Sather's experience in operations will help Aquatic Life continue
providing timely shipments to customers while ensuring quality.
Not exact matches
Needlepoint — Los Angeles, CA Merchandise Assistant June 2012 — Present • Place and track orders and enter purchase information using established systems • Track
shipments of samples and inventory to ensure
timely delivery • Track merchandise and prepare pallets for returns •
Provide reporting on constant and ad hoc basis • Assist inventory teams with allocations
The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors •
Provided timely resolutions for client health complaints and product defects • Tracked late or lost
shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and
timely manner
Documentation Coordinator (2004 — 2005) • Oversee
shipment of client cargo throughout the Caribbean • Answer questions and guide the customer through the booking process • Ensure that all required documentation has been processed in an accurate and
timely manner •
Provide exceptional customer service ensuring client satisfaction and repeat business
WE DO
PROVIDE TRACKING NUMBERS AS PROOF OF
SHIPMENTS SO YOU CAN TRACK YOUR PARCELS
TIMELY.