I've found success
with phone agents by being polite — it's a tough job and many customers are quite short with them.
Phone agents don't always have the answers, and some of them are more knowledgeable than others.
Further, this award is notorious for being difficult to land
because phone agents can rarely find availability to score this golden ticket.
Also, you'll have to contend with Etihad Guest
phone agents who have a bad reputation of not being very knowledgable or helpful, although they've been fine for me based on my experience.
By clicking «Continue» I request and grant my consent to be contacted by
live phone agent, pre-recorded phone message, sms, or email regarding Legacy's credit repair services.
ExpertFlyer is a paid service, but it makes searching Air Tahiti Nui award space so much quicker than calling and asking an American
Airlines phone agent to search tons of dates.
In one bit of good news,
United phone agents seem just as angry about these changes as the callers, and are complaining to management in an attempt to get United to either make the booking rules less strict or allow them to manually override award prices during phone bookings.
Maximum permitted mileage (something airlines use to keep travelers from adding too many stopovers in disparate places) is known to be randomly enforced by phone agents
If you need to transfer points to your Flying Blue account before booking, some
friendly phone agents have been known to put award tickets on hold for a couple of days which leaves plenty of time for transfers to process.
The Hyatt
phone agent got in touch with the Andaz West Hollywood and confirmed that the suite was bookable with points and, just as I was about to hang up (after thanking the agent... obviously), she asked me if I'd like to book the suite.
In addition, the booking process can be a bit challenging, as only certain airlines are bookable online, and
phone agents seem hard - pressed to consistently enforce even the program's own rules.
The reasons are numerous but they boil down to four main points: 1) no published award chart, 2) horribly expensive / inconsistent dynamic pricing for awards, 3) constant devaluations (with no notice), and 4)
uninformed phone agents.
If your flight is not eligible for a fee - free rebooking, go through an airline gate or
phone agent directly, and get confirmation in writing that there are no redeposit and close - in booking fees for your new award ticket.
We've confirmed this news via multiple
Southwest phone agents, who were able to share portions of a memo regarding the change.
The Hyatt Gold
Passport phone agent I spoke to was 100 % correct and Hyatt has been shown to be less than honest with what they tell us.
It's relatively easy to make any booking for the free night you just need to book very far in advance for top - tier properties and need to verify the availability that
phone agents represent.
Booking mixed - cabin awards with Etihad — If you are booking a mixed - cabin award on Etihad, you will run into the situation
where phone agents can not see the same award availability that you may have found online.
When the American
Express phone agent read through his disclaimer as I canceled, I was told I needed to destroy and dispose of my physical cards.
When she argued the
Amex phone agent to silence by pointing to «and / or» language in a policy manual, she actually handed me the phone saying «Here he is to tell you I'm right.»
Gary, can you provide any details on the competence level of the Aegean Miles +
Bonus phone agents?
Our pet recovery service protection is backed 24/7/365 by
live phone agents, solely dedicated to helping reunite lost pets.
I've highlighted the GuestSeat column because that is the award space that American
Airlines phone agents can access.
Just make sure Bandit British Airways»
phone agents don't try to rip you off!
If you need to transfer points to your Flying Blue account before booking, some
friendly phone agents have been known to put award tickets on hold for a couple of days which leaves plenty of time for transfers to process.
Before transferring Ultimate Rewards or Membership Rewards to British Airways, either confirm the space is there with a British
Airways phone agent (call the Hong Kong or British number, not the US number) or confirm you see the same space on the Qantas award search engine.
So at 12:01 a.m. on the day free agency began in November, Ricciardi says,
he phoned the agent for Batista, a righthander who'd gone 29 - 26 over the previous three years for the Diamondbacks.
The phone agent will need your dates of travel and flight numbers to search the exact flights you found on American Airlines.
For several of Canada's large bank - owned online brokerages, wait times for
phone agents and technical difficulties for trading platforms continue to be high.
By submitting my information I request and grant my consent to be contacted by a live
phone agent or pre-recorded phone message, by email, or SMS text regarding credit repair.
You'll also pay an additional $ 15 if you go through
a phone agent to sell your shares.
Their phone agents should be able to help.
I've called ANA before and
their phone agents are good, but I wouldn't waste your time calling.
In this case, you are going to have to call in the itinerary to
the phone agents.
The phone agent may be able to provide more information or guide you to a different card if necessary.