Sentences with phrase «quality business documents»

Not exact matches

Pneus Unimax supplies members with a «quality challenge» document, common in European tire businesses, which includes 30 pages of good practices for retailers.

An eight - page document spells out basic requirements: a metro area with more than 1 million people, a diverse population, high quality of life, abundant technical talent, strong university system, a business - friendly environment and access to mass transit.

Process analysts also work on quality improvement projects and document business processes for ISO 9001 and other quality certifications.

This document identifies how the integration of quality wellness coaching can enhance the overall skills / value of the coach while simultaneously bolstering the current and future growth of the business.

Intermediaries that bring together civic, business, and governmental leaders can help design local systems, track and document progress, and work to ensure that local programming achieves both quality and scale.

The highlight of the latest video is how the PlayBook can flourish in a business environment and brings forth many of its qualities such as viewing Microsoft Office documents or working with business apps and such.

In this age of technology and competition, it's important to get things right the first time when it comes to professional appearance and quality of business documents.

You people know how to draft a high - quality document on International business strategy with following a proper structure.

Our mission is to provide quality, affordable and easy - to - use document management software for businesses and homeowners.

· Listening to customer requirements and presenting appropriately to make a sale; · Maintaining and developing relationships with existing customers in person and via telephone calls and emails; · Cold calling to arrange meetings with potential customers to prospect for new business; · Responding to incoming email and phone inquiries; · Acting as a contact between a company and its existing and potential markets; · Gathering market and customer information; · Representing the company at trade exhibitions, events and demonstrations; · Negotiating on price, costs, delivery and specifications with buyers and managers; · Advising on forthcoming product developments and discussing special promotions; · Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer; · Reporting to Senior Management on sales and potential opportunities in your area; · Reviewing your own sales performance, aiming to meet or exceed targets; · Gaining a clear understanding of customers» businesses and requirements; · Following up with customers for payment; · Doing Quality - Control on products delivered; · Attending team meetings and sharing best practices with colleagues in East Williamsburg, Brooklyn.

Quality Solicitors» CEO Craig Holt explains it further: the ad «creat [es] an understanding that legal services aren't really about forms and documents and black - letter law, but about life and emotions and people's families [and] businesses.»

Lachlan McKnight (our CEO) and Evan Tait - Styles (our CTO) founded LegalVision as a document automation business (high - quality documents that could be generated online).

Just as much as Disney, we're in the relationship business: the real value we deliver resides not in the quality of the documents we produce or even the advice we render as in the impact we have on others.

If you have a lot of receipts, business cards, or other paper documents, you can use Shoeboxed to get high quality scans.

it includes the job opening towards the post of accountant, actuary, analyst, business support executive, Automation support executive, representatives for claims recovery, Document processing officers, information technology, internship program trainees, maintenance representatives, Secretarial officers, writers, software analyst, quality analyst, warehouse — store keeper, etc..

Tags for this Online Resume: Benefits, Quality, Quality Assurance, Quality Control, Management, AT&T, Document Management, Email, broadband, Business Development

Darlene has skillfully developed targeted, customized, and top - quality personal marketing documents for a broad range of professions since 2001 and has demonstrated particular strengths working with mid-level management, operations, and executive clientele in the areas of: sales, marketing, and business development; logistics, transportation, and supply chain operations; and corporate health and safety, along with hospitality management, academia, and law enforcement industries.As a global leader within Career Directors International (CDI), Darlene has been honored to serve as a judge to «raise the bar» in the resume writing field for the Toast of the Industry Awards and World's Best Resume Writer Competition.

He uses his extensive background in technical, business, and educational writing to produce highly effective documents for all industries and sectors, and throughout his career he has consistently delivered top - quality results for his clients.

Seeking the position of a proposal manager to manage, plan and support business group sales teams in preparing, planning, and delivering top - quality presentations, proposals, and other business development documents.

• Committed to delivering exceptional customer services in a bid to ensure repeat business • Focused on working as a collaborative team member to make sure that each work module is handled in a professional manner • Skilled in taking and delivering orders in an accurate and time efficient manner • Excellent skills in preparing food items according to preset recipes and carefully wrapping and delivering them • Particularly effective in monitoring dining room activities and going the extra mile to ensure customer satisfaction • Proficient in following critical standards for raw and finished product quality and service speed • Adept at following all food safety and hygiene requirements and practices • Hands - on experience in handling station preparation, stocking and inventory duties • Demonstrated expertise in following recipes accurately and maintaining food preparation processes, including marinating, seasoning and cooking • Qualified to anticipate customer volume throughout the day and prepare food items accordingly to ensure that no wastage occurs • Documented success in maintaining appropriate portion control and consistently monitor line food levels

• Comprehend the need for required goods and services and solicit bids • Perform basic analysis for fixed priced and variable contracts • Conduct basic procurement procedures to acquire goods and services • Analyze business practices and market conditions to evaluate bid responsiveness • Draft contract provisions and correlating documents • Solicit sources of supplies, analyze and compare prices and discount rates • Negotiate prices and transportation charges • Draw up contracts for each vendor / supplier decided upon and send out contracts to be signed • Plan and carry out recruiting work by following established procedures • Assist in training personnel to carry out the work that they have been hired for • Ascertain that procured goods are received on time and check for quality and quantity

Essential duties of a Financial Controller are reporting to managers, participating to audits, analyzing books, preparing regulatory reporting, assisting month - end and year - end close processes, ensuring quality control of financial transactions, documenting business processes, and directing the preparation of the budget.

Quality is our top priority — we have built our business on referrals and repeat business — but we have no control over how you use the document or the availability of suitable jobs.

I recommend that if you are struggling to create a quality business related document for work, job search, and / or business to invest at minimum the premium version.

If you have regularly raised the bar by the quality and innovative appeal of your presentations, business case documents, projects, outside - the - square thinking, or consistently superior performances

Our specialists have constructed a notoriety of giving steady resume writing and presentation document quality for official level experts in all businesses.

Tags for this Online Resume: Business Analysis, Business Analyst, Microsoft Windows 8, Retail, Banking Industry, Business Requirements, Management, Quality Assurance, Test, Document Management

Tags for this Online Resume: ETL, Microsoft SQL Server, Structured Query Language, Compliance, agile, waterfall, CMMI, Business Analyst, Quality Assurance Tester, SDLC, risk management, lead on and offshore testing teams, requirements elicitation, documenting, management, Project Management, defect resolution, Liaison, detail oriented, Testing / Project Coordinator, Writing, executing and updating test cases, Application Integration, Services / Microservices, Data Flows, API testing, Functional, Non-functional, Regression testing, Web and desktop applications, Validation of requirements and Verification testing for requirements, ALM, HP Quality Center, Several different Tracking and Auditing Tool, Several different Databases types, Cloud, Mobile Device testing

Documenting and governing the life cycle of data, including source - to - target mappings, data dictionaries, transformations, and data quality and business rules

Worked with business unit leaders outside of IT to help manage major upgrades in the Quality, Manufacturing, Training, ISO, Document Control and HR functions throughout the company.

6/1/2014 — Current Freelance Translator and Interpreter — Columbia, SC Translate engineering, quality assurance, business administration, and scientific documents.

• Competent at delivering high quality written and verbal content by exhibiting strong presentation skills • Documented success in effectively responding to requests from team members and clients, keeping accuracy and timeliness in mind • Exceptionally well - versed in handling social media and online communities in relation to broader media mixes • Proficient in researching and preparing materials for new business opportunities and presentations • Highly skilled in prioritizing work, meeting deadlines and actively communicating deliverables and project progress • Deeply familiar with coordinating administrative tasks and projects, and ensuring appropriate task execution • Effectively able to assist with account activities such as special and media events, media relations, social media, desk - side briefings and program implementation • Qualified to develop and write press releases, fact sheets, media materials and byline articles • Adept at pitching and achieving editorial placements and handle client correspondence and blog posts • Unmatched ability to create contracts, sales kits and meeting resources from scratch • Proven ability to build and maintain strong relationships with vendors and suppliers to ensure timely and accurate delivery of required supplies • Track record of effectively managing vendor libraries and handle new venue research activities • Deeply familiar with initiating estimate revisions for client approvals, and disseminating project direction as required

Skilled in identifying and documenting quality business requirements for new system implementations and major enhancement.

Tags for this Online Resume: Quality, Quality Assurance, Quality Control, Business Analysis, Business Analyst, Connectivity, Debugging, Document Management, JIRA

Tags for this Online Resume: Program and Project Management, Business Analysis / Process and Data Analyst, Software Quality Assurance (SQA),, Requirements Management, Configuration Management, Defect Management, Quality Systems Development and Quality Management, Business Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methoBusiness Analysis / Process and Data Analyst, Software Quality Assurance (SQA),, Requirements Management, Configuration Management, Defect Management, Quality Systems Development and Quality Management, Business Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methoBusiness Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methoBusiness Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methobusiness experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methoBusiness Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methodologies

Created / updated many Customer documents, Process document, Technical Documents, Design Specs, User Manuals, Quick Start manuals, Training Materials, presentation materials and Online help Designed and implemented documentation templates Coordinated quality assurance activities Coordinated project documentation repositories Prepared presentations for status reports to management Documented business prodocuments, Process document, Technical Documents, Design Specs, User Manuals, Quick Start manuals, Training Materials, presentation materials and Online help Designed and implemented documentation templates Coordinated quality assurance activities Coordinated project documentation repositories Prepared presentations for status reports to management Documented business proDocuments, Design Specs, User Manuals, Quick Start manuals, Training Materials, presentation materials and Online help Designed and implemented documentation templates Coordinated quality assurance activities Coordinated project documentation repositories Prepared presentations for status reports to management Documented business procedure...

Professional Summary: * 5 + Years of experience in Software Quality Assurance and Testing for ETL, in the field of Telecom, Retail domains * Expertise in analyzing Business specification, Use cases, Functional Specification & Technical specification documents * Well versed with Preparing ETL Test Scripts and Test Execution.

Tags for this Online Resume: Prince, Project Management, Project Manager, Quality, Quality Assurance, Accounting, Aeronautics, Airlines, Basis Business Basic using Java, Document Object Model

Business Intelligence Analyst experienced in analysis, design, coding, testing, documenting, maintaining, quality assurance and support.

12 years of experience in requirement gathering, fit gap sessions, prototyping, running focus group sessions, business process alignment etc. 10 years of experience in developing quality functional documentation, technical writing, configuration document, RTM, business p...

Quality Assurance Test Analyst with extensive experience creating test plans, developing and executing test cases for functional and regression testing, and documenting test results and identifying, analyzing and documenting business requirements.

Professional Experience Accenture (Chicago, IL) 2007 — Present Consultant for Department of Defense (2008 — Present) • Collaborate with management and client counterparts to identify key issues / risks and develop appropriate solutions, earning consistent high rankings for project success within peer group and managing resource regularly with little supervision • Develop procurement business processes models and sound functional designs for SAP Enterprise Resource Planning system • Lead system test phase for SAP Document Builder and Tech Quality (Material Management), holding responsibility for test case creation, data management, and status reporting • Identify cross-process gaps in custom functionality through systems design analyses, uncovering significant cost savings • Provide troubleshooting guidance by debugging software, working closely with technical counterparts during test / build phases of project to expedite issue resolution, including several hundred defects revealed through program testing • Obtain public trust clearance, issued by the US Department of Defense

Professional Experience Fourward Technologies, Inc. (Gallatin, MO) 1998 — Present President and Chief Technologist • Lead organization created to incorporate all technology derived from prior Stanford Research Institute consulting project, supervising the DPI through four generations of product, and over 80 units in 15 years, as the new standard for eye movement research worldwide • Hold responsibility for the successful design, manufacturing, and maintenance of the Dual - Purkinje - Image Eyetracker as well as the maintenance of the Rodenstock Scanning Laser Ophthalmoscope • Provide relevant guidance, technical direction, and support to product upgrades, system support, and peripheral development • Utilize analog and optical design experience to derive critical documents and establish standardized manufacturing procedures for custom - built equipment from complicated design and development information • Determine all testing procedures, designate material and other vendors, and specify quality assurance standards • Supervise all related business administration and operational tasks as needed

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geBusiness Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gebusiness efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gebusiness reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation

Professional Experience Source Documents and Information, Quality Control Representative (Clearwater, FL) 10/2010 — 04/2011 Department of Corrections, Correctional Probation Officer (Clearwater, FL) 08/2007 — 11/2007 Department of Juvenile Justice, Juvenile Probation Officer (Largo, FL) 07/2006 — 08/2007 Department of Juvenile Justice, Juvenile Probation Officer (Ft. Myers, FL) 02/2006 — 07/2006 Salvation Army Correctional, Probation Counselor (St. Petersburg, FL) 10/2005 — 02/2006 Gietzen & Associates, Private Investigator (Tampa, FL) 02/2005 — 10/2005 Freedom Ford, Business Development Center Coordinator (Clearwater, FL) 06/2003 — 02/2005 Nielsen Media Research, Diary Names Analyst (Dunedin, FL) 03/2000 — 06/2003

NET and JAVA Work with business analysts and developers to define Analysis & Design documents Design, create and write test plans from A&D documents Use Excel to write test plans that will be exported to Quality Center Review test cases for new code with PM, BA, QA and developers Update test cases with mutual agreed upon changes Resolve code or data discrepancies with development department to ensure new requirements are tested and passed Oversee regression test functionality for DS0 through O768 mux levels including E1, E3 mux levels Train new contractors in MECCA, Hyperlink, and ChAMPS systems Work with vendors and Technology Planning to test and implement new Network equipment Develop functional knowledge in COMS, NETPRO, UPI, VDDS, ACELA, MECCA, ChAMPS, HYPERLINK, TDXC, NMT, DAS.

Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business operations

Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efBusiness Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efbusiness processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efbusiness management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency

Excellent program operation and outcomes are documented and analyzed through the ECS web - based evaluation system and the ECS business - oriented, continuous quality improvement strategies.