Effective supervision of over 204 agents with
quality of customer service calls, vacation and attendance.
Not exact matches
Feast is co-founder and CEO
of Cogito Corporation, a Boston - based software startup that uses artificial intelligence to measure and improve the
quality of certain key conversations, such as sales and
customer -
service calls, in real time.
Writer Tom Foster, in «Reprogramming Retail,» depicts what is being
called a «post-Amazon world,» in which scrappy, inventive retailers use
quality, high - touch
service and an appeal to
customers» hearts to compete with the online giant's massive economies
of scale.
Anand Janefalkar, founder and chief executive officer
of UJET, says the company gives equal priority to all channels, so
customers get the same
quality of service whether they start an in - app chat or
call an 1 - 800 number.
I loved thisnstroller when I got it and it didn't even last me a year I wanted a good
quality stroller I could give to my daughter when she has children and what a waste
of 400 dollars my front wheels get stuck I can't take it any where and countless times I've been stuck in a parking lot or intersection it's very dangerous I took it back to the store they wouldn't give me a refund or another stroller so I
called the bliss
customer service line and sat on hold for thirty mins.
Their company is based on core values
of providing the highest
quality of specialty clothes and
service at reasonable prices and they aim to provide their
customers with what they
call «total fashion» — comfortable, safe clothing with high functionality that can keep up with ever - growing kids.
Firstly, read our Reviews, the first port
of call for any potential
customer looking to get the best deal in terms
of price,
quality and
customer service, which is second to none.
At Auto - Sportiva we pride ourselves on supplying only the best
quality used vehicles and providing the very best
service to all
of our
customers so please give us a
call on 01732 450731 to discuss any
of our vehicles further or just for some honest advice.
Unlike the world
of the so -
called vanity press — many
of whom are so shady you'd be better off throwing copies
of your manuscript from a high place and hoping people send you money — BookBaby is one
of the rare options that produces a high -
quality book, has live
customer services agents who will speak to you, and (get this) doesn't take a percentage
of your sales after the fact.
Some
of the criteria established by the NASFAA Monograph include: loan cost,
quality of customer service, problem resolution (responsiveness to complaints), lender default rates and lender default aversion efforts (including early intervention), ease
of loan certification process, 24/7/365 availability to borrowers, disbursement flexibility, loan products offered (Stafford Loan, Parent PLUS Loan, Grad PLUS Loan, Private Student Loan, Consolidation Loan), borrower preferences for national and local lenders, life
of loan
servicing, entrance and exit counseling, financial literacy and debt management counseling, clarity and accuracy
of lender marketing materials and web site, protection
of borrower privacy, response time for processing loan applications, and
quality of lender toll free telephone numbers and
call centers (e.g., hold times and complexity
of phone menus).
You won't really be able to ascertain the
quality of customer service until you are a client, but some preliminary phone
calls could reveal a lot.
From time to time we may monitor and / or record telephone
calls between you and us to assure the
quality of our
customer service or as required by applicable.
That's why we reserve the right to record telephone
calls and monitor your e-mails to ensure the
quality of service you receive; or, for other purposes we deem appropriate for our protection or for the protection
of our
customers.
We may listen to and record your telephone
calls with us to assure the
quality of our
customer service.
As Sprint takes LTE nationwide TextNow
customers will be able to access the greater network capacities, not only boosting the speeds
of their mobile internet
services but also the
quality of their VoIP
calls.
You will be responsible for: • Dealing with incoming telephone
calls • Assisting
customers with their enquiries • Ensuring that every
customer receives a positive customer experience on every contact • Promote the brand positively maintaining brand integrity The ideal candidate will have: • Excellent verbal and written communication skills • Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives • Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free
customer receives a positive
customer experience on every contact • Promote the brand positively maintaining brand integrity The ideal candidate will have: • Excellent verbal and written communication skills • Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives • Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free
customer experience on every contact • Promote the brand positively maintaining brand integrity The ideal candidate will have: • Excellent verbal and written communication skills •
Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives • Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free
Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult
calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume
of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with
customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives •
Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free parking.
Preformed daily
call monitoring and
call coaching to insure the
quality of customer service that was being provided to the
customers.
However, there is a direct
customer support number you can
call if you'd like to speak to someone, I'm sure they'll have a lot to say about the
quality of their
service.
RECRUITMENT CONSULTANT BIRMINGHAM CITY CENTRE # 18 - # 22K PA PLUS UNCAPPED OTE If you have the drive and ambition to succeed in a highly pressurised environment Extra Personnel are currently recruiting for: INDUSTRIAL RECRUITMENT CONSULTANT Hours
of Work — Monday — Friday 40 hrs per week with flexibility to the business KEY DUTIES OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of Work — Monday — Friday 40 hrs per week with flexibility to the business KEY DUTIES
OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining
quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive
quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours
of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of work and rates
of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and
customers are invoiced promptly and correctly * Covering out
of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of office
calls and demands on a rota requirement * On time reporting
of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and
Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part
of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum
of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training
Customer Care Associates are responsible for ensuring a high level of customer satisfaction; common job duties listed on a Customer Care Associate resume are taking phone calls from customers, performing research, collecting and forwarding required information, and developing solutions to improve service
Customer Care Associates are responsible for ensuring a high level
of customer satisfaction; common job duties listed on a Customer Care Associate resume are taking phone calls from customers, performing research, collecting and forwarding required information, and developing solutions to improve service
customer satisfaction; common job duties listed on a
Customer Care Associate resume are taking phone calls from customers, performing research, collecting and forwarding required information, and developing solutions to improve service
Customer Care Associate resume are taking phone
calls from
customers, performing research, collecting and forwarding required information, and developing solutions to improve
service quality.
Customer Service Representative I Received high volume of incoming phone calls and responded to inquiries regarding customers account ensuring high quality service is provided at all
Service Representative I Received high volume
of incoming phone
calls and responded to inquiries regarding
customers account ensuring high
quality service is provided at all
service is provided at all times.
Maintain high level
of call productivity, while meeting
call volume and
customer service quality guidelines.
Possess sound judgment and decision - making skills gained from experience in managing
quality of service, abandonment rate, average speed to answer, time
service factor, first
call resolution, and uptime; exemplary leadership in handling critical
customer projects becoming an essential asset to the company.
A
customer service representative can address relationship building, reduced
call times, and
quality of service.
• Meticulous
Call Center Representative dedicated to pursuing the highest
quality of customer service.
Designed and developed post-class activities in Captivate for over 250 employees to improve the
quality of customer service in the
call center.
That's in addition to more basic skills like answering phone
calls, taking inventory
of the pharmacy's supplies, and providing high
quality customer service.
To whom it may concern, I'm a consummate Professional with over 20 years
of blended Management experience within
Call Centers
of Credit and Collections,
Customer Service, Telesales and
Quality / Compliance.
A detail - oriented and resourceful operations professional with a demonstrated track record
of achievement in client
services,
quality assurance,
call centers,
customer resolution, document control center, and planning / analysis.
Tags for this Online Resume:
Quality Assurance, Test, Training, Consultative Sales,
Customer Service, Sales, Sales Support, Support,
Call Center, Compensation, Vice President
of Operations, Director
of Operations, Client
Services Manager, Inside Sales Manager, Director
of Customer Service
I have trained and developed
call center agents and supervisors to provide a
quality customer service experience with a commitment in providing a positive representation
of the companies that I have served.
Areas
of Expertise
Call Center Operations
Customer Service Delivery Budgeting & Planning Team Development
Quality and Process Improvements Resource Management Staff & Client Relations Cost Reduction Measures Product Enhancements
Tags for this Online Resume: to strengthen the image in the field
of customer service, communication,
customer service, develop and motivate
customers, order processing,
service quality,
call center,
customer needs assessment,
customer service manager
Summary
of Experiences Detail - oriented Business Support Professional with over 20 years» experience and expertise in
call center operations -
customer service, documentation, reporting - business analysis,
quality assurance, account management, account receivables, account payables, project management, administration & supervision.
I» am enthusiastic, energetic
customer service /
call center
quality assurance representative with fifteen years
of in - depth knowledge
of inbound / outbound
call centers polices and procedures.
Al Bennett 212 E Cherry Ridge Rd, Peoria, IL 61614 -(309) 360-9332 (H)
[email protected] JULY 25, 2016 PEORIA, IL Management - Sales - Marketing
Customer Service Call Center Management - PET - TECH 1ST Aid & CPR Certified -
Quality Control Property Management Risk Management Dear [Human Resources],
Of the many who will respond to your job ad posting, I am confident that few will be as qualified as I am.
I am seeking an upper Management position in the area
of Customer Service,
Call Center Operations,
Quality Assurance and / or Client Relations.
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A
Call Center
Quality Analyst is expected to screen incoming and outgoing calls to guaranty quality, adherence to policies of the organization, and with a goal of providing superior customer s
Quality Analyst is expected to screen incoming and outgoing
calls to guaranty
quality, adherence to policies of the organization, and with a goal of providing superior customer s
quality, adherence to policies
of the organization, and with a goal
of providing superior
customer service.
Profile * Driven Senior System Administrator specializing in healthcare industry for past 20 years vast experience in maximizing system performance and delivering
quality desktop support * ITIL Foundation Certificate in IT
Service Management * Twice recognized with ABCD Award (Above and Beyond
Call of Duty) * Recipient
of ESPRIT Award (Excellence,
Service to
Customers, People, Fiscal Responsibility, Initiative, and Teamwork...
March 2014 to December 2015 Analyst - Premium Contact Centre Operations, Dubai Responsible to monitor across all line
of business the net promoters score, Repeat
call drivers, long
calls,
call drops and
quality of service by monitoring
calls for Premium
Customers.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value - focused
customer service approach.Cross - trained and provided back - up for other
customer service representatives when needed.Generated sales and inventory reports in Excel with data from a variety
of sources, maintaining a 100 % accuracy rate.Managed
quality communication,
customer support and product representation for each client.Attended local, regional and national trade shows for product development training as defined by territory needs.Worked under strict deadlines and responded to
service requests and emergency
call - outs.
Analytical skills,
call center, case manager, cash handling, communication skills, clients,
customer satisfaction, excellent
customer service,
customer service, fast, listening, math, multitasking, neat, strong organizational skills, policies, point
of sale, problem solving,
quality, self - starter, answer telephones, time management, transportation, troubleshooting, web applications.
Having spent the past 20 + years in positions
of increasing responsibility across diverse businesses, I have provided leadership oversight for many aspects
of a company's back office operations, including credit collections,
customer service problem resolution, optimizing
call center performance,
quality assurance and loss prevention, to name a few.
Help company maintain level
of business and / or expand business levels by addressing the
quality level
of products /
services taking place, implementation
of new contracts, developing new products /
services, setting up opportunities to attract new business clients /
customers, meeting with company's staff and / or business clients to develop strategies to achieve these goals by working on tasks tied to all departments (e.g.,
call c...
KEY DUTIES
OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
OF RECRUITMENT CONSULTANT * Managing drivers and being point
of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of contact for resolving issues * Conduct interviews / pre screen and full reference
of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining
quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive
quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours
of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of work and rates
of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of pay * Self generate new clients via cold
calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise
of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of the
services available to them * Generate new drivers by way
of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of advertising, social media and networking * Covering out
of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of office
calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the
customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement
customer promise is delivered * Training
of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of drivers in all aspects
of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of the job * Managing claims for damages, insurance and fines * On time reporting
of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and
Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement
Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part
of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum
of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training
Managed
call quality,
customer service support, in charge
of marketers delivering information correctly.
Yacht Broker — Duties & Responsibilities Establish and successfully manage multiple businesses in the marine, automotive, and construction industries Experienced in boat building and sales, marine and automotive powder coating, and residential construction Responsible for sales, marketing,
customer service, and human resource activities Hire, train, and supervise sales,
customer service, and administrative staff ensuring effective operations Generate significant sales through effective marketing, networking, cold
calling, and other tactics Build and strengthen professional relationships with marine industry leaders Utilize extensive nautical training and expertise to build company and personal reputation within the industry Oversee project timelines, finances, and
quality control ensuring timely and high
quality completion
of objectives Reduce operational costs while increasing revenue through effective management tactics Continually engage in professional development training to enhance skill set Study internal literature to become an expert on products and
services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed sales and
customer service operations for a variety
of companies and products Oversaw, trained, and reviewed
customer service and sales staff ensuring effective operations Consistently exceeded sales goals through cold
calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional
customer service resulting in client satisfaction and repeat business Conducted periodic client account reviews to ensure high level
service and information accuracy Resolved
customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support,
quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales,
customer service, and leadership
Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offer
Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling
of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and
service team members, providing on - going performance feedback Perform continuous assessment
of service and
call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offer
call center associates, while furnishing oversight and guidance regarding effective sales and
customer service techniques Develop and maintain
quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge
of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to
call back programs, catalog inventories, and web - site offer
call back programs, catalog inventories, and web - site offerings