OFSTED maintained that instead of a robust challenge through a Complaints Procedure, it relied upon its
quality assurance processes which, in London, included three
quality assurance reads, two by an HMI including an evidence based review and a review of the factual accuracy check response by the lead inspector, a sign off by a senior HMI and the final sign off by the regional director,
before proof reading.
Quality assurance, or «QA» testing, is the
process of reviewing your eLearning course to identify any outstanding errors, typos, or other glitches that must be fixed
before the course is published.