Finally, you will want to talk to your potential
provider about claim processing turnaround times.
Not exact matches
Among the most frequent complaints customers tend to have
about their Car Insurance
providers are refused
claims, unsatisfactory compensation on
claims, delays in adjustment
process, too high premiums, poor repair quality of insurer's repair shop, raised rates after accident, lack of proper attention to their problems etc..
The
claims department doesn't have a phone number (email / snailmail are the only means of communication), so any questions you ask
about the
claims handling have a long
process time and you end up paying the
provider directly.
Refer to your policy certificate for specific information
about your coverage or contact your
provider to begin the
claims process.
Operated and answered multiple program hotlines ranging in inquiries from technical assistance request with the
provider portal to general questions
about the
claim appeal
process.
Provided customer service to
providers, answered 40 - 60 phone calls per day for
providers with questions
about how their
claims are
processed, speak with other plans
about claims, communicate with other plans and adjust
claims.