Some authors point out that, the presence of psychosocial factors such as «Professional role and career development» quadruple the possibilities that the worker
presents emotional exhaustion (Silva, Gutiérrez, Pando, & Tuesca, 2014).
Because role stress is ever
present in the demanding profession of real estate sales, our research affords real estate agents the opportunity to understand and manage the effect that role stress plays on the key outcomes of
emotional exhaustion, customer - oriented selling, and interactional sales performance, which in turn have moderating effects on the agents» sales performances.