Accomplishments Project Management * Initiated manual collections
process on delinquent accounts less than 60 days past due.
Not exact matches
Responsible for leading standard collection
processes on delinquent customer
accounts by analyzing the
accounts, reaching out to customers, and generating statements.
Prepares and handles office deposits and maintains checkbook accuracy * Prepares and
processes loan applications; closes approved loans * Performs collection activities
on delinquent accounts, by...
• Hands -
on experience in initiating contact with potential customers and providing them with detailed information
on company products and services • Proficient in preparing,
processing, reviewing and monitoring documents for deal closing including contracts and agreements • Skilled in following up
on delinquent accounts to ensure immediate payments • Adept at providing advisory support and assistance to customers to help them make purchase decisions
• Develop, maintain and oversee all billing procedures for specifically designated department • Follow up
on all receivable balances and ensure that
delinquent account holders are contacted and perused for payments • Prepare periodic billing reports and supervise billing staff to ensure accuracy and efficiency of claims • Develop and implement billing policies with a focus
on continuous improvement of each billing
process and sub-
process • Ascertain that all received payments are properly logged to appropriate register
WORK EXPERIENCE February 2007 — Present Shylock Lenders Credit Coordinator •
Process credit applications • Field telephone calls and release orders • Develop bank and trade reference letters • Resolve past due issues • Obtain financial and demographic information • Follow up
on delinquent accounts • Make recommendations
on uncollectable
accounts and inform outside collection agencies
FOLLETE CORPORATION, Burlington, VT (2005 — 2011)
Accounts Payable Clerk • Looked through
delinquent accounts to determine what is owed to the company • Contacted
delinquent account holders to provide them with information
on their
account status • Maintained liaison with vendors and suppliers to ensure that their payments are made
on time • Assisted in
processing invoices, check requests and expense reports for payments • Review
accounts payable documents for accuracy and correct any entries that may be questionable
Medical Biller MEDMARK SERVICES, Bronx, NY 1/2005 to 5/2012 • Collected and verified billing information before organizing it for data entry purposes •
Processed medical invoices and adjustments • Added, updated and reviewed claimant data • Contacted insurance companies to verify insurance data • Completed registration and billing of all
accounts in appropriate billing systems • Used coded data to produce and submit claims to insurance companies • Followed up
on delinquent accounts to ensure that outstanding payments are cleared
KEY QUALIFICATIONS • Over five years of experience working as a Debt Collector for FRC Services • Well - versed in virtual and actual collections of outstanding payments • In depth knowledge of functional areas and standard company procedures and standards • Hands
on experience in soliciting payments from
delinquent accounts • In depth knowledge of improving
processes and procedures by inputting valuable insight
Performed all AR and Collections functions and monitored
delinquent accounts, contacted clients and insurance companies following up
on past due payments and initiated collections
processes when required.
Developed repack and drop
processes and focused
on collections to reduce
accounts receivables and
delinquent or past due
accounts.
Key Accomplishments and Contributions as an
Accounting /
Accounts Manager • Collected payments
on delinquent accounts through persuasive communication and negotiation skills, resulting in a significant increase in
accounts receivable and decrease in the company's loss • Improved
processes in relation to internal audits compliance and ensured tax, legal, and organizational compliance with payroll regulations and procedures, as well as internal policies • Monitored proper controls or systems to effectively manage inventory levels and control all costs • Analyzed operational performance to maximize operations and made effective recommendations