Sentences with phrase «processed by a member of our team»

Once you upload a photo and it has been approved (all photos get processed by a member of our Team, which means we might crop the photo or reject it if it's inappropriate for the site), you can select it to be your main photo.

Not exact matches

By using some, if not all, of the platforms mentioned above, you'll be able to automate your processes, thus freeing up team members and improving overall productivity.
GFI aims for diversity in their hires primarily through hiring practices that are intended to help them minimize the effects of bias, such as encouraging staff to score applications anonymously, using generalized ability tests, and meeting applicants only late in the process.88 While they've hired many women, including in seven of nine director roles, they find that their team is lacking in diversity in other ways, and they've met with Encompass to discuss further steps they can take to develop their diversity strategy.89 One staff member we spoke to mentioned that they hoped GFI would be able to begin paying interns, which might help diversify their team by broadening the pool of potential interns who could afford to take a position with GFI.90, 91
As a result of our coordination, the donation process requires minimal effort by operations personnel, and restaurant team members embrace the program.
As part of the pre-publication editorial process, this review has been commented on by two peers (an editor and referee who is external to the editorial team), a member of the Pregnancy and Childbirth Group's international panel of consumers and the Group's Statistical Adviser.
Support your child's developmental growth by participating in the screening and assessment process, and becoming a key member of the therapeutic team.
As part of the pre-publication editorial process, this review has been commented on by four peers (an editor and three referees who are external to the editorial team), a member of the Pregnancy and Childbirth Group's international panel of consumers and the Group's Statistical Adviser.
As part of the prepublication editorial process, this review has been commented on by two peers (an editor and referee who is external to the editorial team), a member of the Pregnancy and Childbirth Group's international panel of consumers and the Group's Statistical Adviser.
She also said that since 2010, the office has designated a senior member of the DA's executive team with knowledge of the office's investigations to review each contribution received by the campaign for potential conflicts — and that Kasowitz's contribution underwent the process and was accepted.
Districts in the Tri-State Consortium receive visits triennially from teams of educators, who are chosen from other member districts, trained in the visit process, and have expertise in the focus area selected by the host district.
By providing support and suggestions (e.g., information on the developmental processes of death and grieving) team members are able to utilize their areas of expertise to build a supportive environment and enhance the social and emotional well - being in the affected school and community.
She is responsible for providing direction to a team of investigators on process requirements and approaches for resolving ADA and Title VI complaints filed by members of the public against transit providers.
Our helpful Team members will walk you through the entire buying process from vehicle selection trade - in values financing and delivery you will work with one dedicated Team member and never be shuffled around from one high pressure department to another.We guarantee that we will give you a minimum of $ 1000 for your trade - in - no matter the condition.We welcome you to experience how easy car buying can be please reach out to us for more information by Text or email us.
BookLaunchers aims to not only make the process smoother and less time consuming for authors, but also to reduce the costs involved by streamlining the process, having professional team members working full time on projects, and to take advantage of strategic partnerships to reduce costs for add on services.
After establishing this basis, most of the decisions will be made by the leads, but they are always open to ideas and suggestions from all team members throughout the development process.
Data Realms is an independent games studio with two dozen team members in ten countries across four continents, all committed not only to delivering solid gameplay entertainment, but to the democratization of game development by inviting players to engage in the development process in a meaningful, creativity - inspiring, and indirectly educational way.
Interns will become a vital member of our library and art cataloging team by assisting with special projects, including data entry, cataloging library and special collections materials, digitization projects, archival processing and re-housing materials.
BEST's was done using a wider swath of data (but still data that was processed in an early stage by Team members at CRU, as far as I am aware).
By automating the billing process and eliminating all the time tracking and billing hassles, Radiance is able to deliver better services to her clients for less money, and in a way that allows her to be an extended member of their team who can proactively work for them.
Traditional reviews are conducted by members of the RO's appeals team, and they determine solely whether your claim was correctly processed.
Make it easier for the team members to comply with your client team purpose of process by requiring them to report in regularly.
Clients can now see, from any device, what each member of the legal team is working on at any one time, with lawyer efficiency monitored by a smart algorithm combining time spent and tangible outputs, feeding into the firm's ongoing appraisal and remuneration process.
A recently conducted on - the - spot survey by a 50 - member team of health and insurance sector officials revealed that the current number of beneficiaries availing the scheme has touched 15 Lakhs benchmark and the process is on to connect more beneficiaries to the scheme.
Tasks you can expect to be responsible for include: • You will be trained by experienced members of the team and be given simple processes to follow allowing you to deal with most aspects of the role, the others you'll pick up as and when they arise.
The Senior Sale Associate enhances sales staff performance, accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members, teaching improved processes and mentoring team members.
How do I handle requests for such references?Thank you so much for your help!CherylCHERYL M. EARLE3407 Old Dobbin Road, Montgomery, Alabama 36116 - 1903Home Phone: 334-215-3706 Cell Phone: 334-233-2631 Fax: 334-273-0477 E-mail: [email protected] position managing legal discovery and document review with opportunity to assist attorneys with civil litigationBAR ADMISSIONAlabama State Bar, 1999LAW - RELATED EXPERIENCELaw Firm, AlabamaResearch Attorney for Special Projects, Mass Torts Department, November 2001 — February 2008 • Managed Multi-District Litigation (MDL) Document Depository (September 2002 to February 2008) o Reviewed more than 1 million pages of evidentiary documents for litigation purposes and for inclusion in electronic databaseso Coordinated document review assignments with attorneys at local depository and at other sites across the USo Retrieved, reviewed and coded documents in Concordance and Summation legal databaseso Prepared memoranda and spreadsheets providing detailed analysis of discovery materials • Aided attorneys and support staff with processing and preparation of personal injury claims and litigationo Conducted legal research and drafted pleadingso Conducted supplementary online research for additional documents and information pertinent to litigationo Assisted with preparation of correspondence to clients and referring attorneyso Contacted clients for additional information needed in case preparation, litigation, and potential settlementso Prepared and input case intakes and referrals into databaseLaw School, AlabamaStudent Intern, Alabama Disabilities Advocacy Program (ADAP), August 1996 — June 1997 • Participated in law school clinical program under third - year law student practice rule (as authorized by Alabama Supreme Court) o Assisted attorneys and advocates in cases involving mentally ill patients confined to state mental health facilitieso Interviewed clients in person (at state facilities) and over the phoneo Worked with clients, attorneys, and social workers to investigate and resolve issues concerning involuntary confinement and treatmento Aided in legal research on an appellate brief submitted to the U. S. Court of Appeals for the Eleventh Circuit (ruling granted in favor of our client) Faculty Research Assistant for Library Services, Bounds Law Library, March 1996 — June 1997 • Prepared research and teaching materials for law school faculty; worked 20 hours per week while matriculating 10 - 15 hours per semester) o Investigated copyright issues related to procuring and reproducing texts for academic useo Conducted legal research using WESTLAW, LEXIS and the InternetADDITIONAL RELEVANT EXPERIENCEManufacturing Company (MC), Montgomery, AlabamaAdministrative Assistant and Cost Analyst, Materials Purchasing Department, April 1999 — September 2001 • Assisted materials buyers in negotiating and preparing commodities contracts between raw materials suppliers and MC for manufacturing plants in the US and Mexicoo Assisted Legal Department at MC's corporate headquarters with coordination and preparation of documents for litigationo Notified and educated suppliers about MC's freight - on - board policy and its corresponding Uniform Commercial Code (UCC) provisions; result was the reduction of freight claims for both the company and its supplierso Prepared contracts and purchase orders for raw materials and capital projects involving plant maintenanceo Solicited price quotations from current vendors and established Excel spreadsheet format which simplified quote submission process and allowed MC to track and compare usage volumes and costs over timeo Prepared and analyzed cost reports used by materials buyers and production planners in purchasing decisions, including cost reductions, materials consolidation, and selection of vendorso Acted as liaison between vendors and the Purchasing, Transportation and Accounting Departments on issues concerning inbound freight, commercial carriers, and payment terms for commodities, resulting in reductions in freight costs and greater payment discounts for raw materialso Established online databases and printed directories for the Purchasing Department, allowing buyers to have easier and faster access to current vendor informationo Completed Year 2000 (Y2K) compliance project, which involved data collection and communication with MC's past, present, and potential materials suppliers and service providersNot - For - Profit Organization, AlabamaAdministrative Assistant, Combined Federal Campaign, September 1998 — January 1999 • Aided Campaign Director with 1998 Federal Campaigns (CFCs) in City 1 and City 2, which together generated nearly $ 700,000 for more than 1,000 local, national and international charitieso Prepared weekly reports on donations using WordPerfect, Microsoft Word, Excel and dBase IVo Wrote script for Talent Showcase at City 1's 1998 CFC Kickoffo Assisted Director with merger of the City 1 and City 2 CFCs in 1999Regional Bank, AlabamaAdministrative Assistant, Year 2000 (Y2K) Department, March — June 1998 • Worked with Vice President of Corporate Projects on short - term project for the bank's Y2K Departmento Analyzed and processed data on Y2K readiness for all branches of Bank throughout the southeastern USo Organized meetings for personnel of Banko Communicated with vendors of computer hardware, software, and office equipment to request information on Y2K complianceo Prepared compliance files for Federal Reserve auditso Prepared in - house memoranda and reports using Microsoft Word and ExcelRecord / Music Promotion Company, AlabamaRecord Pool Co-Founder; Office Manager, September 1990 — December 1991 • Co-founded record pool to enhance promotion of music in Alabama and the southeastern USo Procured and distributed records from major and independent labels for club, radio and mobile disc jockeyso Coordinated jointly sponsored promotional events with record companies, radio stations and clubso Designed, wrote, and published bi-weekly reports and brochures to inform the music industry of the progress and popularity of music and performers in the region, with specific focus on the Alabama music sceneMajor University, AlabamaGraduate Research Assistant, AUM Department of Marketing, June 1989 — August 1990 • Worked 13 - 20 hours per week as a research assistant to Marketing faculty while carrying a full course load in the MBA programo Analyzed consumer surveys used in academic researcho Assisted Conference Chairperson with coordination for Atlantic Marketing Association (AMA) annual meeting (October 1989) o Co-authored five - year index and classification of AMA Proceedings (published Fall 1991) EDUCATIONLaw School, AlabamaJuris Doctor (JD), 1997 • Scholarshipso Seybourn H. Lynne Scholarship, 1996 - 97o Dexter C. Hobbs Memorial Scholarship, 1995 - 96o E. W. Godbey Memorial Scholarship, 1994 - 95 • Honorso Who's Who Among American Law School Students, 1996 - 94o Arthur Davis Shores Award, 1997 • Activitieso Frederick Douglass Moot Court Team Manager, 1996 - 97 Southern Regional Competition, Second Place National Competition, Eighth Placeo John A. Campbell Moot Court Competition, Spring 1996o Black Law Students Association Delegate, BLSA National Convention, 1997 Co-Chairperson, Public Relations Committee, 1996 - 97 Chairperson, Public Relations Committee, 1995 - 96 BLSA President's Award, 1996 and 1997o American Bar Association, 1996 - 97 Entertainment and Sports Industries Forum Intellectual Property Section Law Student Divisiono LAWS Student Group Leader, 1995 - 96Major University, AlabamaMaster of Business Administration (MBA), 1990Bachelor of Science in Business Administration (B.S.B.A.), 1988 (Major: Marketing — Advertising and Promotion Track) • Honorso Dean's List • Activitieso National Student Advertising Competition Team, 1988 - 90 Seventh District Competition: Third Place, 1990o Marketing Club, 1987 - 90 Vice President — Career Development, 1988 - 89o Public Relations / Advertising (PR / AD) Club, 1988 - 90 Charter Member, 1988 Active in fund - raising and membership driveso Theater Guild, 1988 - 90 Screening Committee, 1989REFERENCESAvailable upon request
PROFESSIONAL EXPERIENCE Blue Cross Blue Shield of North Carolina — Durham • NC 1/2008 — Present Senior Technical Project Manager Introduced money - saving and efficiency - improving Six Sigma to key members of the Senior Leadership Team (CSO and COO) and has approved proof of concept sponsored by the Vice President of Business Process Excellence.
More than 15 years of demonstrated success in timely and accurate payroll processing for high profile organizations in the engineering and manufacturing industries.Recognized by senior management for bringing team members and ideas together for achieving department goals and deadlines.
Software Development Lead — Hightower Financial Services, Portland, OR — 5/2012 — Present • Serve as the team lead for group of six developers tasked with updating current corporate programs as well as creating new applications to help improve operations • Meet with ops directors and department managers on a regular basis to understand the challenges employees encounter in their daily workflow to determine where new opportunities for development may be • Coordinate with supervisors and their staff members to map out current processes and create re-engineering proposals to be shared with executive team • Manage the development of new applications, along with the testing of beta - version programs to help develop final - version programs prior to rollout dates • Received recognition by company management (along with team members) for role in developing software solutions that have contributed to net increase of 42 percent in company - wide productivity
Use my knowledge and understanding of business processes and applications to assist in providing training to fellow team members as well as customers regarding the telecom products offered by the organization and also provide technical advice to help customers in making an informed choice.
• Documented success in generating sales by providing outstanding customer services and expanding and maintaining product knowledge • Well - versed in setting up new displays in an aesthetic manner and according to the store's policies • Special talent for producing novel and unique concepts for merchandize presentation • Exceptional knowledge of building, adjusting and removing product displays in accordance to company's directives • Adept at providing and maintaining positive work relationships with team members to ensure appropriate merchandising solutions • Demonstrated expertise in smoothing out frontend and backend work processes to ensure a positive shopping experience for customers • Particularly effective in upholding stock levels and handling pricing duties for multiple product lines • Adept at organizing and handling inventory and communicating effectively with retail merchants • Focused on reconciling orders with financial plans and forecasts • Excellent ability to recommend merchandise based on customers» needs and upselling associated products • Competent at leading promotional activities and ensuring that store and warehouse security practices are appropriately placed
• Tracked status of new business efforts through business development databases • Monitored market trends and tracking competition to provide recommendations for necessary changes • Built effective business development teams by training and developing staff members • Assisted marketing teams in implementing products and services that meet the specific requirements of customers • Handled lead generation duties through effective management of the company's sales processes
Developed and implemented various programs as member of the Project Development Team working on customer and vendor upload; internal sub-contracting; unplanned delivery cost report; enhancement of a search help process for the vendor master match code by partner; expense distribution report; and assistance in the review of the technical spec documents for some of the various processes designed for the project.
Medical Billing Manager BRONX MEDICAL CENTER, Bronx, NY 6/2012 to Present • Lead medical billing and collection processes by handling calls and correspondence on all overdue balances • Coordinate efforts with management to develop meaningful metrics and ensure that they are achieved • Develop and train team members to carry out specific medical billing, coding and collection activities • Oversee the operations of the billing department to ensure coordination of medical coding, charge entries, claims submissions and payment postings • Follow up on accounts receivables and handle reimbursement management duties • Analyze billing and claims for accuracy and completeness and ensure that claims are submitted to appropriate insurance entities • Prepare and analyze accounts receivable reports and insurance contracts • Audit present procedures to monitor and improve the efficiency of billing and collection procedures • Participate in the development and implementation of operating policies and protocols • Realign staff members to meet changing trends impacting coding, collections and accounts receivables
• Set up and maintain equipment that led to the most minimized change - over time within 5 years • Reduce product yield loss by 58000 $ through dedicated production methods to work on the mechanics of time management • Coordinate with team members to maintain quality of production operations • Complete all production processes in agreement with the Quality Management System and ISO directives • Plan and coordinate with peers / supervisors to ensure safe operations and environmental compliance • Ensure equipment is set up to produce quality products and decrease change - over time and delays • Maintain mill operations with the help of Mill Operation Systems and other tools • Implement corrective actions and make adjustments for smooth running of processes • Perform preventive maintenance activities on production machinery
THE POSITION: * The successful candidate will be working as a Senior Recruitment Consultant within the companies commercial recruitment division and handle the full 360 recruitment cycle * Mentoring newer members of the team and trainees * Responsible for winning new business development and managing / nurturing existing accounts * Attending external networking events and business meetings with prospective clients * Working closely with the business development & marketing team to quickly embed new clients that they win into the business by providing a best in class service * With support from the admin team: Advertising vacancies, proactively searching for talent, screening candidates, preparing candidate CV's and managing the full process through to offer / decline THE PERSON: We are looking for an individual who is already working as a Recruitment Consultant within a Recruitment Agency environment with experience of handling permanent vacancies Experience within the Commercial Recruitment Sector would be a significant advantage, however, we are interested in speaking with candidates any area of professional recruitment who have the ability to easily transfer to a new sector (or convince us why we should adopt the sector in which they currently operate INTERESTED?
Described use and operation of merchandise to customers.Received and processed cash and credit payments for in - store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Placed special merchandise orders for customers.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Created strategies to develop and expand existing customer sales, which resulted in increase in monthly sales and making team bonus every month
background in sales and customer service, as well as in - depth understanding of the sales cycle process... Managed a successful sales team of 12 members who consistently exceeded sales goals by 10 % or more each... month.
Additional responsibilities included participating in the intake process by interviewing clients and family members to obtain family, social, employment, medical and mental health treatment history and serving as a member of a multi-disciplinary team to review client cases, treatment approaches, clinical issues, client progress, and treatment recommendations.
Toyota Engineering and Manufacturing North America (Princeton, IN) 10/2001 — 5/2010 Technician / Skilled Maintenance Team Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team memTeam Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team memteam members
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Responsible for accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring effective operations Perform product research, verify specifications, and author sales / marketing proposals Manage product inventory, client database, order processing, and shipping Design and implement successful special events generating new customers and enhanced brand awareness Create and manage corporate helpdesk, information database, and policies and procedures for daily operation Negotiate contracts with vendors, contractors, and clients resulting in a financially favorable agreements Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and corporate travel arrangements Create a clean, friendly, and productive office atmosphere Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Administrative Assistant — Duties & Responsibilities Provide administrative support services across a variety of highly technical fields Represent company brand with poise, integrity, and positivity Coordinate reappointment and re-credentialing process for allied healthcare providers Oversee applications, primary source verification, and outstanding information retrieval Perform legal research and writing on a variety of medical compliance topics utilizing LexisNexis Direct the layout, print, and distribution process for forty medical publications Strictly adhere to all department budgets and project timelines Manage calendars, travel arrangements, and complete itineraries for senior leadership Handle accounts receivable, accounts payable, QuickBooks, billing, and reimbursements Responsible for tracking and replenishing office supplies and information technology hardware Create presentations, charts, and reports regarding organizational structure, workflow, and efficiency Direct logistical aspects of company events including venue, registration, A / V, and refreshments Implement new electronic recordkeeping software to streamline processes and enhance security Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Train new team members ensuring they understand the brand and adhere to company policies and procedures Encourage high customer retention by maintaining friendly, supportive contact with existing clients Skilled in Microsoft products, Visio, Lotus Notes, GroupWise, C++, HTML, Oracle, VBA, and VB.NET
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned
Scientist / Lab Supervisor • Oversaw team activities including quality control, batch release, and legal compliance • Responsible for team training, work assignments, and overall product development • Developed training materials which cut training time by 50 % while increasing efficacy • Directed investigations regarding corrective actions and preventative actions • Restructured testing process reducing testing time and expense by 50 % • Conducted internal audits to ensure professional and efficient operations • Authored IQ, OQ, and PQ plans, protocols, methods, and summary reports • Reduced batch cycle time from 6 months to 4 weeks by creating of cross functional team • Motivated team members resulting in company loyalty and increased productivity
Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow
ING US Financial Services (Atlanta, GA) 5/2006 — 2/2009 Six Sigma Black Belt • Responsible for identifying, defining, and implementing continuous improvement (Six Sigma) projects • Communicated quality management tools and methodologies to project teams • Established and directed process improvement group reporting process • Cut annual process budget by 20 % by reducing testing / production errors through process standardization • Saved $ 350K of annual business contract production costs through vendor consolidation and elimination of manual product assembly • Identified $ 2 million in potential annual savings by developing a check processing distribution strategy • Reduced annual expenses by $ 1.7 million through cost avoidance by optimal vendor selection processes • Minimized business risk and legal mitigations by tracking / confirming contract delivery to clients and standardizing marketing forms practices and control measures • Mentored Green Belts and team members on their roles and responsibilities
Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success
Grain Processing Corporation (Washington, IN) 5/1999 — 4/2001 Electrical and Instrumentation Technician • Maintained process control of grain processing operations, by utilizing DCS controller troubleshooting capabilities, modifying function sequence tables, and programming new ladder logic as requested by production • Tuned process control loops and calibrated instrumentation to maintain reliable loop feedback • Repaired and maintained all temperature, pressure, flow, level instrumentation, HART protocol, and Smart capable devices • Developed predictive and preventative maintenance tasks along with control systems on instrumentation, gas trains, and control valves • Trained and assisted production team members on proper operation, troubleshooting techniques, and equipment / instrumentation utilization • Updated all piping and instrumentation drawing (PID's) after installation of new hardware and software
Once a couple has choosen KCP by hiring a lawyer associated with the collective and asking for the process, McAlpine is often the first member of the collaborative team to meet with both spouses to begin to address any conflict, lack of communication, or issues relating to the children.
Through this process the child specialist works to ensure that the emotional needs and concerns of each child are being considered by both parents and all members of the team.
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