Leader with deep understanding of business drivers Business designer - launched Polish, Russian and Ukrainian Legal Entity & CEE region - created 4 SSCs in Poland and Ukraine (functions: Global Customer Care, R&D, Regional Administration and Software Development dedicated to a
project for gasoline stations); Built SSC Russia (Customer Care)- shaped
pioneering business offers to market requirements — developed managed services for banking and retail industry
Pioneer in implementing innovations corresponding to future market trends R&D - introduced biometric solutions
integrated with mobile offer in Poland - started SSC idea in Poland (2005 — 2006), implemented expert pull (employees exchange between countries /
projects)- launched software for ATM cash management optimizing clients» capital involvement in Poland (2008)
In recent years he has sat on the UK National Advisory Group for Community Renewable Energy Initiatives and his communications consultancy Ethos
pioneered landscape visualisation techniques for
integrating renewable energy
projects with other elements of sustainability.