Not exact matches
Stores can benefit from research about Millennial
pet owners, but you'll need more than data to better
understand their shopping habits.
Good Health Starts With The Basics Most cat
owners who shop in independent
pet stores today
understand the value of good nutrition.
The first step in crafting a successful strategy, says Gary Hingst, executive vice president of Salix Animal Health in Deerfield Beach, Fla., is
understanding the role that treats play for
pet stores, as well as how
pet owners typically shop these products.
If you go to your favorite
pet supplies
store you can easily
understand why a lot of dog
owners, especially first - timers, are at a loss as to which product they should use for their
pets.
«For retailers, associate training and in -
store materials help them
understand how Bayer products work and why they may be the right choice for
pet owners, depending on their
pet's needs,» Van Brunt said.
Training for
pet store owners and managers covers managing customer loyalty programs, coaching and motivating employees, communication for retail managers, interviewing within the law, leadership and team building, managing workplace conflict, problem - free problem solving and
understanding gross margin.
Marni Lewis,
owner of The Green K9, also
understands the important role that delivering a great customer experience plays in building a successful business and says that her
store's focus on
pet - related services plays a huge role in this area.
Retailing Right On the one hand, the fact that
pet travel products are increasingly moving into the public's awareness is good news for
pet retailers; on the other hand, the trend has also made the category more attractive to non-
pet-related retail chains and even automotive retailers, says Tibor Siklosi, director of marketing and new product development for Bergan, located in Monkey Island, Okla. «[These chains] are
understanding the preferences of the
pet owners already shopping their
stores,» Siklosi says.
Every bird
owner faces the possibility of having to deal with an injury or emergency at some point in their
pet's life; therefore, it is imperative for
store personnel to
understand and be able to explain to customers what to do and how to be prepared.
Before turning to a bank for a business loan or line of credit,
pet store owners should fully
understand how the process works.
In contrast, smaller
pet stores understand pets and their
owners» needs.