The Arnold Group, Frederica, DE (8/2014 to Present) Computer Repair Technician • Introduce the concept of «remote troubleshooting» resulting in a great increase in customer satisfaction levels • Successfully repair a bug in the LAN that had gone undiagnosed for 3 months and was causing the LAN to misbehave • Respond to telephone calls for computer configuration assistance • Provide users with information on how to install software and correlating licenses • Walk users through each step of installation to ensure that
proper installation procedures are followed • Fix software and hardware issues by performing troubleshooting and diagnostic activities • Test systems to make sure that they are properly installed and get rid of any bugs that may cause problems later on
Reinstall new serpentine belt and drive belt (refer to manufacturer's service manual for
proper installation procedures).
Not exact matches
You write a detailed response, attach Ikea - style documentation for
proper Mousetrap
installation procedures, and send your reply through the Gorgias system.
Assisted in revision of product
installation and configuration
procedures provided for customers to ensure
proper system functionality was established.