«Service failures that affect a group of customers cause them to be more annoyed with
the provider than problems that impact an individual,» adds Arne Albrecht, a researcher at the Chair of General Management and Marketing and lead author of the study.
Service failures that affect a group of customers cause them to be more annoyed with
the provider than problems that impact an individual.
Not exact matches
Rather
than just talking to them, you'll actually listen to them and try to understand their goals, their needs, their pain points and any
problems with similar
providers they've had in the past.
Such risks and uncertainties include, but are not limited to: our ability to achieve our financial, strategic and operational plans or initiatives; our ability to predict and manage medical costs and price effectively and develop and maintain good relationships with physicians, hospitals and other health care
providers; the impact of modifications to our operations and processes; our ability to identify potential strategic acquisitions or transactions and realize the expected benefits of such transactions, including with respect to the Merger; the substantial level of government regulation over our business and the potential effects of new laws or regulations or changes in existing laws or regulations; the outcome of litigation, regulatory audits, investigations, actions and / or guaranty fund assessments; uncertainties surrounding participation in government - sponsored programs such as Medicare; the effectiveness and security of our information technology and other business systems; unfavorable industry, economic or political conditions, including foreign currency movements; acts of war, terrorism, natural disasters or pandemics; our ability to obtain shareholder or regulatory approvals required for the Merger or the requirement to accept conditions that could reduce the anticipated benefits of the Merger as a condition to obtaining regulatory approvals; a longer time
than anticipated to consummate the proposed Merger;
problems regarding the successful integration of the businesses of Express Scripts and Cigna; unexpected costs regarding the proposed Merger; diversion of management's attention from ongoing business operations and opportunities during the pendency of the Merger; potential litigation associated with the proposed Merger; the ability to retain key personnel; the availability of financing, including relating to the proposed Merger; effects on the businesses as a result of uncertainty surrounding the proposed Merger; as well as more specific risks and uncertainties discussed in our most recent report on Form 10 - K and subsequent reports on Forms 10 - Q and 8 - K available on the Investor Relations section of www.cigna.com as well as on Express Scripts» most recent report on Form 10 - K and subsequent reports on Forms 10 - Q and 8 - K available on the Investor Relations section of www.express-scripts.com.
Bigger, more established
providers like schools and health visiting services can be the hardest to get on board, she adds: «We had a particular
problem with health visitors because what we wanted was something more significant
than just handing out a leaflet, but less «formal»
than a referral.
Call your
provider if you have bright red bleeding that lasts longer
than a few days after delivery because this could indicate a
problem.
Link your cloth diapers to their
problems, and «sell» them on the «benefits» that really matter to your
provider, rather
than irrelevant features of the product.
After one year, researchers found that primary care
providers felt that treating pain patients was less of a
problem in their practice, particularly among the experimental group, although younger practitioners continued to express more concern about prescription opioid use
than older practitioners.
But some researchers have taken to approaching the
problem from the other direction: What if the discrepancy arises from a flaw in our theory of gravity rather
than from some
provider of mass that we can not see?
If your diarrhea is severe or lasts more
than two days, it might be a sign of an underlying
problem that you should talk to your healthcare
provider about.
(8) Since diabetes is among the top growing health
problems in the world with more
than 280 million people affected, managing diabetes is a considerable challenge to
providers and healthcare systems.
The
problem, say some early - childhood educators, is that districts often have higher standards
than other
providers in such areas as teacher qualifications and staff - to - child ratios, and therefore have higher costs.
Managing new legal
problems, legal technologies, procurement processes, and varying types of legal service
providers is more challenging
than ever before.
As a result, auto injury cases with these
problems tend to go to trial more often
than cases where the plaintiff sought medical care immediately and continued to receive medical care in a consistent manner, in line with the recommendations of their medical
providers.
The HHS checklist offers general, step - by - step guidance for healthcare
providers in the event of a security incident that includes: (1) immediately executing response procedures and contingency plans to fix technical
problems to stop a security incident; (2) reporting a security incident to appropriate law enforcement agencies; (3) reporting all cyber threat indicators to federal and information - sharing analysis organizations; and (4) reporting a breach to the HHS as soon as possible (but no later
than 60 days after the discovery of a breach affecting 500 or more individuals).
Pretending that solos aren't billing many hours because they're inefficient rather
than because their service is in low demand is not only non-responsive to the real
problem, but is insensitive and cruel — even if completely unintentional (side note: I know that Clio and other LPM
providers in this space really do care about and support solos, far more
than the bar associations ever did).
Rather
than wait for your Internet service
provider to fix the
problem, you can try using a third - party DNS server like OpenDNS or Google Public DNS.
Today's wireless networks have run into a
problem: More people and devices are consuming more data
than ever before, but it remains crammed on the same bands of the radio - frequency spectrum that mobile
providers have always used.
Summary Customer service representative for more
than 3 years with an amazing ability to empathize with... drivers in need while also providing excellent customer service, listening carefully to the
problem... stressful situations, and dispatching service through a wide variety of network service
providers
Relative to typical parent - teacher agreement (Achenbach, McConaughy, & Howell, 1987), the parent / child - care -
provider correlation (n = 79) was higher
than expected for competence (intraclass correlation coefficent = 0.59) and typical for
problems (intraclass correlation coefficent = 0.28).
More hours of child care have been related to heightened behaviour
problems, beginning at age 2 and extending into early middle childhood.23,25 - 27 In addition, early centre - care experience is associated with more
problem behaviours.28 The negative effects of child care hours in the NICHD Study have been found to be more strongly related to externalizing behaviour in early childhood when children received poorer care from their child care
providers and when children spent a greater proportion of time with a group of peers that was larger in size
than recommended by experts.29
Many healthcare
providers provide symptom management rather
than treating the main
problem.
Promising school - based interventions (Gross et al., 2003; Reid, Webster - Stratton, & Hammond, 2003) may not be useful if ODD symptoms occur primarily at home, and interventions and referrals originating in pediatric primary care offer certain advantages: (a) other
than teachers, physicians have the most professional contact with the families of preschoolers; (b) pediatricians report that research on the role of the primary care
provider in treating mental health
problems is important to them (Chien et al., 2006); and (c) parents tend to trust physicians» opinions, and pediatricians» recommendations are the best predictor of help - seeking for preschoolers» behavior
problems (Lavigne et al., 1993).
Housing
providers such as Habitat for Humanity do incredible things but the housing
problems faced by every community in North America are much bigger
than Habitat's resources.
I believe Jay mentioned that some
providers keep the «
problem» properties for themselves, rather
than sell them.
«When lenders read your credit report, they'll be looking for issues such as a
problem making your mortgage payments on time, a high level of debt and the maturity of your credit,» says Jeffrey Taylor, managing partner of Digital Risk, a
provider of mortgage processing services and risk analytics in Maitland, Fla. «If you have a four - or five - year history with a major credit card, that's better
than six months with a local store credit card.»
While we are not immune to the serious
problems facing global credit markets, our financial institutions are in much better shape
than mortgage
providers in the U.S..