present • Use computer software proficiency
to advise staff on accelerated processing techniques
to reduce customer wait times by 20 percent • Enforce a
high standard of customer service in the greeting and assisting of customers in the drive through and bank lobby • Verify signatures and balances when cashing checks and processing withdrawals and deposits • Calculate daily transaction amount and balance the cash drawer at the start and end of every shift, with an unwavering record of no shortages or overages
throughout employment • Answer customer inquiries concerning balances, account details, and financial services, and refer questions
to head management when necessary • Open and close customer accounts, resolve customer complaints, and
perform account lookups on a daily basis