Sentences with phrase «positive resolution to these problems»

Bilingual (Spanish and English), self - starter able to train associates, provide positive resolution to problems, maintain employee relations through excellent interpersonal skills, and a strong team player who leads by example.

Not exact matches

Effective parental / executive leadership and authority to nurture, protect, and socialize Organizational stability, with clarity, consistency and predictability Adaptability and flexibility — to better meet stresses and change Open communication characterized by clarity of rules and expectations, positive interactions, and a range of emotional expression and empathic responsiveness Effective problem - solving and conflict - resolution processes A shared belief system that enables trust, and promotes ethical values and concern for the larger human community Adequate resources for security and psychosocial support
Community members reinforce positive interactions and behaviors, and meet with students monthly to provide training on communication, problem solving and conflict resolution.
The availability of positive behavioral intervention and support systems that result in positive school and classroom climates and high levels of school safety; students with effective interpersonal, problem - solving, and conflict resolution skills; and staff with the skills to complete functional assessments and implement strategic and intensive interventions for students with pivotal social - emotional / behavioral needs.
The remedial programme must be likely to achieve resolution of the problem or at least have a positive effect on the plaintiff's injury arising from the accident (Hepner v. Gill, [1999] B.C.J. No. 1755 at paras. 5 and 7 (S.C.)(QL); Briglio v. Faulkner and Reichel, 1999 BCCA 361, 69 B.C.L.R. (3d) 122 at para. 44; Wong v. Stolarchuk, [1997] B.C.J. No. 2837 at para. 48 (S.C.)(QL)-RRB-.
For example, if you want to detail your strong problem - solving skills, include a bullet point about how you handled a difficult and complicated case with a positive resolution.
Demonstrating strong partnering and problem resolution skills, with the ability to interface and maintain positive relationships with multiple levels within the organization; leaders, fellow employees and customers.
Provided excellent problem solving resolution skills, dealing directly with customers to identify problems, resolve issues, and establish positive relationships.
Specially selected to replace a higher ranking officer due to demonstrated leadership ability, professionalism, problem resolution skills and positive mentorship.
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
Accomplishments * High Customer Service Standards * Strong Problem Solving Ability * Conflict Resolution Proficiency * Dedicated to process improvement * Troubleshooting Skills * Managed call flow with up to 100 calls in queue per minute * Strategic - Relationship partnership - building skills - listening attentively, solving problem creatively, and using tact to find common ground and achieve positive outcomes when possible Problem Solving Ability * Conflict Resolution Proficiency * Dedicated to process improvement * Troubleshooting Skills * Managed call flow with up to 100 calls in queue per minute * Strategic - Relationship partnership - building skills - listening attentively, solving problem creatively, and using tact to find common ground and achieve positive outcomes when possible problem creatively, and using tact to find common ground and achieve positive outcomes when possible * 15...
An effective leader that is a catalyst for driving positive change as well as a goal - oriented problem solver with the ability to evaluate complex scenarios and prioritize the actions required achieving resolution.
PROFESSIONAL EXPERIENCE Verizon Wireless, Houston • TX 2008 — Present Customer Service Representative, Senior / Retail Sales Representative Provide uncompromising customer service and support and strive to increase market share through exemplary service and support for billing, equipment and service and consistently attaining positive customer - centric problem resolution initiatives that increase business, referrals and continued customer loyalty.
My objective is to provide my clients with a practical, problem - solving approach that leads to positive change and problem resolution.
Conflict resolution is an integral part of this process — not only as a means to resolve problems, but as a foundation for how to handle future disputes in a positive, productive way.
Data from over 900 participants indicates that individuals higher on these dimensions were better at conflict management and resolution, were more dedicated to the relationship, had more self - control, had more positive interactions, and were more satisfied.2 That is, individuals who score higher on this scale should be able to control their impulses (i.e., avoid kissing random people behind their partner's back), they should pick up on signs of relationship problems earlier, and should more carefully weigh the pros and cons of starting a long - term relationship, or deciding to move in together.
Session 1: Communication and attending skills Session 2: Feeling awareness, positive thinking and being a friend to yourself Session 3: Personal space, personal power, bullying and assertiveness Session 4: Developing relationships empathy, friendship and support people Session 5: Greeting others and listening skills Session 6: Conversational skills Session 7: Joining in, asking for help & offering help Session 8: Problem solving and introduction to conflict resolution
Reframing and positively connoting family struggles can be linked back to Bateson's early research into brief intervention using a positive focus, suggesting change can be brought about for families by future - thinking in as effective a way as by problem - resolution.
A healthy mindset for mediation is: (1) an openness to negotiation and fairness, as well as a focus on problem - solving and resolution, all without letting your emotions and ego drive the process; and (2) viewing the process as neither positive or negative, but rather a chance to learn and grow as well as bring closure to your relationship - over the fixed thinking that you or your spouse failed in the marriage.
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