Sentences with phrase «providing aftersales»

• Documented success in providing aftersales services, in accordance with the company's rules and regulations.
This includes assisting customers in determining the location of their desired products, demonstrating product features and explaining benefits, providing aftersales service information, and ensuring smooth check out.
Eager to apply exceptional proficiencies in demonstration of product uses, and providing aftersales services.
• Led customers through payment procedures by assisting cashiers in processing payments through credit cards and cash • Ascertained that all purchased items were properly packed or wrapped according to customers» instructions • Handled complaints and suggestions by first listening intently to what customers have to say and then managing the problem according to protocol • Provided aftersales services according to company policies • Made follow - up calls to gauge customer satisfaction
• Introduced a dynamic interest calculation system, making it easy to calculate financing interests for different customers on the same Excel file • Greeted customers and provided them with assistance in choosing vehicles • Provided information regarding features and benefits of chosen vehicles and instructed sales reps to perform demonstrations • Suggested financing and insurance coverage avenues for newly bought vehicles and arranged for them on the specific request of customers • Provided aftersales services along with ensuring that any problems such as defects are handled according to the company policy • Trained sales representatives in initiating and closing sales by providing them with insight into customer services and sales
Waitrose, Carson, IA May 2012 — Present Supermarket Assistant • Welcome customers as they arrive at the supermarket / department and inquire into their purpose of visit • Provide customers with information on where their choice of products are located • Assist customers in locating items and provide them with information on prices and expiry dates • Demonstrate product features and provide warrantee information • Lead customers through payment procedures by processing cash and credit card payments • Pack purchases in paper bags and assist customers in carrying them to their vehicles • Arrange for purchases to be delivered to customers» offices and homes • Provide aftersales services by calling up customers and asking them if their purchases are working properly • Take and service requests for exchanges and returns by strictly following company policies • Handle stocking and restocking activities, keeping the 4Ps of marketing in mind • Ascertain that the department and assigned shelf areas are kept cleaned and maintained at all times
• Receive shipments and compare them with receipt orders to ensure their accuracy • Assist in unloading merchandise and placing it in designated storage areas • Open boxes and crates and count items to ensure that they conform to quantity standards • Place items in store shelves by arranging them according to marketing principles • Greet customers and assist them in locating products by either escorting or directing them • Demonstrate product features and provide information regarding prices and warranties • Lead customers through payment procedures by either assisting them with transactions or handling cash and credit card transaction on POS systems • Tender change and ensure that purchases are properly bagged and delivered to customers» vehicles • Provide aftersales services and handle complaints by ensuring total customer satisfaction

Not exact matches

Provide customers with information on aftersales services and warranties.
• Greet customers and assist them with the queries regarding product location • Provide customers with information on product features and aftersales services • Clean and stock shelves and display cases and tables • Ascertain that all displayed items have current price tags on them • Receive merchandize from vendors and suppliers and compare invoices to items that have been actually received to ensure accuracy of shipment • Make arrangements for received merchandize to be stored in the warehouse or delivered to the front end for displaying purposes • Physically wheel received items to the store and display them according to company policy • Take inventory of merchandise to determine items that need to replenished or reordered • Maintain communication with procurement officer to provide them with information on required items • Stamp, attach and change price tags in accordance to evolving store policies • Handle cycle counts of inventory and assist in packing products into kits • Provide product availability information to customers and assist them throughout the purchasing process • Handle shelf allocation and rotation procedures, along with building displays and handling loading and unloading of merchandize onto / from delivery trucks • Take customers» complaints, refer them to appropriate store personnel and assist in resolving customer complaints in a proactiveProvide customers with information on product features and aftersales services • Clean and stock shelves and display cases and tables • Ascertain that all displayed items have current price tags on them • Receive merchandize from vendors and suppliers and compare invoices to items that have been actually received to ensure accuracy of shipment • Make arrangements for received merchandize to be stored in the warehouse or delivered to the front end for displaying purposes • Physically wheel received items to the store and display them according to company policy • Take inventory of merchandise to determine items that need to replenished or reordered • Maintain communication with procurement officer to provide them with information on required items • Stamp, attach and change price tags in accordance to evolving store policies • Handle cycle counts of inventory and assist in packing products into kits • Provide product availability information to customers and assist them throughout the purchasing process • Handle shelf allocation and rotation procedures, along with building displays and handling loading and unloading of merchandize onto / from delivery trucks • Take customers» complaints, refer them to appropriate store personnel and assist in resolving customer complaints in a proactiveprovide them with information on required items • Stamp, attach and change price tags in accordance to evolving store policies • Handle cycle counts of inventory and assist in packing products into kits • Provide product availability information to customers and assist them throughout the purchasing process • Handle shelf allocation and rotation procedures, along with building displays and handling loading and unloading of merchandize onto / from delivery trucks • Take customers» complaints, refer them to appropriate store personnel and assist in resolving customer complaints in a proactiveProvide product availability information to customers and assist them throughout the purchasing process • Handle shelf allocation and rotation procedures, along with building displays and handling loading and unloading of merchandize onto / from delivery trucks • Take customers» complaints, refer them to appropriate store personnel and assist in resolving customer complaints in a proactive manner
Macy's, Providence, RI 6/1992 to 8/1999 Retail Sales Associate • Welcomed customers as they arrive and responded to their requests for information • Escorted customers to choice of aisles and assisted them in locating products • Provided product information and demonstrated product features • Made customers aware of product warrantees and return policies • Assisted customers through payment procedures and arranged for deliveries to be made • Packed purchases and assisted customers in carrying bagged items to their cars • Provided customers with aftersales services over the telephone and in person • Serviced complaints and handled exchanges and returns
• Focused on providing exceptional aftersales services with the intention of ensuring repeat business opportunities and return business.
HIGHLIGHTS OF QUALIFICATIONS • Proven ability to greet customers according to company protocols and go the extra mile in ensuring their satisfaction • Skilled in recommending products according to customers» requirements and specific interests • Familiar with demonstrating use of products and providing insight into aftersales services • Proficient in handling gift wrapping duties, along with organizing and processing product exchanges
Buying Assistant K - Mart, Carson City, NV 2/2009 — 7/2013 • Assisted sales assistants in actively seeking out customers within the store and offering help • Demonstrated products to customers based on their individual likes and requirements • Provided customers with information on available products, their features, and prices • Led customers through the payment procedures, and packed their purchases according to company policies • Ascertained that customers were made aware of return, exchange and aftersales service policies and procedures for purchased products
Proven record of promoting the company's products by holding demonstrations and providing excellent aftersales services.
Valpal, Mechanic Falls, ME July 2009 — Present Telemarketer • Increase customer base by 35 % through extensive cold calling endeavors, over a period of 8 months • Train telemarketers in performing telemarketing work by employing «non-intrusive» calling and questioning methods • Refer to provided list of prospective customers and eliminate DND prospects from it • Call potential customers using dedicated telephone systems and introduce self and the company • Provide information regarding the company and the services that it offers and gauge potential customers» interest • Assist potential customers in understanding product lines and aftersales services • Inquire into if prospects would like to acquire further information regarding their products of interest
• Documented success in providing returning customers with high quality aftersales services while remaining within the parameters of company policy.
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