In particular, the retired teacher directed tutors to establish relationships with key
personnel at their individual schools — to make initial contact with principals, and then with classroom teachers.
Not exact matches
While counselors might have to spend a lot of time focusing on
individual education plans, testing, and other educational issues,
school personnel should also be available to talk with children about emotional issues that affect their performance and demeanor
at school.
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and
personnel issues Required Qualifications: * High
School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each
individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills
at both an
individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
Forward Motion, Inc. (Goshen, KY) 06/2001 — Date Equine Assisted Psychotherapy / Founder / Director • Founder and director of a nonprofit focused on providing therapy to PTSD (Post Traumatic Stress Disorder) patients • Provide equine psychotherapy sessions to
individuals, families, groups,
schools, and corporate clients • Administer psychotherapy and support to a large population with child trauma and family attachment issues • Recruit, hire, and manage a staff of occupational therapists, equine specialists, and administrative
personnel • Design and implement marketing strategies, community awareness programs, and special events • Responsible for P&L, budgeting, marketing, and developing a referral network • Develop collaborative and referral partnerships with Wounded Warriors, Gilda's Club, House of Ruth, Many Hurst, Boys Haven, Home of the Innocence, and Sun Rise Boys Youth Ranch • Serve as a Practicum Supervisor for University of Louisville graduate program in Equine Assisted Psychotherapy • Special Topics Instructor
at University of Louisville Kent
School of Social Work (Summer 2011)
Professional Duties & Responsibilities Directed daily operations of multiple mental, emotional, and medical care facilities for
at risk youth Recruited, trained, and supervised administrative, counseling, and development
personnel Oversaw strategic planning, development of company goals, and implementation of action plan Designed and implemented staff development and recognition programs Built and strengthened relationships with industry figures, community leaders, and board members Managed marketing and fundraising activities enhancing community awareness and income Led
individual and group therapy sessions resulting in significant personal development of participants Developed customized treatment plans for each patient ensuring the highest standard of care Responsible for patient charts, medication administration, overall health, and personal safety Established and executed daily living routine for residential therapy patients Provided transportation to
school, medical appointments, and other activities as needed Built a therapeutic environment which fostered maximum growth and development of youth
Essential to this system are specialized instructional support
personnel who collaborate with other educators, families, and community providers to identify needs and provide appropriate services
at the
individual, classroom,
school, and district - wide levels.