Farmers car insurance also insists that claims will be handled as promptly as possible with its Help
Point Claim Services department which is solely dedicated to resolve claim issues
in a step by step
manner, making the process easy and
seamless for both the company and the insured.
Front of House Coordinator — Wilson's Steakhouse — 2015 - present • Manage host staff at elegant, 12 - table upscale steakhouse • Arrange reservations received by phone, online or walk -
in guests, and schedule tables
in an efficient and streamlined
manner based on time of day • Greet guests upon entrance and provide menu with brief overview explanation • Train host staff
in reservations system,
point - of - sale system, and company standards for host expectations and duties • Lead daily staff briefings and monthly staff review meetings, conduct team - building exercises, and complete quarterly performance reviews for host staff members • Coordinate logistics with dining room staff to ensure
seamless guest experience • Offer rewards program to guests and explain benefits of membership; increased overall guest memberships by 15 % after six months
in the position