Sentences with phrase «performed in a positive manner»

The SUV comes with MRF tyres which have satisfactory levels of grip if you don't intend to push the vehicle very hard and the brakes also perform in a positive manner, making the vehicle shed speeds without any sort of unnecessary drama.

Training should be performed in a positive manner with a quick pace to keep the dog's attention and focus.

Not exact matches

Instead, articulate your expectations in a positive, effective manner so that your employees clearly understand how to perform well on the job.

Make sure to always perform the negative, eccentric part of the lift in a very slow and controlled manner, and allow for an equally slow and smooth transition to the positive, or concentric portion, but then lift the weight up explosively to recruit as many muscle fibers as possible.

Use full range of motion and perform both the positive and negative portion of the movement in a slow, controlled manner, and don't forget to squeeze the calves as hard as possible.

The Clinic Receptionist is responsible for providing positive first and last impressions by answering phones / messages in a prompt, professional manner, greeting clients quickly and professionally, performing clerical and financial transactions and providing accurate information to clients.

Performed multiple tasks and worked efficiently under pressure all in an empathetic and positive manner

This position will provide services to patients and providers, room patients, identify and document chief complaint, allergies and medications, measure and record vital signs, weight and measurement, summarize assessment data, document and share with the provider, provide immunizations, assist with prescription refills, perform preventative health screenings and nursing treatments, assist with patient examinations, perform detailed documentation, patient and family education, obtain consents for procedures, exhibit cooperation and positive attitude toward co-workers, providers, patients and visitors, adhere to the KHC Standards of Behavior at all times with internal and external customers, promotes good public relations for the Clinic and Hospital, assure patients are seen in an orderly and fair manner and explain delays and waiting times, ensure that acutely ill or injured patients are triaged and seen first, completes required competencies annually, all other duties as assigned.

• Operated printing and copying machineries and performed maintenance on them • Replaced printer cartridges and toners in a time - efficient manner to ensure consistent service • Assisted in performing printing and copying jobs in a bid to handle incoming customer traffic • Cleaned and maintained the copy center to exhibit a positive image of the facility • Scan hardcopy materials and ensure that all backups are properly maintained

• Able to perform other clerical duties as needed • Positive attitude and excellent interpersonal skills • Demonstrated ability to maintain good manners and efficiency in routine professional relationships

positive attitude with good communication skills and with minimal supervision can perform a task with priority and in a timely manner.

Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Interacted with customers and retail buyers to follow - up on shipping statuses and expedited orders.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Managed cash stock and inventory balances accurately.Stocked and rotated inventory regularly.

Maintained up - to - date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers in finding out - of - stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.

Professional Duties & Responsibilities Licensed practical nurse with experience in varied medical specialties Training in geriatric, surgical, psychiatric, pediatric, and obstetric nursing Carried out physician orders in accordance with treatment plan Monitored, recorded, and reported patient condition to physicians and senior nursing staff Administered medications and dietary supplements, inserted tube feeds, and monitored vitals Performed wound care in stage 1 and 2 ulcers and assisted team with more serious stages Assisted with oxygen setup and tracheostomy care Oversaw blood glucose testing and reported abnormal values to medical team Maintained up to date knowledge of medical and surgical standards of care Demonstrated the clinical knowledge and judgment necessary for high quality patient care Provided administrative support to physicians, residents, and nursing staff as needed Managed medical supplies and equipment ensuring adequate and functioning materials Performed all duties in a positive, professional, and timely manner

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment strategies Recommended funds, allocation percentages, and risk management products Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and efficient manner

Professional Experience Belmont Correctional Institution (St. Clairsville, OH) 1995 — 2008 Correctional Officer • Oversaw daily security operations for correctional facility • Responsible for staff, visitor, and prisoner safety • Managed facility access, security sweeps, and electronic monitoring • Handled prisoner escorts, searches, and work details • Directed mail and visitor screening procedures • Provided guidance to junior officers and support staff • Performed all duties in a professional and positive manner

Professional Duties & Responsibilities Served as human resource manager for eight locations throughout the Detroit area Led team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and human resource operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner

Delta Airlines (Atlanta, GA) 11/1991 — 09/2006 In - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviIn - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client service

West Communication, Inc. 12/2001 — 6/2003 Customer Service Representative • Represented company in a positive, professional manner consistent with company image • Provided excellent customer service ensuring client satisfaction and repeat business • Processed client purchases and billing information in a timely and accurate manner • Performed administrative functions including phones and filing

Professional Duties & Responsibilities Trained and directed law firm records management team ensuring effective operations Responsible for organization and accuracy of confidential law firm information Assigned tasks and monitored team workflow, attendance, and work quality Utilized industry software including LegalKey and Attorney Desktop Created and implemented department and firm initiatives and policies Fostered an atmosphere of respect and dedication to firm goals Assisted secretaries, paralegals, and attorneys with document reviews and data entry Led special projects for multiple attorneys in a variety of legal subject areas Consistently promoted and awarded for excellence in management and work quality Department employee of the month, Diamond Award Winner, and CODA Award Winner Developed strong computer skills through in - house professional development training Built strong relationships with coworkers, supervisors, and industry figures Performed all duties in a positive, professional, and timely manner

Century 21 (Bronx, NY) 1997 — 2000 Real Estate Agent • Marketed commercial and residential properties ensuring timely and profitable sales • Prepared contracts, purchase agreements, closing statements, deeds, and leases • Interviewed clients and determined housing needs, budget, and desired amenities • Coordinated property showings with sellers and potential buyers • Performed all duties in a positive, professional, and effective manner

Director of Human Resources / HR Consultant — Professional Duties & Responsibilities Oversee the planning, direction, and management of all HR - related activities including staff recruiting, candidate tracking, personnel screening and testing, and hiring processes in accordance with Affirmative Action and Equal Opportunity Employment regulations Support senior management to develop and maintain personnel policy and ensure compliance with all standards, authoring and implementing new policies and procedures as needed along with creating HR procedure manual Serve as lead analyst for compensation reviews, performance and pay - scale benchmarking, market studies, and salary structure decisions, also creating organizational / staff planning charts for all departments and all positions Create and deliver firm - wide staff new - hire orientation, training and development programs, and performance evaluations utilizing a competency - based appraisal system which leads to focused training and development programs based on common and individual areas of performance deficiency Manage all aspects of workers compensation and unemployment claims on behalf of employer, attending hearings and participating actively in all related meetings Hold responsibility for all benefit negotiations, administration, and plan reviews, promoting compliance with and effective execution of IRS / DOL regulations, ERISA, HIPPA, and all audit - related processes Implement and sustain safety programs while performing regular safety - policy trend analyses to identify critical issues, developing corrective action plans to ensure compliance with applicable safety, health, and environmental regulations including OSHA and other applicable laws Consult with management regarding employee - and labor - related issues to resolve conflicts in a professional manner, conducting grievance hearings and negotiation agreements with worker representatives within the provisions of any applicable contract Provide relevant guidance and administration to the development of human resources site on firm intranet, housing online - employment forms, manager resources, job postings, and HR - related forms and documents Develop valuable staff relationships to improve workplace morale as well as maintain positive business relationships with all related brokers and vendors

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Professional Duties & Responsibilities Served as technical consultant and engineer for varied technology companies Responsible for major client accounts including Emerson Motors Therm - O - Disc Designed, developed, and launched multiple programs for a variety of applications Created backend logic for E-Warranty System and integrated with Oracle E-Business Suite Database using PL / SQL procedures Wrote scheduled interfaces for data extraction and loading into Oracle E-Business Suite Developed Oracle Reports using Oracle Developer Suite 10g, XML Publisher, and OBIEE Significant experience in design, development, and testing of E-Business Suite Oracle Apps 11i, D2K Forms, Reports 6i, XML Publisher Reports, Discoverer Reports, Conversion & Interfaces, Oracle apps modules inventory, Order Management, BOM, WIP, AR, AP, GL, and Install Base Completed multiple academic projects utilizing Java Swings for Object Oriented Programming, VB6, Oracle Database, Oracle 9i, Developer 2000, and Autocad Performed all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Recognized team leader who consistently improves company efficiency and efficacy Managed, trained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professional growth

Professional Experience CarMax Auto Superstore (City, ST) 2006 — 2009 Insert Position • Oversaw customer service ensuring client satisfaction and a positive shopping experience • Responsible for multimillion dollar automotive inventory • Maintained detailed records of all cars, parts, and supplies • Assessed incoming cars for aesthetic and mechanical imperfections • Recommended repairs and improvements to deliver products of the highest quality • Transported vehicles to various dealerships for customer viewings • Assisted team with additional administrative support as needed • Performed all duties in a positive, professional, and efficient manner

Professional Duties & Responsibilities Managed all daily operations of military dining facility serving over 180,000 meals annually Responsible for equipment and facility valued at more than $ 2 million Oversaw food inventory and orders of approximately $ 720,000 annually Designed and implemented daily menu, 1,500 line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and service staff Maintained 98 % customer satisfaction rate for both food service and meal quality Collected customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of schedule

Graduate Practical Nurse — Duties & Responsibilities Accumulate 678 clinical hours in medical / surgical, cardio vascular, neurology, obstetrics, gynecology, pediatrics, pediatric oncology, and outpatient care at the Veteran's Administration Obtain and maintain federal clearance to work with VA staff and patients Assist more than 200 RN's, Charge RN's, CNA's, and physicians Perform intake, preoperative clearance, history and physical, EKGs, lab tests, discharge, and follow - up Assess, diagnose, and treat sprains, strains, lacerations, and other physical injuries Responsible for IV line insertion, blood product administration, and medication Determine severity of patient condition and promptly refer to specialists when appropriate Develop and administer disease management plan ensuring high quality, comprehensive care Provide acute episodic and chronic care to adult and pediatric populations Facilitate case management, consultation, and interdisciplinary patient care Educate patients in healthy diets, exercise, smoking cessation, and overall positive lifestyles Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure, emergency care situations Perform administrative functions including phones, data entry, and other tasks as needed Perform all duties in a positive, professional, and courteous manner

Spectrum Services (Pensacola, FL) 1/1997 — 12/1998 Office / Administrative Support • Provided office support including reception duties, data entry, and other duties as needed • Answered customer phone and email inquiries in a timely manner • Performed all duties in a positive, respectful, and professional manner

Professional Duties & Responsibilities Managed all aspects of the admissions and financial aid departments for multiple campuses Increased student enrollment by 40 % through effective recruitment and marketing strategies Represented the school at admissions fairs, local high schools, and other recruitment events Conducted perspective student interviews and incoming class orientations Assisted graduating students with job counseling and placement services Responsible for the administration of federal and state loans and grants Reviewed prospective student applications for admissions and determined student status Provided students with guidance and support during the admissions process Directed admissions counselors and support staff ensuring effective operations Administered the collection process as well as tuition refunds Maintained student information database including transcripts and financial records Supervised the school instructional staff and curriculum development process Performed all duties in a positive, professional, and courteous manner

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Professional Duties & Responsibilities Managed all daily operations in each zone of Ford's Trim and Chassis Departments Oversaw manufacturing processes, 120 employee team, and final product quality Served on company Continuous Progress Improvement teams developing best practices Observed product manufacturing process and recommended improvement strategies Reduced personnel overtime, manpower, and production scrap while increasing efficiency Identified design flaws, offered remedial measures, and implemented changes Received numerous awards for process and product improvement recommendations Ensured product and manufacturing process compliance with all applicable laws Chosen to lead the launch of multiple products from Ford's Kentucky and Kansas plants Directed and improved the 2009 F - 150 Product Development Launch Team Met all production and launch timelines while remaining compliant with ISO - 9001 standards Responsible for the enforcement of all safety protocols and procedures Handled union contract negotiations and grievance discourses Leader of and participant in Ford's Diversity Committee Participated in company workshops focused on environmental preservation techniques Performed environmental safety examinations including air and chemical emission testing Maintained machinery ensuring effective and safe operation Completed all assignments in a professional and positive manner

Professional Duties & Responsibilities Developed proficiencies with medical technology, supplies, and pharmaceuticals over 14 years of nursing Knowledgeable regarding the challenges facing medical professionals across a wide range of disciplines Supported general surgeons as well as surgeons specializing in neurosurgery, transplants, pediatrics, etc.. Built and strengthened long term relationships with physicians, hospital leaders, and community figures Led nursing teams in 13 intensive / critical care units ensuring effective and efficient patient care Monitored, recorded, and reported patient condition to physicians Provided critical care surgical support, wound care, and administered medications Dealt with AMI, septic shock, DKA, and CHF Educated patients and families in healthy diets and exercise Assisted in admission, transfer, discharge, and documentation of patients Managed medical supplies, equipment, and medications ensuring adequate and functioning materials Proven ability to adapt medical knowledge and people skills in fast paced, ever changing environments Performed all duties in a positive, professional, and timely manner

Licensed Practical Nurse — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Experienced in orthopedics, rehabilitation, transitional care, cardiology, med surgical, oncology, pediatrics, urology, pulmonary, geriatrics, and neurology Perform preoperative clearance, history and physical, EKGs, lab tests, discharge, and follow - up Assess, diagnose, and treat sprains, strains, lacerations, and other physical injuries Responsible for IV line insertion, blood product administration, medication, feeding tubes, and PICC line draws Determine severity of patient condition and promptly refer to specialists when appropriate Develop and administer disease management plan ensuring high quality, comprehensive care Provide acute episodic and chronic care to adult and geriatric populations with complex medical conditions Facilitate case management, consultation, and interdisciplinary patient care Educate patients in healthy diets, exercise, smoking cessation, and overall positive lifestyles Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure, emergency care situations Perform all duties in a positive, professional, and courteous manner

Financial Analyst — Duties & Responsibilities Oversee corporate finances and accounting procedures ensuring timely, effective, and efficient operations Utilize extensive management training to effectively lead daily business operations Analyze financial reports, market trends, and other pertinent data Manage varied corporate portfolios, checking accounts, and credit card accounts Set and strictly adhere to departmental forecasts, budgets, and timelines Responsible for accounts receivable, accounts payable, and general ledger Offer sales, customer service, and project management best practices to junior staff Craft effective financial plans for clients based upon their interests and goals Build professional relationships with clients, coworkers, and business partners Draw upon extensive mathematics and engineering background in financial planning Oversee customer account maintenance and provide exceptional customer service Perform all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring efficient, effective, and safe operations Responsible for team training, supervision, and performance reviews Extensively trained to serve as a level 3 technician and first responder Performed routine, preventative, and emergency maintenance on manufacturing machinery Managed company shipping and receiving processes and support staff Oversaw production and service quality controls guaranteeing company excellence Enforced compliance with all legal and corporate safety policies and procedures Built strong relationships with clients, partners, and industry leaders Delivered exceptional customer service resulting in client satisfaction and repeat business Resolved customer service inquiries in a timely, positive, and professional manner Consistently recognized for excellence in management and technical support services Served as a biomedical technician for a plasma donation company Responsible for proper operation of complex machinery and management of patient data Exceeded client donation quotas and customer service standards of excellence

Professional Duties & Responsibilities Successfully managed multiple businesses ensuring professional and profitable operations Utilized management abilities to cut operating costs while increasing revenue Hired, trained, directed, and reviewed sales, administrative, and customer service personnel Designed and implemented employee review and recognition programs Oversaw company human resources, accounting, and supply departments Responsible for benefit administration, payroll, budgets, volume, ordering, and merchandising Negotiated and finalized vendor contracts guaranteeing quality product at low prices Generated record breaking sales through successful marketing, networking, and other tactics Consistently recognized for excellence in team leadership, sales, and marketing Built long - term relationships with business partners, clients, and community leaders Provided exceptional customer service resulting in repeat business and referrals Fostered an atmosphere of respect and dedication to company goals Performed all duties in a positive, courteous, and timely manner

Professional Duties & Responsibilities Served as office manager ensuring effective, efficient, and profitable operations Recruited, trained, and supervised administrative personnel and salon talent Responsible for accounting, billing, payroll, and inventory management Directed marketing and advertising resulting in significant sales and brand awareness Negotiated contracts with vendors, partners, and clients Oversaw compliance with all applicable health and safety regulations Designed and implemented employee development program to increase team skill sets Utilized employee recognition program to boost morale and dedication to company goals Provided excellent customer service ensuring client satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner

Accountant — Duties & Responsibilities Trained in corporate finance and accounting with a proven record of academic excellence Maintain proficiencies in industry accounting software including QuickBooks Online Pro and PTS Skilled in financial management and customer service best practices Oversee company payroll, P&L statements, credit cards, savings accounts and general ledger Provide exceptional customer service resulting in client loyalty and referrals Build and strengthen professional relationships with clients, vendors, and corporate partners Responsible for corporate cash flow, inventory, and other assets Create spreadsheets tracking sales, customer service, accounting, and other activities and data Author and present reports regarding corporate financial health, customer service operations, and sales Train junior team members ensuring they understand the brand and adhere to corporate protocols Perform all duties in a professional, positive, and timely manner

The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner

Teleperformance USA (Columbus, OH) 2004 Technical Support Analyst • Managed technical support calls ensuring client satisfaction and total issue resolution • Diagnosed and remedied hardware, software, printer, and networking technical problems • Utilized remote tools and product information databases • Performed all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Professional disc jockey well versed in classic rock, light rock, and easy listening Worked as host of weekday and weekend morning, midday, and afternoon programs Served radio stations as assistant program director, promotions director, and part time sales Interviewed all major musical acts to pass through the New Haven market in the past 24 years Generated significant revenue through effective sales and marketing strategies Designed and implemented varied promotional events resulting in increased listener - base Built strong, long - term relationships with industry figures and community leaders Elevated station reputation through charity benefits and partnerships Raised more than $ 150,000 through the annual Mike Lapitino Golf Tournament Offered professional support and guidance to junior hosts and support staff Performed all duties in a professional and positive manner

Professional Duties & Responsibilities Provided administrative support to senior leadership ensuring efficient and effective operations Hired, trained, and managed junior administrative support team members and student interns Served as liaison between office and other departments, special guests, and the general public Interacted with University President, Fortune 500 CEO's, donors, alumni, and community leaders Coordinated official University internal and external communications Created and implemented educational seminars, materials, and related activities Planned and orchestrated domestic and international travel and lodging arrangements Oversaw accounting, development, and other financial activities Responsible for scheduling meetings, conference calls, events, and collegiate programming Handled office support functions including phones, data entry, and office supply inventory Performed all duties in a professional, courteous, and positive manner

Professional Duties & Responsibilities Assisted in sales and marketing efforts for a number of companies across varied industries and cultures Marketed company and partner products through print and telephone mediums Successfully planned and executed diverse special events including plays, receptions, and fundraisers Utilized extensive literary background to edit newspaper copy, advertising materials, and related writings Served as the literary assistant and assistant editor to a prominent Israeli author Experienced in artistic and cinematographic material design, creation, and display Developed English and French fluencies and an appreciation for varied cultures Oversaw and maintained client information database ensuring accurate recordkeeping Served as company receptionist performing all duties in a positive and respectful manner Provided exceptional customer service resulting in client satisfaction and repeat business Consistently recognized for excellence in sales, marketing, and team leadership

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new staff members in daily operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided excellent customer service ensuring client satisfaction and repeat business Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner

H & H Ranch (City, ST) 03/2008 — 07/2009 Sales Assistant • Assisted sales and marketing departments generating strong sales and brand awareness throughout the community • Organized and maintained detailed client records in an accurate and accessible manner • Provided exceptional customer service resulting in client satisfaction, repeat business, and referrals • Performed in person, telephone, and email reception duties with a positive and professional attitude

Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client satisfaction and repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner

Accounting Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various accounting principles, regulations, tax codes and related applications, continuously applying shifts in the accounting landscape to current responsibilities and client situations Manage important and sensitive financial documents, receipts and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Execute various functions and tasks including risk management, discrepancy analyses and resolution, compliance and controls, transaction accounting and other critical functions Perform analysis, research and evaluation of current accounting policies and procedures, providing thorough presentation on the potential positive and negative impacts of any modifications to present strategies Facilitate the efficiency and implementation of all accounting operations from concept to execution, partnering with clients to understand, assess and resolve current financial - and accounting - related issues Utilize technological resources, including software and accounting applications, to execute all aspects of both corporate and personal accounting as well as prepare, audit and file important and sensitive tax documents with appropriate authorities Employ in - depth knowledge of the Internal Revenue Code, IRS, SOX, audit executions, strategy development, financial statement development and maintenance, tax filings and other critical functions Work closely with clients to develop specific plans - of - action to address future taxation and accounting issues, collaborating with other professional advisors as needed Understand and apply accounting and financial reporting standards (GAAP), rules and regulations, and FASB statements Address and resolve client queries and issues in an expedited manner while delivering personalized and professional service Ensure adherence to professional codes of conduct, applicable rules and regulations, laws and other relevant benchmarks

Adult Nurse Practitioner — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Currently completing clinical and academic work toward a master of science in nursing Utilize strong background in biology, chemistry and mathematics Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure situations Direct therapeutic, educational, and recreational activities for eight developmentally disabled adults Responsible for patient health, safety, and attainment of therapy goals Train and supervise medical lab personnel ensuring efficient and professional operations Offer guidance and support to junior lab technicians and medical technologists Perform a wide variety of daily testing utilizing machines such as AXSYM — Hitachi RA 1000 CX 7 Responsible for preventative maintenance on machines by running calibrations and controls Successfully complete monthly state proficiency tests for therapeutic drug, blood, and urine chemistries Prioritize stat specimens for immediate reporting Maintain direct contact with clients to resolve problems regarding appropriate tests and specimens Oversee confidential patient information, customer service, phones, and other administrative functions as needed Perform all duties in a positive, professional, and courteous manner