Not surprisingly, as the numbers illustrate, the tide turned for many
pet store operators between 2007 and 2008, when recessionary forces gripped the economy.
Finally,
pet store operators must understand that their ability to offer a high level of customer service is key for webrooming and, at the same time, their most formidable weapon against showrooming.
Not surprisingly, for many
pet store operators it mostly means building a product mix that does not overlap with what can be found on the shelves of Petco or PetSmart, a local grocery store or Walmart.
In fact, even as the national big - box pet stores and certain regional chains across the country expanded significantly from 2007 through 2012, the total number of
pet store operators actually declined by eight percent over those five years, according to a December 2012 industry report from IBISWorld, a Santa Monica, Calif. - based market research firm.
The point is that as mundane and commonplace as walking the dog might seem,
pet store operators have plenty of selling opportunities if they use their imagination.
With things in such flux, now may be the perfect time for
pet store operators within malls to ask for a renegotiation of a current lease.
There are also important, special chapters for trainers, breeders,
pet store operators and shelter personnel to help clients with housetraining.
(a)
A pet store operator shall not sell a live dog, cat, or rabbit in a pet store unless the dog, cat, or rabbit was obtained from a public animal control agency or shelter, society for the prevention of cruelty to animals shelter, humane society shelter, or rescue group that is in a cooperative agreement with at least one private or public shelter pursuant to Section 31108, 31752, or 31753 of the Food and Agricultural Code.
So where does that leave the independent
pet store operator?
Not exact matches
While it is obvious that the natural products trend is still having a big impact on the
pet industry — and on
pet specialty
stores, in particular —
Pet Business recently conducted a survey of
pet store owners and
operators to see just how pervasive the the natural movement has become, as well as to reveal some of the challenges and opportunities facing
pet stores in this area.
A growing number of single -
store operators and chains alike are seeing the value of delivering a unique shopping experience that keeps consumers in the aisles longer — whether it's by offering reliable
pet care advice, complementary services, fun events, product sampling centers or even
pet - centric cafés.
Yet, while the growing availability of contract manufacturers and smaller order minimums have made private labeling a legitimate possibility for more retailers than ever, building a successful program requires a lot of time and effort that many small
pet store owner /
operators will ultimately find prohibitive.
With that type of upbringing, it is no wonder that Hunte would grow up to become a
pet store owner — and more specifically, an
operator in the business of selling puppies.
Regardless of which forecast retailers choose to focus on as the holiday season shifts into high gear, the success of a
pet store is ultimately in the hands of the
operator.
Given reports like these, there is much reason for
pet store owners and
operators to be optimistic that holiday shoppers will ultimately prove unfettered by fallout from Election Day.
Because of the growth in online sales of animals, particularly dogs, many
operators of inhumane commercial breeding facilities, or puppy mills, transport dogs to
pet stores and to new parents via airplanes.
Dog and cat owners say the best way to crack down on illegal puppy mill
operators is not to ban the sale of dogs and cats at local
pet stores, but rather to enact and enforce tougher breeder standards (67 % vs. 33 %).
Evidence obtained by the San Diego Animal Defense Team showing where Salinas obtained puppies with which he lined his shelves, as well as the animal abuse conviction of
pet shop owner, Johnson Le, is indicative that animal safety, health and welfare occupy the same place on
pet store owners» list of priorities as that of animal mill
operators.
The rescuers call many breeders heartless
operators of inhumane «puppy mills» and work to ban the sale of their dogs in brick - and - mortar
pet stores.
Once notorious puppy mill
operator who was shut down in 2011 found selling puppy through
pet store in 2017, possibly violating prior agreement.
Operators of clean commercial kennels, licensed by the US Department of Agriculture or by state law, will strongly disagree, for the very mention of «puppy mill» damages their business and that of the
pet stores they deal with.
Petco, a leading
pet specialty retailer, recently announced it's expansion of additional in -
store veterinary hospitals with a second veterinary
operator.
Petland is a privately owned
operator and franchisor of
pet stores based in Chillicothe, Ohio.
Prager has also openly opposed the USDA's own regulations on retail
pet stores and even state regulation that prevent puppy mill
operators from performing their own C - sections or de-barking their dogs.
So, it makes sense that the rate at which Federal Way, Wash. - based Animal Supply Co. and Easton, Pa. - based Phillips
Pet Food and Supplies have been acquiring competing distributors over the past few years has been a big source of anxiety for
pet store owners and
operators.
A true resource for
store owners,
operators and category managers, each issue of The
Pet Elite showcases countless
pet products representing the current trends for the upcoming season.
However,
pet store owners and
operators must be prepared to do what is necessary to ultimately benefit from the changes going on within the supply chain.
Store operators are saying that without enough quality employees, they can not satisfy the needs of their shoppers on a regular basis, including answering their questions and helping them find the right product for their
pets.
«Sure, overall, there's not as many single -
store operators as there were five years ago,» says Bob Merar, president of General
Pet Supply, a Milwaukee - based
pet product distributor.
Of course, the ability to deliver a high level of customer service is paramount for all independent
pet specialty retailers, but it is an area in which Gatti says single -
store operators can particularly excel.
That is exactly what we saw when surveying
pet store owners and
operators.
For independent
pet stores, a huge potential problem is the prospect of launching healthcare plans where none previously existed, a daunting and expensive task for one - and two -
store operators that, according to some observers, may find the penalty for not covering employees far cheaper than paying insurance premiums.
As shopping mall
pet operators move forward, they must remember that right now the bottom line is that mall
operators need
pet stores more than
pet stores need mall
operators.
But as increased competition from other retail channels and a turbulent economy have raised the stakes for these often relatively small retail operations, it has become more important than ever for
pet store owners and
operators to identify the latest and greatest merchandise to hit the market.
Stocking more
pet products makes sense for those c -
store operators that hope to compete with other retail segments.
To shed some light on the various dynamics that
pet store owners and
operators should expect to impact their businesses today and in the future,
Pet Business asked executives from five
pet retailers to offer their SWOT analysis of the
pet industry, as well as how they expect those strengths, weaknesses, opportunities and threats to affect their individual businesses.
However, it would be a mistake for
pet store owners and
operators to sit back and let the recognizable names and faces on product packaging and advertisements do all the selling.
These developments present a stark contrast to the
pet retailer boom that took place from 2003 through 2007, when the number of
store operators increased by more than seven percent, and the total number of
pet store locations increased by 11 percent, according to IBISWorld.
Some of these ideas may seem obvious, while others might not have occurred to most
pet store owners and
operators.
More than 70 percent of
pet store owners and
operators who participated in the survey said that they stock holiday - themed merchandise, with toys and treats at the top of most retailers» list.
However, there is one more thing every
pet store owner and
operator should do over the next couple of weeks that is sure to make your experience at Global
Pet Expo even more exciting: nominate your business for a Retailer Excellence Award.
A true resource for
store owners,
operators and category managers, ThePetElite.com showcases countless
pet products representing the current trends for the upcoming season.
With this in mind,
pet store owners and
operators must commit to building as consistent and comprehensive a staff training program as possible.
In addition, the email - marketing firm Constant Contact will be in attendance to teach
pet store owners and
operators how to grow their businesses in the digital age.
The importance of a healthy, diverse pool of distributors to independent retailers is undeniable, so it is no surprise that
pet store owners and
operators are concerned about the potential impact of consolidation:
While working on this month's cover story about finding great
store managers, I asked each source used in the article to suggest one question that
pet store owners and
operators should ask during the interview process.
While there are some obvious differences between dog trainers and retailers (namely, one sells services by appointment and the other sells products en mass), since both are targeting roughly the same audience, I thought a few of the takeaways from that data might be interesting and helpful for
pet store owners and
operators.
This unprecedented level of competition, combined with the rising costs of doing business, a drastic shift in consumer demographics and the general limitations that come with operating a small retail business, have put many
pet store owners and
operators on a tightrope, where one false move could be fatal to their businesses.