«(ii) it involves
the performance of administrative services in connection with plans providing life insurance, pension, or accident and health benefits.».
Not exact matches
«Posting and transfers are routine
administrative tools to ensure the best
performance of police officers toward optimum
service delivery for the benefit
of the public,» the statement read.
New Labour were also hampered with the theory
of the «Third Way» mantra, meaning that even intellectuals like David Milliband were reduced to abandoning big ideas which could have a real impact, and instead being forced to concentrate on
administrative details - hence the awful targets system he dreamed up to improve the
performance of public
services like education, policing and health.
For the purpose
of increasing student learning growth by improving the quality
of instructional,
administrative, and supervisory
services in the public schools
of the state, the district school superintendent shall establish procedures for evaluating the
performance of duties and responsibilities
of all instructional,
administrative, and supervisory personnel employed by the school district.
The Chairman shall be responsible on behalf
of the Commission for the
administrative operations
of the Commission, and shall appoint, in accordance with the civil
service laws, such officers, agents, attorneys, and employees as it deems necessary to assist it in the
performance of its functions and to fix their compensation in accordance with the Classification Act
of 1949, as amended.
At first instance, the challenge was dismissed by the regional
administrative tribunal on the basis that «the supply
of cleaning
services at stations, installations, offices and workshops was ancillary to the
performance of activities covered by special sectors, in that those
services related to elements forming an essential part
of the rail transport network» (C - 152 / 17, para 16, emphasis added).
Board to evaluation appellate and district court judges on integrity, legal knowledge, communication skills, judicial temperament,
administrative performance, whether the judge «participates in a proportionate share
of the court's workload», and
service to the legal profession and the public by participating in
service - oriented efforts.
A compensation plan that is well - conceived and skillfully implemented should: (1) enhance the ability
of the lawyers to provide a high quality
of legal work; (2) reward extraordinary
performance in terms
of business developers, over-achievers (production and collection) rising «young stars» and lawyer managers (legal and
administrative); (3) promote an atmosphere conducive to client
service; (4) attract and retain qualified lawyers; (5) encourage efficiency through division
of skills and utilization
of the expertise within the firm; and (6) improve the economics
of the practice.
Accordingly, in certain instances these affiliates or third parties will be provided with personal information to the extent that it is necessary in the
performance of those specific reinsurance, underwriting, marketing, consulting,
administrative, rehabilitative, claims, investigation or related
services.
Provided
administrative leadership, supervised daily operations
of client care issues and concerns, ensured quality
of service, prepared work schedules, supervised and evaluated staff
performances.
• Concurrently delivered comprehensive
administrative, operational, and medical
services • Enhanced patient relations, providing vital communication and information • Accelerated quality and
performance of health treatments, prevention, and maintenance • Reduced critical wait times by efficiently triaging patients • Developed and initiated cost - effective, time - saving procedures • Trained and developed staff to elevate delivery
of quality healthcare
services
With thirty (30 +) years
of experience as a Legal and Executive Assistant, Bookkeeper, Office Manager and Computer Support Specialist in small, medium and large legal and corporate offices, I maintain the highest
performance standards within a diverse range
of legal, management, customer
service and
administrative functions, which is clearly illustrated by my past successes.
Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases
of strategic planning with other members
of management team, including product inventory control, marketing and sales strategies, product and
service offerings, client
service, event coordination, and area competition Provide continuous assessment
of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments
of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision
of 40 staff, and the promotion
of a
performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and
service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution
of all
administrative, HR, and financial aspects
of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging
of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking
performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of products,
services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency
Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee
performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing
of information technology equipment and software Assist students and families with financial aid application process Provide additional
administrative support including data entry, phones, and customer
service Utilize proficiencies in English and Spanish to effectively serve clients
of varied backgrounds Perform all duties in a positive, professional, and courteous manner
Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer
service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer
service best practices • Tracked and communicated
performance metrics for customer
service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge
of products and
services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office
of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided
administrative support as needed
Media Production Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, coordinating news and series production operations and communicating critical and sensitive information with various anchors, producers, reporters, editors, and other relevant parties Oversee the execution
of all
administrative duties, including personnel coordination, story / VO / intro drafting, live shot review, information analytics / research, and various production planning and logistical concerns Collaborate in all phases
of strategic planning with other members
of production crew, including topic and information utilization, dissemination strategies, viewer projections, and other relevant metrics Act as a liaison between personnel, vendors, department / unit heads, and other management partners to facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge
of the all
services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments
of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team Facilitate the organization
of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion
of a
performance - based work environment that leverages individual talents for production benefit Provide continuous assessment
of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision
of critical and timely problem resolution tasks
Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee
performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional
administrative support including data entry, phones, and customer
service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients
of varied backgrounds Perform all duties in a positive, professional, and courteous manner
Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases
of strategic planning with other members
of management team, including program mission, marketing and public relations, vendor and volunteer management, member
services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment
of key considerations, potential issues, and the utilization
of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments
of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion
of a
performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution
of all related
administrative and financial aspects
of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance
of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation
of organizational marketing and operations strategies while tracking
performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge
of related products,
services, techniques and relevant tools
Financial
Services Specialist — Duties & Responsibilities Recruit, train, and direct customer service, sales, and administrative personnel ensuring profitable operations Study internal literature to become an expert on products and services Develop and manage varied financial portfolios for more than fifty clients Generate record sales of financial products through cold calling, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Build and strengthen relationships with small business clients through effective client service Encourage high customer retention by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee business underwriting process including risk analysis, pricing, and classifications Support human resources department through benefit administration and performance evaluations Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and client database Responsible for financial software operation and updates including Bill Pay and Payroll processing Implement training and development programs to reinforce branding and develop team skillsets Create an atmosphere of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and po
Services Specialist — Duties & Responsibilities Recruit, train, and direct customer
service, sales, and
administrative personnel ensuring profitable operations Study internal literature to become an expert on products and
services Develop and manage varied financial portfolios for more than fifty clients Generate record sales of financial products through cold calling, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Build and strengthen relationships with small business clients through effective client service Encourage high customer retention by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee business underwriting process including risk analysis, pricing, and classifications Support human resources department through benefit administration and performance evaluations Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and client database Responsible for financial software operation and updates including Bill Pay and Payroll processing Implement training and development programs to reinforce branding and develop team skillsets Create an atmosphere of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and po
services Develop and manage varied financial portfolios for more than fifty clients Generate record sales
of financial products through cold calling, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Build and strengthen relationships with small business clients through effective client
service Encourage high customer retention by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee business underwriting process including risk analysis, pricing, and classifications Support human resources department through benefit administration and
performance evaluations Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and client database Responsible for financial software operation and updates including Bill Pay and Payroll processing Implement training and development programs to reinforce branding and develop team skillsets Create an atmosphere
of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and positivity
Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases
of strategic planning with other members
of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client
services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment
of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments
of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion
of a
performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution
of all
administrative and financial aspects
of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word -
of - mouth marketing and the attainment
of talent engagements Create and implement client marketing and operational strategies while tracking
performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of related products,
services, techniques and relevant tools
The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality
service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects
of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases
of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple
administrative staff members, conducted
performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects
of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association
of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases
of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference
of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing
of attorney authorizations, the preparation
of legal assistance letters, and liens on cause
of action • Served as second point
of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive
administrative support for Executive Director, Committee Chairs, and the State Superintendent
of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation
Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and
administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment
of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments
of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion
of a
performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support
of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau
of Tobacco Firearms and Explosives (BATFE) compliance, including submission
of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging
of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution
of all related functions, including the execution
of audits and briefings Maintain a strong working knowledge
of products,
services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow
Business Manager — Duties & Responsibilities Recruit, train, and direct customer
service, sales, and
administrative personnel ensuring profitable operations Study internal literature to become an expert on products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Build and strengthen relationships with key clients, industry figures, and community leaders Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Negotiate contracts and agreements with vendors, distributors, and partners Support human resources department through benefit administration and
performance evaluations Set and strictly adhere to company budgets and project timelines Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and client database Implement training and development programs to reinforce branding and develop team skillsets Design and execute employee recognition program to boost morale and individual efficacy Create an atmosphere
of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and positivity Consistently promoted and awarded for excellence in management, sales, and customer
service
Computer Operations Technician — Duties & Responsibilities Direct information technology department ensuring effective and efficient operations Recruit, train, and supervise computer technicians and
administrative personnel Responsible for department budgets, project timelines, and team workflow Assist in the design, launch, and management
of multiple data centers Proficient in the operation, repair, and maintenance
of complex computer hardware and software Develop significant experience with financial applications and business platforms Oversee system security and
performance enhancements to exceed industry standards Utilize cost cutting measures in the backup
of valuable company data Perform staff evaluations to set professional goals and recognize exceptional
service Serve as a liaison between the information technology team and senior leadership Present reports regarding information technology best practices and proposed system upgrades Develop a rapport with company personnel and deliver exceptional
service Study industry literature to become an expert on emerging technologies Maintain comprehensive records detailing
service calls, system updates, and other pertinent data Represent company brand with positivity, professionalism, and dedication
Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and
administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases
of strategic planning with other members
of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment
of critical business processes, while furnishing oversight and guidance regarding efficiency and
performance optimization considerations Perform needs - based and situational assessments
of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion
of a
performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective
administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution
of all financial aspects
of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging
of available resources Create and implement
performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge
of products,
services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency