My tenure at the company predated the ubiquitous adoption of the mobile phone, so the stodgy telco primarily focused
on providing landline
connectivity with
poor customer and quality of service metrics which can be a common occurrence for monopoly - type industries.
If, for example, there's a «dead spot» (
poor connection) way over in the kitchen
on the far side of the house, placing a Google Wifi device there will ensure great
connectivity while you're cooking up dinner, rather than a sluggish surfing experience.