Sentences with phrase «practice operations resulted»
Within 4 months, implemented improvements to practice operations resulted in first profits realized in 3 years of practice opening.
http://www.jobhero.com/ Not exact matches
What Rideshare Guy head of operations and blogger Christian Perea noticed was that this practice could result in riders paying more than they expect, and not seeing what they pay transfer into the fee paid the driver.
Many factors could cause BlackBerry's actual results, performance or achievements to differ materially from those expressed or implied by the forward - looking statements, including, without limitation: BlackBerry's ability to enhance its current products and services, or develop new products and services in a timely manner or at competitive prices, including risks related to new product introductions; risks related to BlackBerry's ability to mitigate the impact of the anticipated decline in BlackBerry's infrastructure access fees on its consolidated revenue by developing an integrated services and software offering; intense competition, rapid change and significant strategic alliances within BlackBerry's industry; BlackBerry's reliance on carrier partners and distributors; risks associated with BlackBerry's foreign operations, including risks related to recent political and economic developments in Venezuela and the impact of foreign currency restrictions; risks relating to network disruptions and other business interruptions, including costs, potential liabilities, lost revenues and reputational damage associated with service interruptions; risks related to BlackBerry's ability to implement and to realize the anticipated benefits of its CORE program; BlackBerry's ability to maintain or increase its cash balance; security risks; BlackBerry's ability to attract and retain key personnel; risks related to intellectual property rights; BlackBerry's ability to expand and manage BlackBerry ® World ™; risks related to the collection, storage, transmission, use and disclosure of confidential and personal information; BlackBerry's ability to manage inventory and asset risk; BlackBerry's reliance on suppliers of functional components for its products and risks relating to its supply chain; BlackBerry's ability to obtain rights to use software or components supplied by third parties; BlackBerry's ability to successfully maintain and enhance its brand; risks related to government regulations, including regulations relating to encryption technology; BlackBerry's ability to continue to adapt to recent board and management changes and headcount reductions; reliance on strategic alliances with third - party network infrastructure developers, software platform vendors and service platform vendors; BlackBerry's reliance on third - party manufacturers; potential defects and vulnerabilities in BlackBerry's products; risks related to litigation, including litigation claims arising from BlackBerry's practice of providing forward - looking guidance; potential charges relating to the impairment of intangible assets recorded on BlackBerry's balance sheet; risks as a result of actions of activist shareholders; government regulation of wireless spectrum and radio frequencies; risks related to economic and geopolitical conditions; risks associated with acquisitions; foreign exchange risks; and difficulties in forecasting BlackBerry's financial results given the rapid technological changes, evolving industry standards, intense competition and short product life cycles that characterize the wireless communications industry.
Participants assess their operations using a comprehensive California Code of Sustainable Winegrowing Workbook, interpret their results using customized reports that benchmark their practices relative to statewide and regional averages, attend targeted education workshops to learn about best practices, develop Action Plans on areas they want to improve, implement change, and reassess, beginning the cycle again.
To further drive action Sodexo has hosted waste reduction training for managers in Texas, Georgia and New Jersey with future sessions planned for California, Arizona and Washington, D.C. Post-training survey results show that 95 percent of attendees leave the training with partial or complete waste reduction implementation plans, and 86 percent indicate that they will implement new practices in their operations.
Nigerians are aware that the PDP Government invested heavily in most of our airports in the country that resulted in obvious «facelift» and improved operations through remodeling, construction of new airports, refurbishing and equipping of the local and international airports to meet best practices in the Aviation Industry.
The Campaign Finance Board declined to comment on the legality of the practice, but pointed to a press release from last month announcing penalties for Ms. Cumbo, now a councilwoman, and Councilman Mark Levine — penalties that resulted from the Advance Group failing to disentangle the operation of their council campaigns from the supposedly independent operations that NYCLASS paid the Advance Group to do on behalf of the two candidates.
PRI says the company's finances are increasingly strong, the result of an «ongoing effort since 2009 to reform its management, governance, operations, actuarial and claims practices and procedures, and overall financial footing.»
The resulting architecture is able to achieve accurate results with relatively few parameters and consists of a single set of operations, making it easier to implement, train, and apply in practice, and automatically adapts to different problems.
The Foundation supports raising animals on pasture as much of the year as possible, and opposes confinement operations, feedlots, debeaking, growth hormones, routine antibiotics in feed, inappropriate feed such as soy, and other practices that harm animals» health and well - being, harm the environment, and result in animal foods that are not optimally nutritious for humans.
It's not glamorous work — and the results are difficult to measure and reward — but the assets that good security practices protect are ever more important to the successful operation of the educational enterprise.
No Child Left Behind is important in the efforts to continue this progress, and urban districts must continue effective practices that have brought about promising results: high standards, strong and stable leadership, better teaching, more instructional time, regular assessments, stronger accountability, extra resources, and efficient operations.
As a result of the provision of our Services to you, and whether due to any intentional or negligent act or omission, we may disclose to you or you may otherwise learn of or discover, our documents, business practices, object code, source code, management styles, day - to - day business operations, capabilities, systems, current and future strategies, marketing information, financial information, software, technologies, processes, procedures, methods and applications, or other aspects of our business («Information»).
The result is «data - driven» systems in which leaders give short shrift to the operations, hiring, and financial practices that are the backbone of any well - run organization and that are crucial to supporting educators.
In contrast, the approach under waivers, dubbed turnaround, was much more focused — applying only to the 5 percent of schools identified as «priority» schools and based on key principles outlined by the Department (see sidebar Turnaround Principles).62 Fewer schools were part of the effort, but in turn, the effort was much more intensive and required significant changes in school operations, culture, leadership, and practice.63 The hope was that a more disruptive and ambitious strategy will yield dramatic results: after three years, these schools would no longer be in the bottom 5 percent, and another group of schools could be identified to undergo turnaround.
To the extent that knowledge of, say, green technologies (the know - how rather than the physical good) or best practices to lower the carbon footprint of the operations of a particular heavy industry leads to a decrease in resource inputs and resulting waste streams (and hence material flow), this premise holds water, and points to a different, softer path towards trade liberalization.
We are going to provide benefits to lawyers with a strong focus on solo practitioners, small firms, new lawyers practicing five years or less, we are going to be providing lawyers with access to a suite of services to run their practices via a new ABA web portal and the result will be that small law firms, daily operations are going to be more efficient and more productive.
KYL's commitment to excellence in applying leading edge technology in its operations and litigation practice has resulted in a number of recognitions including being the first law firm to be named to the InfoWorld 100 (2003), two International Legal Technology Association Distinguished Peer Awards (2011 and 2014), top individual honors from the Association of Certified eDiscovery Specialists (2015), the first law firm to pass the Procertas Legal Technology Audit (2015), the first ever Association of Certified eDiscovery Specialists Law Firm of the Year Award (2016) and LMA Impact Award for Strategy & Innovation (2018).
Blue Hill's research indicated «clear advantages resulting from the use of ROSS to supplement traditional electronic legal research practices», ultimately concluding that the ROSS A.I. tool can «unlock new gains in the efficient and profitable operation of legal organizations, as well as create opportunities for new revenue gain.»
In practice the judgment of the Lords reaffirms the status quo as propounded in R v Board of Trustees of the Science Museum [1993] 1 WLR 1171 and R v Associated Octel Co Ltd [1994] 4 All ER 1051, 1063a, where, in the latter case, the allegation was that there had been a contravention of s 3 (1), Lord Justice Stuart - Smith said: «If there is a risk of injury to the health and safety of the persons not employed by the employer, whether to the contractor's men or members of the public, and, a fortiori, if there is actual injury as a result of the conduct of that operation there is prima facie liability, subject to the defence of reasonable practicability.»
Organizations» communities are defined by many factors such as existing cultures, which are often the result of decades of operation, current hiring practices, the process of integrating new people, and incentives.
● Clarify the vision, purpose, and mission for your law practice ● Define and develop your legal niche to match your greatest strengths and motivate you to be the best in that field ● Project a likeable personality and acquire traits that will attract potential clients, who will eagerly seek you out to solve their legal problems ● Network and market your practice to generate a stream of clients ● Efficiently manage a solo law practice or small firm with limited resources and optimum results ● Evaluate law practice technology and marketing companies to find those which add value to your business (within your budget) ● Create systems and procedures for all office operations and client relations ● Create a peer group or gain a mentor to encourage and guide you as you build your practice
Personal Information Brandon Raley 2083 Valley Drive Philadelphia, PA 19108 (123)-447-2220 [email protected] Date of Birth: May 6, 1979 Place of Birth: PA Citizenship: American Gender: Male Profile Summary • Accurate interpretation of laboratory results • Knowledgeable in various medical equipments • Ability to do surgical procedures Education Doctor of Medicine, General Practice Illinois Institute of Technology, Chicago, IL B.S in Biology 2002 Illinois Institute of Technology, Chicago, IL Employment History Surgeon / Doctor, 2007 — Present LifePoint Hospitals, Inc., Brentwood, TN Responsibilities: • Informed patients on the procedures to be done before the actual operation.
Employment screening is becoming more commonplace in Asia as a result of multinational organisations extending their internal policies, as well as local operations embracing best practice processes.
Dependable and results oriented with in - depth knowledge of professional medical principles and techniques, healthcare operations, and practice - related software.
SUMMARY OF QUALIFICATIONS: Energetic, experienced procurement professional with over 18 years experience in accounts payables, accounts receivables, payroll, procurement, reconciliations with a successful track with business operations, financial practices, and accounting practices resulting in a consistent track record of executing the day - to - day operations.
Adaptive entrepreneurial results oriented leader with extensive experience utilizing Lean and Agile best practices while leading and collaborating with product managers, operations, business stakeholders, program managers, technically complex engineering teams, ODMs, and contract manufacturers to deliver customer - oriented, innovative, quality products.
A highly accomplished, results - oriented and pioneering OPERATIONS / ADMINISTRATIVE EXECUTIVE with extensive experience in manufacturer and supplier relations, best practices, cost containment, negotiations, forecasting, P & L, and employee relations.
Professional Duties & Responsibilities Served as human resource manager for eight locations throughout the Detroit area Led team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and human resource operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner
Delta Airlines (Atlanta, GA) 11/1991 — 09/2006 In - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client service
Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity
Kansas City Missouri Public Schools (Kansas City, MO) 1987 — 2002 Director of Grants and Special Projects (2001 — 2002) • Successfully author and submit grant proposals resulting $ 7 million dollars raised for educational initiatives • Re-establish grant office for the District, oversee hiring of grant office staff, and manage daily operations • Develop procedures to identify funding sources and offer monthly grant writing seminars to local school staff • Support district schools with the development and implementing site - based technology plans • Published monthly grant newsletter informing school system of grant awards and offering best practices
S&S Components (Greenbrier, TN) 05/2003 — 02/2010 Customer Service / Office Assistance • Performed administrative functions including data entry, correspondence, and other duties as needed • Provided exceptional customer service resulting in client satisfaction, repeat business, and referrals • Monitored and maintained personnel files and assisted with new hire orientation • Managed sales, order placement, invoices, and shipping / receiving duties • Trained junior team members in customer service and sales best practices • Oversaw daily office operations ensuring that all personnel conformed to corporate policies and procedures
IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity
Medical Billing Specialist — Duties & Responsibilities Manage medical billing, coding, and customer service operation for industry leading corporations Develop extensive experience with all major medical insurance providers Provide exceptional customer service resulting in 100 % client satisfaction rating Maximize reimbursements and minimize costs through effective management Serve as member of Rate Book Committee overseeing 80,000 outpatient third party accounts Recruit, hire, and train staff ensuring understanding of company brand, policies, and procedures Responsible for $ 100 million per year in company income and company record of $ 46 million in one month Oversee financial management providing best practices and strategic planning Build and strengthen relationships with third party payors including Medicare, Medicaid, and others Author and present reports to senior leadership regarding company financial health Set and strictly adhere to departmental budgets and project timelines Ensure compliance with applicable laws and industry regulations Establish and maintain detailed records regarding claims, billing, and client information Create and implement clinical and nonclinical team training activities Consistently promoted for excellence in management, customer service, and revenue generation Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Experience Indian Health Services (Winnebago, NE) 04/2011 — Present Registered Nurse • RN for medical / surgical floor, drug dependency unit, wound / infusion clinic, immunization clinic, ER, and outpatient clinic • Oversee patient intake, triage, and discharge in a timely and organized manner • Provide exceptional patient care and chart progress in accordance with physician designed treatment plans • Administer medications, treat wounds, perform tests, and interpret lab results • Maintain working knowledge of accepted standards of care and emerging medical technology • Train junior nurses and administrative personnel in industry best practices ensuring orderly operations • Responsible for patient and family education in healthy lifestyles and ongoing disease management
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales
Professional Experience DST Health Solutions (Southfield, MI) 2005 — 2012 Business Development Manager (2010 — 2012) • Responsible for the development of strategic sales initiatives and the generation of more than $ 4 million in annual revenue • Managed client accounts providing exemplary customer service resulting in client satisfaction and loyalty • Trained junior team members in sales and customer service best practices • Oversaw daily operations ensuring a cost effective, efficient, and effective practices • Consistently exceeded sales projections and quotas
Accountant — Duties & Responsibilities Trained in corporate finance and accounting with a proven record of academic excellence Maintain proficiencies in industry accounting software including QuickBooks Online Pro and PTS Skilled in financial management and customer service best practices Oversee company payroll, P&L statements, credit cards, savings accounts and general ledger Provide exceptional customer service resulting in client loyalty and referrals Build and strengthen professional relationships with clients, vendors, and corporate partners Responsible for corporate cash flow, inventory, and other assets Create spreadsheets tracking sales, customer service, accounting, and other activities and data Author and present reports regarding corporate financial health, customer service operations, and sales Train junior team members ensuring they understand the brand and adhere to corporate protocols Perform all duties in a professional, positive, and timely manner
Medical Assistant — Duties & Responsibilities Provide an informed point of contact to patient, communicating effectively with other medical staff and interested parties to facilitate the efficient execution of procedures for patients as well as ensure timely information flow Execute frequent patient evaluations upon escort to examination rooms, including the monitoring and tracking of vital signs and assistance with minor procedures including EKG, Pap smears, cultures, urinalysis, and others Coordinate all pharmacy - and insurance - related aspects between doctors, physicians, and licensed nursing professionals, including prescription submission, insurance pre-authorization, and referrals Alert physicians to any change in condition and raise concerns when necessary Provide support and supervision to other staff and coordinate all care efforts, including material and equipment prep, procedure and appointment scheduling, vaccine administration, patient charting, and records management Collaborate in the execution of all plans of treatment, providing assistance and answering questions related to all instructions for home care Aid in the delivery of informational support to patients, families, and other interested parties, helping them understand conditions, treatments, and potential outcomes Develop and maintain competencies and knowledge of medical techniques, information, conditions, treatments, medications, and potential interactions Adhere strictly to local, state, and federal health - related laws, as well as facility policies, rules, and procedures, in the administration of care and treatment of patients Address patient and doctor queries, resolving them in an expedited manner, while participating in training practices to continue advanced education and leverage facility resources and personnel Track, file, and view important medical documents, receipts, insurance records, and billing invoices on a daily basis, organizing and managing sensitive files and patient information in an efficient manner Maintain patient files, entering results into respective databases while auditing for accuracy and completion Assist other personnel with various duties as assigned to facilitate efficient administrative and business operations
Professional Duties & Responsibilities Directed creation and implementation of multiple nationwide sales campaigns Increased sales in participating markets by 275 % resulting in $ 7 million profit Secured accounts with minimum annual income streams of $ 250,000 Recognized by senior management as a leader in company revenue generation Coordinated efforts across all company divisions ensuring effective operations Assisted Executive Team with formation and deployment of marketing collateral Trained sales representatives in best practices increasing team efficacy Built lasting relationships with major industry and governmental figures Represented client interests in legislative hearings and governmental meetings Provided oversight to company finances ensuring profitable operations Reviewed contracts and agreements for accuracy and to protect company interests
Pharmaceutical Sales Representative — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable operations Consistently recognized as company leader in sales, customer service, and team development Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with clients, vendors, and suppliers Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and industry leaders Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on pharmaceutical products Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Train junior team members in sales and customer service best practices Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations
Professional Experience Coca - Cola Refreshments, Inc. (Chicago, IL) 10/2010 — Present Account Manager II • Manage daily activities and train Account Managers in company policies, procedures, and industry best practices • Provide District Sales Managers with information and constructive feedback on Account Managers performance • Responsible for achieving sales objectives through the advance sale of product / brands and packages to large and small stores • Secure additional display space and execute various promotions for enhances sales opportunities • Display plan - o - grams and ensure their utilization in all C - store accounts • Successfully sell incremental displays to support ad activity, promotions, and other sales initiatives • Track and report results of sales and promotional activities ensuring profitable operations • Analyze prior year sales and year to date data to forecast future retail sales • Generated a 20 % lift in Vitamin Water sales through effective tracking and placement of coolers and advertising collateral • Present weekly merchandising and sales information to the team to encourage team participation and execution • Recognized as lead account manager for consistently producing the highest sales volume
Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership
Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity
Professional Duties & Responsibilities Responsible for company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner
According to «Childhood Trauma and Play Therapy: Intervention for Traumatized Children,» published in The Journal of Professional Counseling: Practice, Theory, and Research, trauma is defined as «the mental result of one sudden, external blow, or a series of blows, rendering the young person helpless and breaking past ordinary coping and defensive operations.»