PROFILE Results - driven Reliability / Technical Engineer with 25 + years experience contributing to R&D and
quality assurance initiatives for a global organization, offering significant expertise including: * Proficient in providing technical and engineering support in manufacturing environments to achieve department / project objectives review results for overall accuracy, completeness, and soundness of technical application...
Leverage superior communications and strong ability to deliver complex and
quality assurance initiatives for all products and services on time and budget while collaborating with vendors to provide cost effective project initiatives.
Demonstrate strong communications skills, excellent at verifying
quality assurance initiatives for all research that validate critical research and testing initiatives.
Demonstrate strong client communications skills, excellent at verifying
quality assurance initiatives for all specimens that validate critical quality control initiatives.
RELEVANT EXPERIENCE Program Development Collaborated on the modification of project designs and specifications, monitored improved procedures and participated in
quality assurance initiatives for all Picture Archiving and Communications Systems (PACS) for the Dept. of Veteran Affairs.
Not exact matches
• Held weekly staff meetings to set goals and discuss sales goals, process and procedure and
quality assurance for customer service and retention
initiatives.
Progressive software
quality assurance experiences have created a passion
for surpassing project objectives via combination of superior program testing and superlative client support
initiatives.
Responsible
for all aspects of technical
initiatives including product definition, product development,
quality assurance, implementation,, customer support and hosting operations.
Key Highlights: • Focus on all participative Lean
initiatives and schedule materials inspections
for quality assurance.
United States Department of Commerce, Houston • TX 2010 Enumerator Completed census taking
initiatives for the 2010 national census going from door - to - door compiling demographic information and ensuring
quality assurance of original census interview.
Progressive software
quality assurance experiences have created a passion
for surpassing project objectives via combination of superior program testing, Business Process Improvement strategies, Change Management and Configuration
initiatives, and superlative client service and support.
• Provided business training
initiatives for all new hires and served as mentor to focus on customer - centric service and support and
quality assurance adherence.
CAPGEMINI (Chicago, IL) 1999 — 2004 Manager • Manage projects related to customer application development, maintenance, business analysis and testing /
quality assurance • Led the corporate Project Management Certification Group • Responsible
for project management networking and training of potential PMP candidates • Provide
quality assurance coaching and mentoring and prepared and rolled out training plans • Assist in the organizational
initiative of attaining CMMI Level 3, conducting internal audits and appraisals, and training on the CMMI and SCAMPI methodologies • Serve as a consultant
for the AON Corporation — Insurance Brokerage System Assessment (Chicago, IL) • Act as the Functional Manager conducting a high - level competitive analysis of insurance brokerage solutions, commercial vendor packages, and AON internal systems • Offer consulting services to Sprint (Overland Park, KS) • Serve as Project Manager, Project Leader, and Business Analyst • Lead Trouble Reporting System (TRS), Facilities Management System (FMS), and Integrated On - demand Network (ION)
initiatives