If a cancellation is requested
post the issuance of the policy, the Company shall refund the premium amount after deduction of the expenses incurred on medical examination and / or stamp duty, as applicable.
Subsequently, if there is a claim made after 3 years
post the commencement
of risk or
issuance or reinstatement
of the
policy, the insurance service provider loses the right to cancel the
policy on the basis
of false statements made in the insurance form.
Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and
policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building
of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately
post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care
of in a courteous and timely manner · To ensure the accuracy
of billing for each guest · To accurately account for daily bank
issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).