We also have an extensive recall system in place that allows us to trace
products that may have any quality issues that do not
meet the
standards our customers have come to
expect, allowing us to maintain the high level of trust we have earned.
Adept at motivating team to
meet goals and achieve exemplary productivity while maintaining high
standards of quality
expected of the
products manufactured at the facility.
Job Responsibilities (but not limited to): * Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting
product through point of sale * Provide customers with highest level of customer service
expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are
met with respect to equipment,
product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up customer sales * Responsible for following all company
standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting customers with rental equipment.