Not exact matches
I submitted an
inquiry online and got a
phone call
within hours and was invited to come take a test drive.
You must have a valid email or
phone line for pet
inquiries listed with your account at all times, and you must respond to all pet
inquiries made by the public
within a reasonable time period.
* Quoting as requested, single point of contact for all quote entry into SX.e * Contract Review - order process from PO to invoice - * Purchasing - special orders as hot orders and drop shipments - * Respond to telephone and e-mail
inquiries from customers * Document all contact information via internal Contact Management program - Maintain current addresses,
phone numbers, fax, e-mail, etc. of all contacts
within the organization's database * Coordinate the flow of all incoming information, including mail, overnight delivery, facsimile and email correspondence.
Answer incoming calls on multi-line
phone and respond to public
inquiries in a courteous manner
within scope of knowledge and authority.
* Analyze, evaluate and work to resolve customer
inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and
within established guidelines * Adhere to precise work schedules, taking continuous
phone calls for extended periods of time * Answer prior authorization
inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality standards * Performs other duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent Pharmacy Technician experience in healthcare setting * PTCB Pharmacy Certification required or ability to obtain
within six - months of employment
Supported and provide superior service via
phones, e-mails and faxes as a receiver and caller Documented all
inquiries within contact management system, followed appropriate guidelines for notepad documentation, and assign case accordingly.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer
inquiries.Demonstrated mastery of customer service call script
within specified timeframes.Addressed customer service
inquiries in a timely and accurate fashion.Built customer loyalty by placing follow - up calls for customers who reported product issues.Properly directed inbound calls in
phone queues to improve call flow.
I am commuted to returning ALL
phone calls and
inquiries within 24hours.
What's more, the service immediately sends Stanford property
inquiries within her zip codes and displays links to her Homes.com profile, where buyers and sellers can simply click to call her cell
phone.