• Generate sales leads through
telephone and email contact and direct them to appropriate sales team members • Respond to inquiries regarding the company's services and products according to company policy and protocol • Take orders over the
telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their
preferred methods of payment • Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative
support • Provide
support in carrying out dedicated sales activities and promotions to help meet sales targets • Organize and make arrangements for sales meetings, conferences and seminars • Create and maintain a clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly
Provide customer service, through a central operations center, by answering calls in order to... field is
preferred; but not required Experience: 1 - 2 years of
telephone support experience