Sentences with phrase «positive guest relations»

QUALIFICATIONS • Physically dexterous with over 7 years of experience as a Bellman and Doorperson • Complete knowledge of the hospitality industry • Adept at maintaining and using relevant equipment • Highly skilled in anticipating guests» needs and responding appropriately • Well versed in sustaining positive guest relations

• Highly skilled in anticipating guests» requirements and respond quickly and acknowledge all guests • In - depth knowledge of verifying registration card information with the guest • Demonstrated ability to answer telephone using correct greeting and telephone etiquette Hands - on experience in communicating important guest information to designated departments and employees • Knowledge of obtaining back - up information for guest credit / payment method and enter into system; collect cash and arrange change when required • Track record of maintaining positive guest relations at all times • Proven record of resolving guest complaints and ensuring guest satisfaction • Able to maintain complete knowledge of services, rates and activities at all times • Proven ability to direct Bell Person to accompany guest and transfer their luggage to the room • Thorough understanding to resolve discrepancies on the room status report with Housekeeping • Comprehensive knowledge of processing adjustment vouchers, paid - outs, correction vouchers and miscellaneous charges • Substantial knowledge to match the bucket check to in - house guest ledger report and convey inconsistencies to Manager

Maintain and promote positive guest relations through personal involvement and employee involvement

In my over six years of experience, I have maintained the knowledge of all departmental policies, maintained positive guest relations, provided the guests with the modern technical manicure, and maintained familiarity with the hotel services and local attractions.

Not exact matches

Not do I only have in - depth knowledge of guest relations, but my knowledge of food and beverages is also quite deep which is why I am positive that I will be a good addition to your hospitality team.

Effectively anticipate guests» needs and maintain positive professional relations at all times.

While my focus at the moment is to obtain a guest relations position with your hotel, I am positive that I can fit equally well in the hotel bar or any of the five restaurants that you have inside the premises.

PROFESSIONAL SKILLS • Excellent guest relations acumen • Exceptional communication skills • Professional demeanor • Ability to set a positive example for the team • Strong knowledge of improving service performance

Offering knowledge of guest service orientation with a keen ability to promote positive relations

Enhanced employee retention and morale by tactfully promoting team environment, emphasizing guest relations, and instituting a positive means of dealing with stress in a high - volume operation.

A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments...