T M Stafford is an Instructional
Design scholar, media producer and project manager for development and launching of creative and innovative educational solutions, including all aspects of establishing and driving design team, coordinating with client for course / training needs, through developing platform and presentation limitations to final stages of launch and quality assurance follow th
Design scholar, media producer and project manager for development and launching of creative and innovative educational solutions, including all aspects of establishing and driving
design team, coordinating with client for course / training needs, through developing platform and presentation limitations to final stages of launch and quality assurance follow th
design team, coordinating with client for
course /
training needs, through developing platform and presentation limitations to final stages of launch and
quality assurance follow through.
Tags for this Online Resume: Program and Project Management, Business Analysis / Process and Data Analyst, Software
Quality Assurance (SQA),, Requirements Management, Configuration Management, Defect Management,
Quality Systems Development and
Quality Management, Business Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification,
Course Development and Technical
Training, Process and
Training Documentation and Technical Writing, Product
Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and
Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass
Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methodologies
Celebrity Cruises — Ocean Liners Restaurant (Miami, FL) 2005 — 2008 Assistant Maitre D' / Head Chef De Rang •
Design and implement staff development
courses in customer service, POS system
training, suggestive selling techniques, and proper wine service in a 5 Star dining room setting • Develop and administer departmental policies, sequences of service, and standard operating procedures • Assist the Restaurant Manager in the supervision of the restaurant personnel • Ensure 100 % guest satisfaction regarding food
quality and service in accordance with company policies