Sentences with phrase «points on customer satisfaction»

Generally, market researchers consider the agreement between the point on the customer satisfaction scale and the actual opinion of the customer regarding their satisfaction to be inexact.

Not exact matches

According to a new American Customer Satisfaction Survey (ACSI), most of us have a positive experience when we use the Web — 78.2 points on a 100 - point scale.

In the study, which examined over 12,000 customers of 212 clothes stores over 12 months, moving up one point on a 7 - point identification scale increased spending by $ 124.39, even when other factors like satisfaction, income and prior spending were kept the same

Overall customer satisfaction with the online sales experience is 737 (on a 1,000 - point scale), a 46 - point increase from 2012, while satisfaction with online customer care is 699, which is a 14 - point improvement from 2012.

Customer satisfaction with full - service restaurants holds steady at 82 on ACSI's 100 - point scale, while fast food restaurants fall 3.8 percent to 77, the lowest score in five years.

Overall customer satisfaction is measured on a 1,000 - point scale, with a higher score indicating higher satisfaction.

Among the finer points of the interview include Hegbloom laying the groundwork for how Jeep can maintain its brand image as a rugged SUV that puts a premium on customer satisfaction.

Mechanical Inspection * 180 day / 6k Mile Powertrain Warranty * One day Complimentary Loaner vehicle on services $ 75 or higher Available * Every Pre-Owned Vehicle comes with a Free Carfax * Clean Title Guarantee * 2017 Hyundai Elantra SE 6 - Speed Automatic with Shiftronic 2.0 L 4 - Cylinder DOHC 16V FWD Hyundai Certified Pre-Owned Details: * 150 Point Inspection * Warranty Deductible: $ 50 * Powertrain Limited Warranty: 120 Month / 100, 000 Mile (whichever comes first) from original in - service date * Roadside Assistance * Vehicle History * Transferable Warranty * Includes 10 - year / Unlimited mileage Roadside Assistance with Rental Car and Trip Interruption Reimbursement, Please see dealers for specific vehicle eligibility requirements * Limited Warranty: 60 Month / 60, 000 Mile (whichever comes first) from original in - service date Our commitment to excellence is reflected in our company mission statement, «To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity, and team work.»

Customer satisfaction has also increased 24 points (to 724 points on a 1,000 - point scale), driven largely by the added convenience of mobile.

Meanwhile, J.D. Power and Associates released its second annual ranking of customer satisfaction with airline loyalty programs, and Alaska Airlines again topped the list with a score of 759 (on a 1,000 - point scale).

Customers» overall satisfaction with their credit card issuers (802 on a 1,000 - point scale) has never ranked higher in the study's 11 - year history.

The report, now in its second year, measures customer satisfaction with airline loyalty and rewards programs based on six factors (in order of importance): ease of redeeming points / miles; reward program terms; account maintenance / management; ease of earning points / miles; variety of benefits available; and customer service.

However, it must be said (and this is a point picked up by some in the comments on the blog) that it is hard to fully evaluate the viability of the Tesla until it is out there on the roads in large enough numbers to prove its reliability, its safety and, ultimately, its level of customer satisfaction.

The IWGB pointed out that this was a strange thing for Deliveroo to agree to and that it would have a potential impact on customer satisfaction.

Overall customer satisfaction with homeowners insurers is 804 (on a 1,000 - point scale) and overall customer satisfaction with renters insurance companies is 825, each a 17 - point increase from 2015.

Measure the impact your actions had on revenue, profit, expenses and other pertinent financial metrics — numbers persuade and influence readers (e.g., a 20 % increase in revenue, a $ 50m decrease in OPEX, a 2 - day decrease in turnaround time, a 10 - point increase in customer satisfaction).

If the job description emphasizes customer satisfaction and accuracy when handling money, then make sure to hit on those points in your careers objective.

Assistant Sales Associate — MegaBigStore — 2009 - 2012 • Welcomed customers to store and offered to help them locate their desired items • Explained parameters of sales events outlined in weekly circular advertisements • Operated price scanner and cash register to complete transactions, applying discounts and coupons when necessary • Earned service ratings of four and five on a five - point scale in 98 percent of completed customer satisfaction surveys • Performed daily inspections of work areas, cleaning and tidying them as necessary to maintain professional environment

Overall customer satisfaction improves for a third consecutive year, averaging 771 (on a 1,000 - point scale) in 2013, up from 761 in 2012 and 747 in 2011.