As noted above, we initiated a position in Fidelity National Financial (FNF), the largest and most
profitable title insurance company in the U.S. Title insurance is a fairly concentrated market with the top four industry players controlling approximately 90 % of the market.
Professional Experience PHP LLC (Bountiful, UT) 2004 — Present Insert
Title • Manage an
insurance and financial services office of 35 agents ensuring
profitable and professional operations • Responsible for training agents in
company protocols and ensuring agent licensure • Oversee acquisition of
insurance and financial service providers for client use • Perform full service client portfolio management including financial analysis, planning, and product sales • Oversee client account administration ensuring exceptional customer service and troubleshooting • Consistently exceed revenue goals through effective cold calling, marketing, referrals, and other tactics • Utilize extensive training in employee motivation tactics to build team loyalty and dedication to excellence • Recognized for excellence in management, sales, and customer service • Perform additional client service functions including medical lab scheduling and other logistics as needed