IN - STORE
PURCHASES No return or exchange will be accepted for the following items which are defined as «Excluded Items» for purchases in store: Merchandise that is not in Sellable Condition; fine jewellery, vintage jewellery, watches, vintage watches, pillows, mattresses, fur, bespoke or made - to - measure Merchandise, custom orders, vintage Merchandise, antiques, unique and fragile Merchandise, Merchandise invoiced as «no refund» or «no return no exchange», Pre-sale, Sale or Aged Stock Merchandise invoiced as «no return no exchange» or sold «as is», perishable goods, including food, beverages, flowers, plants (including the vases / pots / vessels in which the flowers and plants are planted) and hampers, Apple Merchandise, Lane Crawford Gift Cards («Gift Card»), and items subject to Environmental Levy on Plas
PURCHASES No return or exchange will be accepted for the following items which are defined as «Excluded Items» for
purchases in store: Merchandise that is not in Sellable Condition; fine jewellery, vintage jewellery, watches, vintage watches, pillows, mattresses, fur, bespoke or made - to - measure Merchandise, custom orders, vintage Merchandise, antiques, unique and fragile Merchandise, Merchandise invoiced as «no refund» or «no return no exchange», Pre-sale, Sale or Aged Stock Merchandise invoiced as «no return no exchange» or sold «as is», perishable goods, including food, beverages, flowers, plants (including the vases / pots / vessels in which the flowers and plants are planted) and hampers, Apple Merchandise, Lane Crawford Gift Cards («Gift Card»), and items subject to Environmental Levy on Plas
purchases in store: Merchandise that is not in Sellable Condition; fine jewellery, vintage jewellery,
watches, vintage
watches, pillows, mattresses, fur, bespoke or made - to - measure Merchandise,
custom orders, vintage Merchandise, antiques, unique and fragile Merchandise, Merchandise invoiced as «no refund» or «no return no exchange», Pre-sale, Sale or Aged Stock Merchandise invoiced as «no return no exchange» or sold «as is», perishable goods, including food, beverages, flowers, plants (including the vases / pots / vessels in which the flowers and plants are planted) and hampers, Apple Merchandise, Lane Crawford Gift Cards («Gift Card»), and items subject to Environmental Levy on Plastic Bags.
When you sign up for a new account, you'll automatically qualify for 20 % off your first
purchase of apparel, shoes, jewelry, handbags, and home items, as well as 10 % off
watches, furniture, mattresses, and
custom blinds and shades.